Britannia Bournemouth Hotel

location and price

the flasked hot water for tea in the restaurant I think a fresh pot of tea would have been good

Cost, pleasant comfortable room

breakfast- wide choice of different meals, tasted nicely too

The room- the carpet was unhoovered, there was a big spiderweb on the bathroom window, the lamp next to the bed was dusty

No complaints about staff and hotel.Just the bed needed new mattress

Good location

it was a very enjoyable stay at this hotel on our way to and from holiday abroad my daughter really liked the experience

The buffet breakfast is very good and only about 10mins walk to either the station or shops and 2mins to beach.

Mattress was uncomfortable on one bed and room smelt like someone had been smoking, even though it was no smoking.

The price and location

The lifts and the dated rooms

Closeness to the beach. But nothing else

The whole hotel was shabby - from outside to inside - which is ok I guess for budget hotel, but if I knew I would have never paid £59 for it. Stains on the ceiling. Dirty carpet you're afraid of walking barefoot. Stains on wall. Shower-head covered in brown crust. Thank god the matress was new- else I would not have slept in it for fear of bed bugs. And their phone system is busted, the phone in our room kept 'calling' at 2am and kept me awake until I yanked the cable out of the wall. One of the worst experience in hotel ever in my life.

The deparure

Dirty room

Central location, nice breakfast, good shower. Swimming poool.

First room had broken window, moved to other room bigger but smaller double bed, and as other have said- looking over swim pool very noisy. loud buzz from pool machinery all night. Horrid covers on bed, sheet, an old fashioned blanket not big enough and a dirty top cover colur didnt match the room. Very dirty corridors and lift , also lift so tiny´2 people only

freindly reception staff who printed out a local map for us and tried to help us get to our destination.

i was unable to buy a bottle of water as the bar was closed and i was referred to a coke machine in the garden which had none

The hotel was very nice but the room was very poor quality,it was too small to be considered a double room,there was no privacy due to no net curtains.The room was very cold at night due to no heating,the sheets were only changed once because of my request otherwise maybe never. The bathroom facilities were very bad with a tiny shower and toilet and the wash basin was tiny. Finally the room was below standard and it was not possible for my wife and i to continue our stay along with our small baby,after 3 nights we left and went to another hotel.