Britannia Hotel Aberdeen  

I didn't like anything.

Worst hotel I've ever stayed in. Beyond tired, this hotel is dead. The leisure facilities are unclean, the noise from other guests in adjoining rooms is unbearable, you can hear your neighbour sneeze. Food is bad. The reception staff are cold and unhelpful. I hated my stay here, will never stay again.

Hotel staff, very rude on arrival. Waited at reception whilst he was paying more attention to his mobile phone even after acknowledging the fact that I was there. Very unprofessional.

The European staff members were excellent: friendly, helpful and flexible One of the walls in the room (201) could do with a fresh coat of paint, it was dirty.

The European staff, the price and the position of the hotel. I like the size of the room.

Avoid like plague. Worst sort of 70's decor/style that was grubby and very scruffy. Staff mainly foreign, young and badly trained. "Restaurant" more like a transport cafe (which is unfair to transport cafes). Choice of just 4 items on menu, and badly cooked. When asked what wine was available was told "red or white". And that was it: two very unpleasant cheapest possible wines that I'd never heard of. Paid over £100 for this. Go to a b&b instead if you have to stay around here. Probably worst hotel I've ever been in (for the money) in over 40 years.

Rooms had visable damp, some were missing towels, food is poor

Probably the worst hotel I have ever stayed at with dreadful facilities and uninterested, unhelpful staff.

Large room, friendly staff

Noisy

The spa- large room also

They allocate rooms on arrival - so as we arrived late we had the last room available which wasn't what we wanted ( we ordered twin, we got double) The other room available was on the smoking floor and v smelly

Parking, no hassle, clean comfy warm room, room only deal, convenient location.

Uninviting exterior

Size of room was excellent especially considering the price.

It said there would be room service 24/7 but I phoned up and was told there was no service for the rest of the night.

The food was good but the service was slow

Smell of cigarette smoke. The entrance to the car park had a lump of concrete which was difficult to drive over with my van. The window in my room had dust in the runners.

Cheap hotel near the airport with clean rooms

staff were very poor. very limited english and didn't smile or show any level of customer service. Didn't make you feel welcome or demonstrate any knowledge of the surrounding area.

Nice shower

Took ages to get served at Bar and Resturant. Waited nearly 20 minutes at one stage. Reception was a desaster. Resturant lacking stock and staff rude.