Hampstead Britannia  

Relaxed comfortable room clean.

adjoining next room by only a door, not a solid wall.could hear everything as if in my room.asked to move, quite offhand!.know they were fullbut uncaring attitude of the hotel manager/assisstant manager.not the rest of the staff,they were nice and helpful.

Excellent position, lovely walk in across Regents Park

Reception staff could have been more welcoming

Location.7-8 minute walk to chalk farm tube station.pub,cafes and tesco express beside hotel.nice,safe residential area.

night manager (female) was very rude,uncouth and extremely unprofessional.we stayed 4 nights and had to change room three times.at the first room,the staff had to shoulder in the door because the lock was broken.the room we were changed to offered no privacy and was suffocatingly hot.the plughole in the ensuite was broken so my partner had to shave using a cup.only instant coffee available,even at breakfast.overall unexceptable even for a two star nevermind a three star.

Friendly, helpful staff

Toilet did not function easily or effectively - must be fixed. The hotel should be totally renovated but keep the period look and feel.

The price was exceptional value for London - I think I paid £49 for my room. The courteous reception staff had noted my on-line request for my favourite room and had held it back for me: quiet and comfortable at back of hotel. Mind you, I wouldn't want to be at front of hotel on busy main road.

Looks a bit scuffed and tatty from the outside

£50 Room rate

As in previous reviews the hotel does need updating but in the current climate I understand this is not always possible. The price we got was excellent . the staff are very accommodating and experienced.The location is excellent with great links to the city, chalk farm tube is about 8 mins walk away. The hotel is situation in a beautiful part of London right by primrose hill park and is very quiet. There are good cafes and walks nearby. The other bonus is the parking which is only £10 a day! They also allowed us to leave the car for the rest of the day after check out while we carried on enjoying the area, extra parking after midday on the day of checkout is only £2 an hour!

As I said above the rooms are tired and the furniture a little tatty but this did not spoil our stay at all so not really a negative , in the current climate hotels are offering big discounts to encourage custom and therefore there is little profit to re-invest in their properties so we can't have it both ways. If you want quality and glamour in London( or anywhere really) then you will have to pay the price!

Couldn't complain about what you get for the price

Tired and worn and in need of refurbishment

It was cheap and cheerful. Breakfast was reasonable and staff were helpful

We booked an executive room and should have just booked a double. The room was freezing as the radiator was off when we arrived. It did warm slightly but the radiator was. Ot big enough for the room. The bedrooms desperately need a refurb. It was like staying in your grannies spare room. Bathroom had everything you needed but it was cold and the suite was very very old. This could be a great hotel but it needs serious money spent on it. ,

location - easy for chalk farm tube into london staff - friendly hotel was very quiet for london..great.:) nice bar and competitively priced meals

was minus 3 outside so cold, hotel and rooms were warm, however my room let lots of cold air through bad seals on the window and framing, which was a £2 fix for the hotel to fix, they would proberly recoup the cost in a week by saved heating costs. i ended tucking curtains in and laying a couple of towels to block the cold air from coming in the room. shame really a small negative point, but a self inflicted own goal by the brittania..

Good shower

very comfortable, excellent breakfast

no mini-bar in the room and mold at the windows!