The Bridge Hotel and Spa  

Staff were attentive and helpful

N/A

Layout and style were nice . Proximity to motorway ideal.

The staff were not over friendly and helpful ! There was a nasty sewerage smell at one end of the hotel.

The restaurant was very good - we enjoyed our dinner and breakfast, good service and lovely food at both meals.

We stayed in a "club double" which although described as "larger" than standard was still pretty small, not double glazed, peeling wallpaper and not air conditioned. The radiator took a while to heat and the towel rail didn't work. The promised port was there, but we had to ask for the chocolates. The "luxury toiletries" consisted of one shampoo, one body wash, sewing kit, shoe shine and shower cap and when I queried this was told "I could try to find you something..." I said not to bother! Conclusion - did not match up to the description on booking.com site.

Excellent service, comfort, food and above all value. A pleasant and all too brief stay.

The Hotel was in a quiet location. The restaurant was in the process of being refurbished which I did not know until I arrived.

The bar menu had no chicken option at all. It mainily had meat and 1 fish option which was fish and chips not very healthy.

Friendly & competent staff

Good breakfast.

We were only staying one night otherwise we would have changed rooms. There was a great patch of mould growing on the outside wall behind the tv. The hotel did not seem to be aware of this which is amazing.Who cleans the rooms ?Are they never inspected ?We could not recommend it after this experience,although I have stayed ther before.

The overall exoerience was very pleasant and relaxing. The staff were helpful and cheerful while the ambience of the hotel is very pleasing.

At times ther were some rather unpleasant smells in and around the hotel.

Proximity to Wetherby Races and Motorway. Pleasant ambiance and bar/restaurant.

Disappointed that the Spa had closed earlier than advertised as we had been looking forward to relaxing in steam room before dinner and maybe a new mattress would be good. Generally good value though.

Everything. We were attending a dog show. The staff the food the room were all excellent .

Excellent hotel with comfortable rooms and friendly staff

Thought the restaurant and bar staff very helpful

1) Check in was slow 2) At weekends breakfast is 08:00 - 10:00. We required to be on our way before 07:30. I would have thought some orange juice and a bowl of cornflakes from say 07:00 would not have been a major issue - even Travelodge provides a breakfast bag when you want. 3) On ths same theme checkout is 10:00. How does one get a last breakfast at 10:00 and check out at 10:00 to avoid an excess charge?