Britannia International Hotel

El hotel está bien situado cerca de las estaciones de metro y del LDR. El personal muy atento aunque no hablen español, pero se esfuerzan en entender. Las habitaciones y el hotel en general están muy bien, y con unas vistas impresionantes. La zona es muy tranquila y es una forma de conocer los Docklands. La verdad que me decante por este hotel por ser 4 estrellas y por el precio 3 dias 190 GBA.

La amabilidad del personal y la limpieza

La cama debia ser muy antigua y era un poco incomoda, además de hacer mucho ruido. Los cristales de las ventanas estaban muy sucios y era una pena con las excelentes vistas que teniamos.

Buen precio

Mucho ruido del aire acondicionado en el techo de la habitación

El hotel es una pasada, esta en un distrito financiero, lo cual los servicios de comida y restaurantes se reducen a los horarios de oficina. Realmente esta muy bien decorado en su entrada. Excelente

En particular me gusto el sitio donde esta encayado, si te tomas una copa en el bar del hotel, parece que estas en un barco ya que el agua la tienes a tus pies, pero sin duda lo que mas me ha gustado es la habitacion. Una pasada.

Tienen habitaciones con WIFI pero ya lo tienen prometido a un Banco. Ellos te reservan los mini taxis que dicen que tienen mejore precio porque el concierge tiene comission, los mini taxis no saben donde van & se pierden siempre. El desayuno es bastante mal.

El trato por parte del personal (tanto recepción como bares). No es lógico que pagando 240 Libras diarias no puedas firmar en el bar con cargo a tu factura de extras. El estado general del hotel es poco práctico, recargado, obsoleta y en concreto el estado de conservación de los baños deja mucho que desear

EverythingVery poor value for moneyHow on this gods earth did this hotel get a 4 star rating ???????

Yes - the room was extremely shabby and in need of complete redecoration - there were cigarette burn marks on top of the TV, the bathroom had mould around it, the shower head leaked, the bath had a hole in the side, one of the taps was broken and generally the whole room looked dowdy!

the foyer

the mouse in the restauraunt was a bit off putting , and the attitude of the staff , concerning the mouse in the restaraunt ,, they thought it amusing ! i did not !

the room we were moved to because of problems with our initial room was far beyond our expectations.

In our original room the Air Conditionig did not work, at midnight the temperature was at leat 26.5 dgegrees ( this was the highest measure on the temp display) and therefore unbearable also the matress was as hard as iron. We requested another room which the hotel staff did their upmost to resolve quickly. Unfortunatley the first room we went into was already occupied and my wife was confronted by a naked man! I do not need to tell you the shock and embarrasment my wife experienced. When we were eventually given another room it could not be faulted.

Rooms and Bar were decorated to a high standard

Room was too cold and despite complaints the heater was not rectified. TV too small for the room - let it down . Plug in bath did not work despite complainyt they never fixed it.

The ease of checking in, friendly people and the useful advice given by reception staff.

Proximity to city and excell

Ticket booth in hotel for car park was not working and we were left waiting around until someone could assist us, the management were quite rude in just passing it to someone else instead of helping themselves.