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Britannia International Hotel

163 Marsh Wall, Docklands,, E14 9SJ London (Show map)

Overview and availability
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Guest reviews

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On the water’s edge at London’s docklands, next to Canary Wharf, this modern and easily accessible hotel offers leisure facilities and spectacular views of the London skyline.

A range of air conditioned accommodation is available, complemented by a choice of restaurants, bars and the on-site Spindles Health & Fitness Centre, offering a heated swimming pool, spa, sauna, steam rooms and a split-level gym.

The Britannia International Hotel is next to the Dockland’s internationally renowned office development, outside the congestion charge zone. The hotel is only a few minutes’ walk from South Quay station (Docklands Light Railway) and Canary Wharf underground station – just one stop on the Jubilee Line from the O2 Dome (currently staging the Tutankhamen and the Golden Age of the Pharaohs exhibition until August 2008). London City Airport, Excel Exhibition Centre, Greenwich and the West End of London are all within easy reach.

Rooms: 442. Hotel Chain: Britannia Hotels.

Availability

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Check-in date

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Hotel Facilities

General

Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Safety Deposit Box, Heating.

Activities

Fitness Centre, Jacuzzi, Indoor Swimming Pool.

Services

Room Service, Meeting/Banquet Facilities, Business Centre, Dry Cleaning, Breakfast in the Room, Currency Exchange, Fax/Photocopying.

Internet

Wireless internet is available in some hotel rooms and is free of charge.

Wireless internet is available in public areas and is free of charge.

Internet via modem is available in the hotel rooms and charges are applicable.

Guest Parking

Public parking is possible on site and costs GBP 21.00 per day.

Hotel Policies

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-In

14:00 hours

Check-Out

12:00 hours

Cancellation

If cancelled up to 14:00 on the date of arrival, no fee will be charged.

If cancelled later or in case of no-show, the first night will be charged.

Children and extra beds

All children under 2 years stay free of charge when using existing bedding.

All children under 2 years stay free of charge for cots.

All children from 3 to 14 years are charged 50 % of the room stay per night and person when using existing bedding.

All older children or adults are charged GBP 25.00 per night and person for extra beds.

Maximum capacity of extra beds/babycots in a room is 1.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are allowed on request. No extra charges.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Diners Club

The hotel reserves the right to pre-authorise credit cards prior to arrival.

Hotel information

The Spindles Health & Fitness Centre (access at an additional cost) is beautifully appointed and offers its own private lounge. It is the hotel's policy that all children aged between 2 and 16 should be accompanied by an adult when visiting Spindles.

Spindles is open 07:00 until 22:00 (Monday to Friday), and from 08:00 until 19:00 (Saturday and Sunday). Accompanying children are welcome from 09:00 until 12:00, and from 14:00 until 17:00).

The hotel has designated car parking spaces for guests with mobility problems. There is level access to the hotel reception, with lift access to all rooms. There are 6 designated accessible rooms, with roll-in showers available. Level access is possible to all 3 restaurants, with lounge service provided for drinks. Room service is also available. All levels of Spindles are accessible via lift.

Food & beverage

Crompton’s Restaurant offers fine cuisine in elegant surroundings with the added comfort of its own intimate cocktail bar. Full à la carte and fixed price menus are available. The restaurant is open between 18:30 and 22:30 (Monday to Saturday).

Jenny's Carvery Restaurant overlooks the old Jamaican sugar docks and offers magnificent views of Canary Wharf. This restaurant provides tasty, traditional food at affordable prices. The Big Britannia Breakfast, with its extensive selection of hot and cold dishes, ensures a super value start to the day.

Alternatively, there is an on-site pizzeria, allowing you to experience the bustle and decor of an Italian Trattoria. Traditional Italian food and a range of snacks and sandwiches are served in more informal surroundings.
The Conservatory Bar has floor-to-ceiling windows and a split-level bar to make the most of the waterside views. A wide range of drinks and snacks are available in this popular meeting point.

Room information

The hotel has 442 well-appointed air conditioned rooms with double rooms as standard, the majority of which host zip and link beds.

Rooms on the upper floors offer spectacular views of the Thames and the London skyline. These can be requested at an additional cost, subject to availability.

Important information

Group bookings of 10 rooms or more need to be prepaid and are non-refundable.

Terms & Conditions

Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our terms and conditions.

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Overview and availability
Photos
Guest reviews

Click thumbnail to see larger photo. Or show description of this hotel

Top

Overview and availability
Photos
Guest reviews

The guest reviews are submitted by our customers after their stay at Britannia International Hotel.
They are opinions of guests that reflect their experiences when staying at this hotel.

Total

6.7

Based on 358 reviews

Staff	6.6
Services	6.6
Clean	7.4
Comfort	6.7
Value for money	6.4

Show scores of:

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews

Previous page Next page Showing 1 - 25 (Total 358)

Nicola
With friends
ORMSKIRK, United Kingdom
July 1, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

7.5

Kevin
Solo traveller
Banbury, United Kingdom
June 27, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The air conditioning did not function, the television was faulty, the bed was grossly uncomfortable, the room was tired and worn and the 'in room' facilities for wireless connectivity were non-existant! A definate no-no for the future!

Stephen
Family with young children
corby,northants, United Kingdom
June 26, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

location, easy access to tube station,

8.5

Patrick
Mature couple
Bristol, United Kingdom
June 23, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Proximity to business location. Very comfortable room.

8.5

Anonymous
Family with young children
United Kingdom
June 22, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Paul
With friends
Lancashire, United Kingdom
June 11, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Anonymous
Family with young children
USA
June 11, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

it was a nice atmosphere, and it was close to the underground.

Went to one of the restaraunts 20 minutes before it closed and they would not serve us, they said they were closed. Tried to get a wake up call from the front desk and was never called. The pool area was nice but you had to pay for it. Parking at the hotel cost way too much, should be cheaper or they should add parking fees into the room bookings.

6.5

Anonymous
Young couple
United Kingdom
June 11, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The hotel was nice and had lots of character. Also the location was great.

The reception/phone and bar staff were very poor, their English wasn't great and their service pretty slack. We were disappointed.

5.5

Wai
Mature couple
Kowloon, Hong Kong
June 11, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

close vicinity to where I wanted to visit

the service of the staff

David
Solo traveller
Bristol, United Kingdom
June 10, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Christine
Mature couple
Stoke-on-Trent, United Kingdom
June 10, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

staff friendly, they did not try to get you purchase things you did not want i.e breakfast.

Craig
Mature couple
Halesowen, United Kingdom
June 10, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Nothing, very disapointing 4* hotel

Staff - rude, unhelpful, buffet choice was diabolicle, with food burnt and cold.

2.5

Anonymous
With friends
Ireland
June 10, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Location close to o2 arena.

I had changed the name on-line on the booking and when I went to check in the man at the reception couldn't find my booking and started asking was I sure I booked in because he couldn't find me and you were fairly booked up. That took a while to sort!

Shaun
With friends
manchester, United Kingdom
June 10, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

it being near to the o2 arena, also near to underground

the price of the breakfast for what it was!

8.5

Dan
Young couple
Sale, United Kingdom
June 10, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

pool and sauna are an excellernt remedy for a hangover

bedrooms need some modernsiing

6.5

Anonymous
Young couple
United Kingdom
June 10, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Poor room facilities comparing to other similar hotels and extremely dirty window!

Shaun
Solo traveller
Exeter, United Kingdom
June 9, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Muniyati
Family with young children
ampang, selangor, Malaysia
June 9, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The rate if secured on the internet is value for money.

The Duty Manager that work on 3/6/08 is rigid and not customer orientated. I wish he is more flexible abt the rate if the customer is willing to pay full day rate for late check out.

6.3

Declaud
Mature couple
BARKING, United Kingdom
June 9, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

bathroom

no enough confort

Robert
Solo traveller
grassington north yorkshire, United Kingdom
June 7, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

pillows towels-swimming pool

untrained desk clerk, wait for lifts

David
Solo traveller
Mirfield, United Kingdom
June 6, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

the gym facility

poor shower

6.5

Gerald
With friends
New Tredegar, United Kingdom
June 6, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

7.5

Karen
Mature couple
Cambridgeshire, United Kingdom
June 5, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Finding hotel and hotel parking good and cost reasonable.

No Rose' in bar on Sunday night.

7.5

Helen
With friends
dundee, United Kingdom
June 4, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:			<

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Britannia International Hotel

Availability

When would you like to stay?

Check-in date

Check-out date

Hotel Facilities

General

Activities

Services

Internet

Guest Parking

Hotel Policies

Check-In

Check-Out

Cancellation

Children and extra beds

Pets

Accepted credit cards

Hotel information

Food & beverage

Room information

Important information

Terms & Conditions

Individual guest reviews