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New Street, Birmingham, B2 4RX, United Kingdom – Show map
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Britannia Hotel Birmingham's staff speaks: English
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Food & Drink
Bar, Breakfast in the Room, Buffet-Style Restaurant, Special Diet Meals (upon request)
WiFi is available in the business center and is free of charge.
No parking available.
Room Service, Packed Lunches, 24-Hour Front Desk, Baggage Storage, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 11 years stay free of charge when using existing beds.
All children under 3 years stay free of charge in a crib.
All older children or adults are charged GBP 20 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 4629 reviews
Value for money
Show reviews from:
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Score from 1146 reviews Review score
The staff on reception during the day were unaproachable and not helpful. the room wasnt clean, dated furniture, lack of plug sockets. the wiring in the room looked dangerous. one socket for 2 people isn't enough. the phone didn't work and the smell of smoke was overpowering. my colleague woke up wheezing and covered in bed bug bites and the bathroom was grubby. The whole hotel needs a revamp.
The girl at bar was very pleasant had a good laugh with her,bar prices good also.
Small twin room Uncomfortable beds Bit outdated okay for weekend or stag doo with lads
central Birmingham location
hotel is tired and rather worn out.
Soap must b 2.
Staff unwelcoming, entrance dirty, decor outdated, bedroom like being back in the 70's, bed was clean but that was all it was, bathroom awful, even toilet paper was cheap. Terrible hotel
Hotel Britannia is located in a very good place right on the High Street (New Street).
Not quite clean. Table lamp bulb was not working. Drinking water was not provided and we need to run after the stuffs to get drinking water. Room was not clean. No wi-fi in the room.
The price was reasonable and great location
The staff where lovely and friendly on reception really professional and helpful xx
It was extremely noisy outside our room we where moved which helped the room light system and plugs where very poor and confusing , the cleanliness of the rooms where bad and not cleaned properly , I would not use this hotel again in a hurry . Also there was no porridge for breakfast which they said they had ran out of yes right more likey could not be bothered to make it . The breakfast was fine besides that except for stewed tea xx
The hotel is disgusting, the furniture and decor is so old, the bathroom was so dirty that i felt sick i had to clean the floor before i could step in it. Lucky i brought my own antibacterial wipes i had to clean mirrors as it had stains all over and the bed sheets stank of old bleach so i woke up with that smell. Staff is so rude and unprofessional. The experience is so bad i cant even describe.
I stayed on the 9th floor..enjoyed the view from the window. Big room. Nice TV. Fridge. Jacuzzi bath.
Central location. Friendly staff. Clean bathroom. Warm room.
Remote control would not work. TV came on when you switched on door room light.
The fire alarm always seems to go off at this hotel. It was the same when I used to stay there 10 years ago!
Was a long queue when checking in, a shame there weren't more staff at peak times
Location for New Street station and shops - excellent Price - excellent Good breakfast
Fire alarm went off three times between 7.45 and 8.15 a.m. - a rude awakening! Also phone didn't work so were unable to find out what was going on!
Location is ideal for town but being a busy city expect noise. Rooms are a bit tired and need a refresh but clean. Restaurant was good for both breakfast and dinner
noise at night
nice staff, clean, very central
very old building, very old furniture
The hotel is centrally located, furnishings are old and dated, but quaint.
Carpet not vaccuumed, dust balls visible. Towel threadbare, frazzled along the edges. Bathroom not very clean, urine coloured spots on toilet seat. Nobody at reception in the morning, went back later to check out and tried to tell receptionist why, but she was not at all interested..very poor attitude, practically turned her back on me and said "it's all sorted" (meaning refund was made), and she walked off without listening at all!
i want gud bedroom
i don't like bed
Convenience to railway and ICC. Excellent breakfast.
The carpet in the room could have been cleaner!
Comfortable bed, on the whole it was clean apart from a dried blood stain on the pillow case.
Attitude of male receptionist left a lot to be desired, he ought to go on a customer relations course. Stayed at this hotel many times & never before experienced such rudeness. .I know it's a very tall building but surely its about time the windows got cleaned they're filthy.
The shower was hot and powerful- but shower curtain was dirty!!
Arrived very late just before Midnight, and reception very helpful. However room located on 9th floor and discovered that there wasn't a window. Matress was in such poor condition that metal springs were sticking up preventing us from a decent night's sleep.
All night noise unable to sleep a blink and qwould like a refund please as we spcifically asked for a quite room.
The location - its close to the bullring and right next to the big prim ark in the centre. The wifi is good although it is not in the rooms there is a bar lounge area where there are sofas etc that you can sit down. There is a restaurant in the building too - breakfast is included. Nice en-suite bathroom in the single room that i stayed in.
I don't think i have any faults, just a good place to stay
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