Breakfast was cold, burnt, very poor standards, the chef we saw was not wearing any head gear, long hair, moustache, looks very unhygieneic.
Non of the staff new what they were saying, one said breakfast was 7 pounds, another it was 5 pounds, one wasnt sure.
It was our anniversary and we thought britannia was a name of something nice, what we saw was a hotel in need of desperate TLC.
It looked neglected, run down and the staff looked like they didnt care, Im a kitchen manager and I expected alot more because I care about the place where I work, I work with my team and front of house to make the buildling look its best, the food at its highest standard regardless of price, always making the customer feel like a star.
But this is suppose to be britannia, a well known hotel and it was very dissapointing!
It was close to the town.