The Britannia Nottingham Hotel  

Nothing

Went into the room and there were brown stains on the towel room smelt of smoke beds rock hard went down for breakfast and was told ignorantly that we hadnt booked breakfast I just happen to have the booking form still in my pocket which said twin room breakfast included but they still wernt giving us breakfast had to call the manager who said give them breakfast like they were doing us a favour totally embarrassed in front of other guest room wasnt cleaned right with a used tea cup not washed or replaced ended up leaving the hotel and not staying the second night because of the bad treatment wouldnt recommend to anybody

Great location. I wanted to go out for a night on the town, the bars and clubs were all within walking distance.

This hotel needs some serious remodeling! It looked like someone had gnawed on the furniture, everything seemed dull and lifeless. If the rooms cost 40 gbp each I wouldn't have a problem but I paid 110 gbp per night! If you are going out for a night of partying then you probably will be happy that you are not sleeping in an alley so it's fine.

The staff were excellent

Hotel needs a bit of an update

The location was very central.

It was uncomfortable and very basic.

Noisy people on same floor so got no sleep. Shower broken, set to hot only so had to get out of shower with shampoo in hair and rinse in sink. Then had to wash from sink, this being after I burnt my arm in shower. Breakfast consisted of a good range of bad reheated bacon and sausages from the day before. Other items were fresh but the bad items tarnish your appetite. Decor of room very dated. Overall had a bad stay and as I stay in Nottingham quite a lot I would never use again. I sub contract to the hse and they have been informed of problems. Serious issues need to be addressed at this hotel.

The location

In the bathroom there wasn't shower !!!!

Overall good value for money.

I was disapointed with my cooked breakfast which wasn't very nice. Also the toaster only toasted on one side.

I booked this room for a work colleague online a month ago for your Nottingham hotel. The money left my account and was paid for yet when he turned up he still had to pay for his room I have been into the hotel twice now and rang up and NO ONE CAN HELP ME GET TO THE BOTTOM OF WHATS HAPPENED I have brought in bank statements, credit card receipts but heard nothing back from the hotel so far. I now have to go into the hotel for a THIRD visit just to try to speak to someone who can help me Appalling

The room was clean

On arrival to the hotel the receptionist was busy, we were told by the duty manager that apparently no one else in the hotel could check us in so we had to wait 15minutes before we could be checked in. While stood at reception my friend made the comment that it was cold outside, someone who I presume was one of the hotels waiters who was stood at reception next to us then felt the need to mumble 'no its not' to the duty manager on reception. There is no dedicated parking for the hotel so we had to pay £10 for parking, we would have had to pay £16.50 if I hadnt noticed the little sign at reception that says to ask for a parking discount. At around 7am we were awoken by what we thought sounded like a jet engine, we presumed it was the heating, this ran constantly for about an hour. None of the staff sounded or acted like they enjoyed their job, the female receptionist, whos name we didnt get, was the only one who seemed to know what she was doing, she seemed to be very stressed every time we saw her. I would recommend the hotel for a cheap nights if you're a student, if you expect top class service I would look elsewhere.

Very central, staff very friendly

Needs a compete overhaul. Very shabby

Location is really good in the centre of town,

Breakfast was poor with no fresh fruit, no coffee other than instant. Would have expected more for £80 per night.

The hotel was idealy situated for the city centre

The hotel is shabby and the facilties for what you are paying are poor