Britannia Hotel Wolverhampton  

The price! For an overnight stay for my partner and I, I thought the price was excellent!

The first problem we encountered was the no parking facitlity you have, this wasnt ideal as we had driven from scotland and then before booking in had to find a car park to put the car in overnight - which then took away from the initial cheap deal we had for the night! Secondly the staff could have been more welcoming - it was very business like. Poor. Thirdly the room stunk of smoke- we asked for a non smoking room. Fourthly - the key to get into the room was a nightmare and at one point I had to go back downstairs and ask for another key as this didnt work!!! If i had a young family with me I wouldnt stay in the hotel - drunken idiots passing our room and falling over at 4 in the morning wasnt very pleasant.

I arrived at 7.45pm from a long train journey and on arrival was sold a dinner package by the receptionist with no briefing that dinner finished at 8.30pm. I arrived for dinner (last Tuesday night 7/2) and it was 8.40 so was closed, The senior waitress was embarrased and worked to sort me out and said she could - she di and provided a meal but I wish I had ate elsewhere. It was two different potato types, some turkey, poor gravy and some old carrots and I did wish I had ate else. I do not stay for breakfast and will not use this hotel again.

Some of the staff was rude especially a young girl called Claire. We had no hot water from our shower for the duration of our stay, which was the whole wekend. We had people spoken to various members of staff about it and noting was done. Claiming that as we had a do not disturb sign on the door, they couldnt do anything. We had also complained about it being cold in the room and it took them over four hours to bring extra duvets for us! I would not reccommend this hotel to anyone!!

A smoking room. Clean. Comfortable.Lovely helpful staff. Good food.Near transport links and shops .

so central , and close to rail and coach station

cleaning standerd of bathroom

Great price,location,nice £5 breakfast.

Dirty soiled carpets in the hallway...late night noise.

Excellent location

Rooms in desperate need of a make over but for the price you can't really complain

Quite frankly, not much.

My booking was a huge dissappointment. Having booked a double room, we got a tiny room with no room to turn and access to the bed on only one side. Worst of all, the staff was most unhelpful and quite rude. We were obliged initially to cancel and to have to find what was a much more expensive hotel for two nights. Three days later, we dealt with a much more customer friendly staff and stayed in the hotel for two nights, but the we still consider the whole experience to have been nothing short of awful.

The entrance is smart and efficient in decor and service. The food was plentiful, wholesome and variable. The suroundings in the dining area were satisfactory, clean and well run. The bed were comfortable, the trouser press useful and the bathroom, shower/bath good. There was no noise at night which was appreciated

The card key was difficult to start with, but worked when shown exactly how to use it. The tv in the room was small, dated and the channels sometimes fuzzy. The decor in my room was in need of a repaint, there were blotches on the walls that needed repair, some skirting board in the bathroom was missing by the door. The rooms seemed a long way from the lift.

Near city center!! Friendly price

No room wi-fi

The location is great as it's right in the City centre, next to the bus and train stations.

The room was poor. I knew it would be very basic as we got the room for £29, but the room was dirty. The tiles in the bathroom were covered in sprayed drink? or something, the sink was cracked badly, the mirror in the bedroom was cracked and the carpet was filthy behind the main bedroom door.