Britannia Royal Court Hotel  

Not a lot, only booked this because it was in Coventry

It was like fawlty towers, you even had to pay to go into the swimming, and could be stood at the bar for 15mins, before you got served, the hotel needs a complete face lift, very dated.

Good sized room,I apprecaited the bathroom night light, the soft lighting, the quiet room, 2 comfortable chairs, the nice quality toiletries ( which were beautifully arranged by the maid). Coffee mugs better than cups so we appreciated that and the good supply of milk, which again was nicely presented by the maid. Table lamps were good quality and design, the wall colour was soft and pleasant. The car park was well lit, the garden area was lovely and the location was good. As we try to be environmentally friendly, we liked the way the hallway lights dimmed when no one was there and got brighter as you approached them. The staff were friendly and helpful and we felt we had excellent value for money.

No chair at desk area -so I had to stand to dry my hair. The Interior of the lift could do with refurbishment. There were no feedback forms in room other than for maintenance issues. The net curtain was a very old fashioned style and made the room dark. The mattress was visible. It would have been nice to have a clock and a larger glass would be nice for overnight drink of water. The unit under the mirror needs rubbing down and revarnishing. We would have liked free internet access in bedrooms .

Location is good. Grounds and surrounds give the impression that you are well out into the country and not close to Coventry City Centre.

The way that my fiancee and I were herded into the restaurant which was packed with coach holidaymakers having to survive a "school meals" experience for dinner.We wished to have a leisurely meal and have some time for a chat over a bottle of wine etc, but were pressured by a stressed staff into going along with the flow with a below standard carvery.The hotel has vast unused areas where non-coach party diners could have been accomodated in quieter surroundings but instead we were packed in with the volume diners having to join the conga to get our meals. A most unsatisfactory experience that I would certainly not want to repeat.

Leaving to go home

Dirty, scruffy, residents having to pay for a swim, beef stew being served on a carvery.

Very well appointed room. Avoid restaurant and bar unless you like bingo with drunks and school dinners.

Unwelcoming receptionist. Grim view from room. Despite this good overnight stay for business.

it did what it said on the tin

nothing I did't like

The carvery evening meal was excellent both in quality and quantity. The hotel was rural yet near to our cousin whom we were visiting. In fact it was just what and where we needed, and the fact that the rates were greatly reduced during the period of our stay was a bonus. Would probably have looked elsewhere had the original rates applied.

The wallpaper was cracked and peeling behind and just above the radiator - but that is normal after a time and the room in general was clean enough.

Checking out

On arrival I was kept waiting for over 15 minutes to check,constantly over looked whilst the duty manager continued answering the phone,thus passing keys out.When eventually he took my details he wanted to put me at the other side of the Hotel on a higher Floor,I requested a lower floor.He gave me a room with no shower but a bath? The TV in the room and I cant remember a TV like it you had to turnover by pushing the buttons the TV must of been as hold as the bathroom ,which was in need of a complete make over?I had paid for 2 nights and breakfast there was no talk of the breakfast in the check in saga? so did not know where to go. Looking at the pictures on the Web site I thought I was going somewhere nice,upmarket

Excellent staff; excellent facilities, excellent location, excellent value.

Some facilities (E.G. health centre changing room) need repairs and updating

Good price. Good facilities. Good size room. Gym.

Poor service. Not enough staff so always queuing

Good value and friendly staff

Considering how busy they were breakfast wasnt too bad but certainly could have been hotter

The leisure facilities were great, and what drew us the the hotel but the grounds were also beautiful. The rooms were very dated but very homely.

The room had mould on the the wall above the wardrobe and cobwebs so cleaning wasn't great. And the general appearance and upkeep of the newer extension builds was poor. Also the food served at the bar was not great.