Bridge House Hotel

Room was too too small. Dirty Bed sheets. Very depressing environment.

The hospitality of the man and also the lady at the reception desk.

The uncharlant manners the house keeprs handle their jobs.

Easy parking, comfortable room, good food, helpful and courteus staff.

Some sort of staff party was in progress when we arrived and the music was uncomfortably loud, otherwise everything was fine.

Staff were helpful when asked. Meal was nice and room was clean and comfortable. Did not have breakfast as planned but there was no problem removing the charge from the bill.

The only thing I did notice was the fact you could hear people talking in the bedroom next door. It was not a problem on the night but could be very annoying if they talked on late into the evening. (The person was on the telephone and not talking in a raised voice).

The staff were vey pleasant and helpful.It was in a good position to get to the NEC

nothing

we did not stay, we left after half hour. it smelt like a indian takeaway. we was not offered a refund.

I enjoyed the hotel food and there there nice clean rooms.

I didnt like that we had agreement with hotel that their car will pick us up 5:30 pk from NEC but the car didnt come before 6:15.

very accessible to the NEC and the transit was readily available. Clean, neat and tidy, the hotel was wonderful

Only the bill. We were hit with £23 for one breakfast! When we signed up we were advised that there would be an addtional charge of £6. This came as quite a shock!

This reviewer provided a score but did not have any comments

The location was very good with public transport(rail) into Birmingham just 2 minutes away.

The staff were extemely helpful and friendly. The room we stayed in was really lovely and so was the food. There was a really nice atmosphere too. We would definately stay there again.

had the place to myself, as they were closing down the restaurant / kitchen / bar and most of the rooms for up-grades. Reception did give a pub as an alternative for the evening.

As listed above, with addition of no breakfast prior to leaving, although this was not booked in advance it is normally expected, a note of these restricted services would have helped with choice of hotel at time of booking.

very pleasant reception and polite