Broadmead Hotel

Everything in the room is standard but ok. My single room was tiny, the tv was not easily operated (no proper instruction) but I guess you can't expect more for the price. The key is the owner. Sometimes I feel he tries to be helpful by giving enough information to customers and serving a very nice breakfast... but then he can be a bit 'funny' as well. Probably it's just in his character but this should never happen (please read below).

Yes, the owner was not professionally trained to let his guest stay until the check out time. I was basically 'kicked out' from my room before 10 am to let his cleaner clean up the room! I think this shows that you do not respect, nor trust your customer enough. Perhaps he was worried that the cleaner will be left with nothing to do (waste of his money, then) since I was the only guest at the hotel that day or worried that I won't check myself out on time. A bit disappointing overall, because it started well when he served me a nice breakfast beforehand and ended up with me being a bit angry.

it was warm and cosy very friendly and lose everything i needed.

I know this may sound strange but for a single room it was very very hot.

The hotel was a very short walking distance of the town centre, making visits for shopping or evening meals quick and straightforward. Positioned next to a park, the hotel was relatively quiet.

Friendliness of our host, fresh flowers, full sized toiletries and of course the excellent breakfast.

very friendly and great location for shopping, eating and exploring area

decor a bit dated, and it wouldn't hurt to pull out the bedside tables and have a hoover...

great service and great breakfast, clean and tidy hotel

Friendliness of the owner, and a willingness to provide what we required at all times.

Shower could do with regulating on the supply of hot water. That was the only thing that we did not enjoy.

Good location for shops and seaside ferries, good selection of food at breakfast,

Parking can be a slight problem if the hotel is full, you get hemmed in.

I liked the hotel's convenient position most of all. The breakfast was very nice and Stephanie was very attentive.

comfortable clean and quiet room with no disturbance. Excellent home cooked breakfast.

We liked the people who ran the hotel and its peaceful atmosphere

excellent breakfast, lots of choice, good quality

Very good location opposite lovely gardens.Very good breakfast.

Our hotel room was in the attic and only had a bath and twin beds and was very small for the rate paid. We were moved next day to a double, still in the attic but much better with shower. Rate for this room was acceptable.