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Newest reviews for Brisbane House Hotel

  • Anonymous
      United Kingdom
    26 August 2014

    We each had a single room, with aircon which was very welcome even in Scotland. Facilities and location were perfect and staff very good. Evening meal was good and reasonably priced too.

    Perhaps there could be more staff at breakfast time.

    9.6

  • John
      United Kingdom
    26 August 2014

    Location Town and local area Very good staff Food

    Was a bit pricey, but this may be due to the Commonwealth games

    9

  • Jennie
      United Kingdom
    24 August 2014

    Everything, the views were excellent and every one was friendly our bedroom was well furnished and the bathroom was perfect.

    I thought the bed was rather too firm and it should be made clear that there isno lift although we were offered help with our luggage.a few more free view channels would be good.

    8.8

  • Andrew
      United Kingdom
    17 August 2014

    Staff were friendly and liked the Hotel location and parking. The room was a good size and bathroom appeared fairly new and of a good standard.

    Main light fitting had no cover for wires, this was a safety risk as wires were also supporting the fitting itself. The cooked breakfast was greasy and not enjoyable at all.The hallways were very tatty with wallpaper lifting off in several places,skirting boards and carpet in bedroom were also tatty.

    6.7

  • Anonymous
      United Kingdom
    14 August 2014

    Huge bathroom with new walk in shower. The view out across the sea Convenient car park outside the front door.

    Huge designer sink, but it's too flat (dirt doesn't wash away) Somebody put the shower mixer on upside down. Breakfast would be nicer in the front bar area with daylight and views, rather than at the back under fluorescent light.

    7.5

  • Andrew
      United Kingdom
    14 August 2014

    location attractive exterior easy parking attractive bar area The one member of staff who was friendly & helpful

    Very over-priced -though most hotels were the same during the Commonwealth Games. Substandard room - very small, very uncomfortable bed, choice of being very hot & stuffy or cooler with constant noise of kitchen aircon day & night if window opened. Room upgraded to something more acceptable when we complained but without a word of apology for our inconvenience.. Very poor standard of service in the dining room at breakfast. People having to go to reception to ask for service in the absence of waiting staff. Nobody bothering to clear tables- staff just walking past them. Overall a very disappointing experience which did spoil our impression of lovely town of Largs.

    4.6

  • Michael
      United Kingdom
    12 August 2014

    Lovely view , central for everything , ample parking .

    The hangover!!!! Other than that everything was good.

    7.5

  • Christopher
      United Kingdom
    10 August 2014

    Excellent food and good location

    Furniture in bedroom was tired and main lights didn't work, clearly there is a problem with damp in the building

    6.3

  • Anonymous
      United Kingdom
    9 August 2014

    Staff were so nice!!!!! Food was ok.

    Norhing I didnt like!!!! Maybe Ayrshire stovies square sausage stew:-S. Not for me.

    8.3

  • Michael
      United Kingdom
    7 August 2014

    Location is very good.

    The whole place is begininning to look rather tatty - it needs a proper facelift.

    5

  • Andy
      United Kingdom
    7 August 2014

    Bar food, staff attitude and service

    Room was very hot, outside the window was the kitchen extraction equipment so it was also noisy if the window was opened

    7.9

  • Hugh
      United Kingdom
    5 August 2014

    Great atmosphere great group great night

    Decor in room201 could do with a lick of paint had a bit of trouble with en-suite light

    6.3

  • Laurence
      United Kingdom
    4 August 2014

    The hotel is in a fantastic location, 5-10 minutes from the train station and right on the sea front. Largs has some really nice restaurants (we liked "Lounge" on Main Street), and a few minutes from the hotel you can take the ferry to the island of Cumbrae, which is a picturesque and quiet island to cycle around with the whole family.

    We booked a "Deluxe Double with Sea View", but the room we stayed in was completely different to the photographs of this room type on Booking.com. Take the photos of each room type with a pinch of salt (for example the Executive Double and the Small Single have the same bathroom photograph).

    8.3

  • Lesley
      United Kingdom
    4 August 2014

    Restaurant was very good, excellent value for money. Staff very friendly.

    We booked a standard double at £130 per night. Room was very small with no drawer space. Bedside cabinet door handle broken, windows would not stay open and room was very hot, bath plug not attached to its chain, basin cold tap top missing, no coat hangers initially. I am of average build, but anyone larger would have found it difficult to use the toilet comfortably as it is wedged in between the wall and the bath.

    5.8

  • David
      United Kingdom
    3 August 2014

    The location and good car park. The room was well equipped but a little tired.

    Sadly there was a power problem so after waiting in the restaurant for 30 minutes was told there was no food on. No hot water in the morning. Thin walls so could hear next door in the bathroom. Staff were good at avoiding eye contact. Reception unattended quite a while as I tried to check in.

    6.3

  • Niki
      United Kingdom
    3 August 2014

    The views were great and the staff were very helpful. Downstairs décor is most attractive and the location was very easy to find.

    We felt the hotel wasn't accurately portrayed on the website as only the deluxe rooms were shown and the top floor wasn't as glam as the grand entrance. The restaurant wasn't available so we were disappointed having to eat in the bar. We weren't told on arrival that there was a wedding reception in the evening (a Thursday) which obviously had an impact in terms of noise and distraction.

    7.9

  • Valeria
      United Kingdom
    2 August 2014

    location

    We booked a room facing the back which was fine, but weren't told about the noisy air conditioning unit. The room (107) could do with some TLC, the bathroom fittings are very dated and the paintwork needs touching up. Worst part was breakfast - we came down at 9am having been told breakfast was till 9.30am. On the way to breakfast room we passed a table where staff were having breakfast in the bar. The state of the breakfast room was appalling, half eaten breakfasts, tables not having been cleared. We had to look for clean dishes/cutlery on the dirty tables and take it to another table (which I needed to wipe down first). No replenishments had been made, coffee jar was empty and we looked at empty plates with a few crumbs on. Nobody came to ask what we wanted to I went to reception to tell them about the coffee. A full jar was brought and then the person left, we still hadn't been asked what we wanted and the breakfast buffet was not replenished. So off I went again to order cooked breakfasts. When it was served the waitress didn't notice there were no napkins. She started clearing up tables eventually walking past us several times. Eventually I went to the restaurant part and took napkins from tables there. Staff could not have been more oblivious. Another guy came to the breakfast room 15 mins later, he experienced exactly the same. It's nice you offer breakfast to your staff but could that not be organised in a way that at least one member remains on duty and makes sure the breakfast room is tidy and some replenishments available? It takes some beating to pay £105 for one night for this.

    4.2

  • Charlotte
      United Kingdom
    1 August 2014

    The evening meal, three courses for £9.99 was excellent value for money. Very good choice at breakfast as well. Huge bed was very comfy. Splendid views.

    Was promised a wake-up call and an early breakfast. Neither appeared.

    7.1

  • Anonymous
      United Kingdom
    1 August 2014

    Location and views amazing. Good food and breakfast. In town centre

    Rooms VERY out dated, small and cheap bed. Not a good stay and very over priced rooms.

    6.5

  • Jean
      United Kingdom
    29 July 2014

    Location great. Lovely style. Very friendly and efficient receptionists.

    Booked on the day of our visit and the hotel was nearly full so aware we wouldn't get the best room. However disappointed as we had no view at all (frosted window) shower was broken and room had very poor ventilation. Not worth £100

    6.7

  • John
      United Kingdom
    29 July 2014

    our stay at the Brisbane was excellent. the staff were very helpful with everything related to our stay, in the Hotel, and also with directions and recommendations in the area and around. would certainly stay again.

    8.8

  • Diane
      United Kingdom
    27 July 2014

    Great location, lovely verandah with fabulous views out to sea.

    Tiny room, bathroom door caught each time on the bed. Flat roof outside window with massive air con ducting, very noisy so unable to keep window open Rare heat wave conditions and the radiator was stuck on warm! Bizarre mattress, the lumps formed a grid shape across the entire bed. Had to leave at 7.30, no breakfast till 8am and no staff to be found. Left my key and a note at reception to say I had checked out, very definitely not worth £100.

    5.4

  • John
      United Kingdom
    26 July 2014

    Nothing

    Hotel looked gorgeous outside but a different story when we arrived at our room downhill all the way wouldnt go back even for free

    3

  • Stacey
      United Kingdom
    22 July 2014

    The venue for a wedding was very nice and controlled well.

    Food wasn't of a high standard. Beef very dry, potatoes hard and cold. DJ was a last minute change which was overall organised by venue. Speakers were blown making music and any dialect over microphone distorted. We only stayed here as this was the venue of the wedding reception. Rooms were old and tired except bathrooms which seem to have been renovated recently. Mattress in the room was horrible...could feel every spring and felt very sore the following day as the cause. By the time we went to bed it was late at night and last thing we wanted was to be waiting around for another mattress/room etc. £120 pretty expensive for the standard of accommodation. Plenty of hotels around the area B&B aswell which offer better value for money.

    6.7

  • Margaret
      United Kingdom
    13 July 2014

    location was perfect , and we would like to thank pauline on reception for up-grading our room , it made my birthday more special

    9.6

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