Bridgewood Manor - QHotels

We arrived late at night - the lone receptionist/barman could not have been more helpful. The location is great for visiting my family and there is plenty of parking.

This is not really a dislike but the decorations are awful - there are stripes, solids, checks and flower patterns all mixed up together. The interior designer must have been blind.

The service - people - bar, restaurant and reception were all very helpful and dealt admirably with a running cistern and non-flushing toilet at 3 a.m. They fixed the problem, but also brought a key card for a neighbouring room so that we could use that bathroom in the event of a recurrence in the morning, We appreciated this foresight. The food (bar and restaurant) was surprisingly good for this type of hotel. The room and the bed were comfortable.

The location. We were there for a funeral and it was fine for that or a business trip. It is very near several busy roads and motorways, but did not seem to be near anywhere else if on foot. It is good for an event where you do not wish to leave the hotel itself.

Proximity to Rochester for a pleasant night out :-)

friends wedding recption was at the hotel, hotel was convienient to stay at before and after the event

Good location, functional hotel. Staff were friendly and helpful.

Friendliness and professionalism of staff a credit to the Management. Particularly the restraunt area Monika Ciesiclsca I believe was in charge, but the staff who we dealt with Stephanie and Natasha a credit to an area which required a good attitude to the task - they all had it.

Cleaning of spa area leaves a lot to be desired. Men's toilet is in urgent need of attention. Cleanliness of locker room area is poor. Does it need three on the front desk - should someone be walking the job?

It was pleasent

Excellent breakfast

Faulty broadband connector so unable to take advantage of the £5 free broadband

The hotel is nicely laid out and has nice woodland surroundings. It is very well stocked with leisure facilities with gym, pool and spa, although the jacuzzi was broken throughout our stay. The food was acceptable, fairly expensive but quality to match, i would recommend the sea bass.

The tv's in the room i had were poor, some of the hotel seems a bit dated, but still in good condition so it may just be a taste thing, and you had to reserve a table for dinner even though there was only 2 people in the restaurant, the bar had one member of staff who constantly disappeared so it was hard to get a drink, and the wine was massively overpriced, for 2 beers and 2 glasses of wine cost £22. The beer was £3.50 a pint, making a glass of wine £7.50 each!!!

We stayed for one night we booked to stay a bit later on teh sunday and had the luch wihich was lovely (aprat form loads of wasps kept coming in lol) unfortunatley we did not get to have any spa treratments as tehy weer fully booked / the hotel staff were very polite and friendly

The food

having biscuits available as a snack would have been nice

Excellent value for money, friendly staff and nice room.

Chose hotel on basis that it has a pool, unfortunately not able to swim in it as the smallest I have come across in a hotel.

The staff listened and acted when we had a problem

The room was not to the standard we have had here before, due to poor maintenance. A word with the duty Manager put things right