Broad Quay Serviced Apartments

we went as a family break we all enjoyed are stay in broad quay serviced apartments and would come back again thank you for everything was class from david garry gibson and family

Excellent city centre position.

Great Location close to shops resturants cafes museums and theatre. Good sized rooms. Clean and modern. Excellent value for money.. Secure.

Expensive parking too far away from apartment.

Dear Sir/Madam BROAD QUAY APARTMENTS, BRISTOL 7 OCTOBER 2009 I am writing to express my dissatisfaction with the service I received from you and the quality of the studio in which I stayed on Wednesday night. Putting aside the fact that you lost my booking and inconvenienced my wife by requiring her to guarantee payment using her own credit card, it transpired that upon my arrival there was no key waiting for me and no room allocated. The reason, I found, was that I had instead been booked in for the Thursday night in error. I found myself dealing with a less than helpful concierge who seemed to be more interested in laminating posters than finding me a room. It emerged that the room I was eventually given should have been blocked-out because it was unfit in some way. What I did find on getting to the room, however, was that the kitchen area was covered with sticky stains – and there was some form of drink splashed down the wall. The bath had other occupants’ hairs in it too. In my view these faults could not be thought of as anything other than unmissable. A fault of the design of the apartments, I found, is that there is no adequate soundproofing through the window. I clearly heard people and general activity in the street below into the early hours. I also had to keep my curtains closed for much of the time because of the offices across the street and workers looking directly into the room. You might say there is nothing much that can be done about that, and whilst this is true I would argue that I could find (and indeed on other occasions have found) other accommodation in the city at the same price that does not have these problems. I believe the accommodation offered is overpriced. I am of the view that some form of refund is reasonable in the circumstances. Consequently I should be pleased to hear what your response might be to these justifiable complaints. Yours faithfully Alan Hunter

Excellent location by quays, quiet, and very clean and modern.

It would not break their budget to provide tissue paper, salt, and pepper. But that's hardly worth commenting upon. The place was extremely comfortable and fresh.

I was comfortable and the rooms were in very good condition and were clean. It served it pupose as a temporary place to stay to redt before moving on.

It felt devoid of any services and that the difficulty to get into and out of the place proved to be more difficult than was justified. Could not open blinds in day or night as it looked straight out into offices occupied at very close proximity. This detracted from the comfort of the room and my ability to relax.

Conveniently located, clean, quiet.

View of city form the front rooms is pretty awesome. Apartment is really roomy for more than one person and for long stay!

good quality accomodation, great location

cleanliness was rather poor, no hooks or towel rail, dirty pan in dishwasher.

We chose the Broad Key Serviced Apartments because we were looking for an inexpensive option while visiting Bristol with my parents and children. There were 6 of us in total and we were very comfortable in a 2 bedroom flat. Everything was new and in good condition. The location was excellent for sight-seeing and getting around Bristol on foot. Staff on the desk during the day were generally very helpful.

Parking was an issue. Some sort of voucher at a local car park would be very helpful. One night in the apartment plus 13 pounds for the car park down the street was still cheaper than 2 bedrooms and a discount hotel (Premier Inn) but it would be nice to see Broad Quay SA take that into consideration. They did tell us that parking would be provided when the Radisson next door is finished. Also, little touches like a luggage cart for unloading baggage and taking it up to the flat would have been very helpful Visitors should be aware that the flats on the quay side of the building overlook bus stops and there is a fair amount of noise. Also the city centre can be quite noisy in general on a Friday or Saturday night.

Excellent clean apartment

On arrival Receptionist let me into the building but had to wait 15 mins as she was on her phone to someone. Her priority should have been to her waiting guests (myself plus 3 others).

Apartments were very clean and well equipped. The central location was good.

No parking. Very poor view from aprtment.

Excellent location in the heart of Bristol, spacious accommodation at a reasonable price, well equipped and very clean.

Could not regulate room temperature at night. When leaving windows open, had to deal with noise all through the night. As there was no staff on duty at the weekend, we had nowhere to leave luggage for late flight.