Britannia Hotel Wolverhampton  

I arrived at 7.45pm from a long train journey and on arrival was sold a dinner package by the receptionist with no briefing that dinner finished at 8.30pm. I arrived for dinner (last Tuesday night 7/2) and it was 8.40 so was closed, The senior waitress was embarrased and worked to sort me out and said she could - she di and provided a meal but I wish I had ate elsewhere. It was two different potato types, some turkey, poor gravy and some old carrots and I did wish I had ate else. I do not stay for breakfast and will not use this hotel again.

The view of the car park was excellent lol. Quiet, staff were good food was good. I would stay there again

Just the damp in the room, not a lot just a bit

Was an excellent position - opposite the train station and central location for other amenities - shops and civic centre

Room facilities good but no remote control for the tv

The impression you get when you walk past is that it is very posh. The lobby was very posh......

....when I got to my room things were different. It was clean but the room was very tired. The wallpaper was scruffy with several marks on it and the damp patch was making the wallpaper peel. The bathroom badly needed re tiling. The reception on the t.v was shocking and there was only 12 inches between the bottom of the bed and the wall so hardly spacious. At first I thought it's close proximity to the bus station was ideal. However, once I realised that the buses left from under my window and started at 5.30a.m and ran through to the last bus that came in at 1a.m the following morning, I changed my mind. The noise is hardly the fault of the hotel but they should think about investing in double glazing.

Great location,although this was a plus and a minus on my trip. Found it very noisy late at night.So I would advise picking a room at the back of the hotel if you are a light sleeper. My friend however slept right through.Good value for what you are getting

room was dirty,rubbish left in the room as a former hotel manager it is clear to me the manager does not do checks.

The location was perfect as we were at the theatre that night.

The hotel to be fair is a little tired, but for the money and location it's fine.

The staff were extremely friendly and helpful from start to finish, rooom was great value for money & the parking good. Great location for the theatre which was the purpose of our stay! Breakfast was good.

The breakfast could be slightly improved as the cereals were not the best.

City Centre Location

Hotel entrance was okay but room left a lot to be desired . Room dirty and dated walls dirty and written on.bed really uncomfortable. Room looked out onto the rear of the theatre and it was very noisy with bottles being emptied in the wee small hours .

Room was very out dated and that small you could not open the door if standing at the bottom of the bed. Sower room had tiles missing only good thing was it was close to the town and a comfy bed.

Local to city resturants and nightlife

The staff really were helpful, friendly and efficient. Nothing was too much trouble. And their cheerfulness was infectious, especially during the dreadful weather we encountoured!!

I chose the Britannia Hotel because we were seeing a play at the Grand Theatre. The Britannia Hotel is right next door so was very convenient.

The hotel is very shabby and could do with a complete overhaul. The rooms, although comfortable and functional are very dated and some of the fixtures and fittings are passed their best. The bathroom wasn't very clean, especially the shower. The lifts are very slow and we ended up walking up 2 flights of stairs to our room.