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Balcombe Road, Maidenbower, Crawley, Crawley, RH10 7ZR, United Kingdom – Show map
|Executive Double Room|
|Double or Twin Room (Including 8 Days' Parking)|
|Family Room (Including 8 Days Parking)||
|Family Room (Including 15 Days' Parking)||
|Double or Twin Room (Including 15 Days' Parking)|
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33 properties in Crawley
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1156 verified reviews
They speak your language
Gatwick Europa Hotel's staff speak: English
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Sauna, Fitness centre, Solarium, Hot tub, Hammam, Indoor pool, Indoor pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the room
WiFi is available in public areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Room service, Vending machine (snacks), Shuttle service (surcharge), Airport shuttle (surcharge), 24-hour front desk, Luggage storage, Laundry, Dry cleaning, Meeting/banquet facilities, Fax/photocopying, Bridal suite
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 2 years stay free of charge for children's cots/cribs.
Extra beds are not available.
The maximum number of children's cots/cribs in a room is 1.
Pets are allowed. Charges may be applicable.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A security deposit of GBP 50 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 1156 reviews
Value for money
Show reviews from:
This newly-refurbished accommodation is 15 minutes’ drive from Gatwick Airport, a 10-minute walk from Crawley train station and close to the town centre.
Score from 327 reviews Good
Dating back to 1615, this former coaching inn is steeped in history and character. It offers a guaranteed free parking space and is just 10 minutes' drive from Gatwick Airport.
Score from 305 reviews Good
With an on-site restaurant and 24-hour front desk, Ibis Gatwick offers modern rooms and an airport shuttle service. The hotel is a 10-minute drive from all Gatwick Airport terminals.
Score from 757 reviews Very good
This award-winning 4-star hotel is 10 minutes’ drive from Gatwick Airport and offers direct bus transfers. It features spacious rooms, a luxurious spa and an impressive 4-storey waterfall.
Score from 648 reviews Very good
Great location, all round good hotel.
Parking spaces could do with resurfacing. Car was in mess on return. Have used this hotel many times.
Place was dirty, staff was unhelpful and ignorant and the lodge was like a hostel... would never recommend this place to anyone
once again the staff were very freindly and helpful
Having stayed with you for a number of years when flying from gatwick, this was the worst stay. We always have the carvery when we stay and I am afraid it has gone down in standards by quite some. Also we always used to catch the shuttle bus and now it is public transport which goes all around the houses and is very unsatisfactory. When arriving back from holiday we just missed the bus and the wait was 1Hr 15Mins to the next so we had to get a taxi, most unsatisfactory. Unless I get a guaranteed assurance of better service I will look elsewhere for my next trip abroad. David Batchelor
Great value for money
Good Location Value for money
Very Crowded Like a departure lounge with people sleeping on floor with cases bedroom average but bathroom was dirty with black mould on walls
Mould on the Curtains and nets. Noise from the motorway thought the window was open! Having to sleep in my clothes. No mattress protector, lovely stains on the mattress. Car Park Potholes. Television from the 80's, snowy screen, 6 channels. Wardrobe Door placed in the hole moved it by the window to stop it falling on me. Gastronomic cuisine recycled breakfast food for the following days breakfast or very badly cooked.
Having to leave, was starting to enjoy the wildlife in the room. saying goodbye to what was obviously a lot of immigration issues from Gatwick. Well the Brittania hotel chain is doing its best to help those who dont have to pay for their accommodation I appreciate Charity work, so I didn't like the comments everyone else and the media where highlighting. The critiscms about the highend gourmet food on offer, the pomme frites and cooked breakfast were to die for, literally!!!!
There are no comments available for this review
Perfect family room with plenty of room. Would recommend for convenient location to Gatwick, reliable bus transfer at £3.50 pp. A taxi cost £17 o/w
A bit out dated decor, but that didn't effect our stay or the convenience of the location
food in the bar
size of room
Spacious, clean room. Very comfortable bed. Everything in working order.
The interior looks a bit dated and run down. Staff not particularly welcoming.
Have stayed here for a few years but this year found the rooms need updating bathroom ceiling was mouldy and the corridors smelt very musty
Parking is poor and the lighting in the car park
Plenty of hot water Central heating good Shuttle bus on time and easy Bed hard and creaked
Dinner was poor Hearing the family in next door bedroom
Bed and bar
The scramble for breakfast with a lot of people who didn't know how to eat breakest
Convenience, price we paid.
Bed not comfortable, needs a full re-decoration throughout hotel. There was damp in the corner of our room. Car parking can be iffy , most of it not on hardstanding so be careful if it rains!! Regular travellers will notice that the bus service to the hotel now goes a very strange route and did take 30 minutes, so be prepared to allow extra time.
Waking up early
Wardrobe doors were hard to slide open so couldn't get to the spare pillows resulting in poor sleep.
It was a convenient location
When I looked on the website I thought the hotel looked lovely but upon arrival the reception area had a farm odour about and the receptionist took quite a while to acknowledge us. Our room was cramped with a double bed, wardrobe and table all squeezed in awkwardly. The sheet covering the base of the bed was filthy, curtain rings broken, tv shoved in the corner with a wardrobe obscuring the view. Badly thought out postitioning of furniture and very in need of redecorating will not return.
Rooms were dirty, sheets had stains on them, waited for a long time at reception for staff to attend to us
nothing ... they ruined my birthday
as always the food was excellant
although we slept okay the bed was a bit lumpy, cleaniness not so good, transport back from airport 5min, trip took 20 minutes plus once we had gone all around the houses, we were there in may ask for an early morning call never happened just as well we had put our alarms on our phone, overall shall not be using this hotel again
springs through matress, foyer furniture got from the local rubbish tip, toilets in a terrible state, I accept its budget, but in serious need of looking at to keep its budget gradeing
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