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Newest reviews for Brockenhurst Hotel

  • Simon
      United Kingdom
    31 August 2014

    Nothing

    Poor condition Crack in bedroom ceiling outdated décor creaky floors No restaurant so had to go out for food Only continental breakfast included which was very, very limited and poor

    3.8

  • Pamela
      United Kingdom
    28 August 2014

    clean, crisp, comfortable bed lovely fresh towel old house atmosphere easy parking good location for where we needed to be

    limescale on and around bathroom taps instant coffee at breakfast no fresh fruit at breakfast

    7.5

  • Anonymous
      United Kingdom
    26 August 2014

    Location Reasonable price

    Not a very good breakfast selection Staff a little unfriendly

    6.3

  • Hugh
      United Kingdom
    5 August 2014

    Location

    Very dated and tired .

    4.2

  • John
      United Kingdom
    3 August 2014

    staff were very good friend and helpful room was clean and there was even a fan inside. internet worked in the room well.

    bed was hard and plows were lumpy and hard, so did not get a very good sleep which i needed.

    7.9

  • Stephen
      United Kingdom
    22 July 2014

    Not a lot

    The first room was in the loft on a hot day and the heating was on! At least 80 degrees. I was moved. The promised WIFI did not work. I would have gladly paid the extra 2 pounds for another hotel over the road that had WIFI but they took the money before telling me the service didn't actually work!

    3.8

  • Anonymous
      United Kingdom
    15 July 2014

    Location

    Dated decor, shower didn't work properly, needs renovation

    5.4

  • Anonymous
      United Kingdom
    13 July 2014

    On site parking, wi-fi, continental breakfast was nicely presented in a large airy dining room and suited us, spa bath, spotlessly clean towels every day, friendly staff. We had room 1 which was a good size. Easy to get to.

    Hotel a bit dated and in need of a bit of TLC. Curtains etc were a bit ornate for my taste but fitted in with the era of the property. A bit off-putting to find the wardrobe contained random items of spare bedding etc.

    7.1

  • Anonymous
      United Kingdom
    12 July 2014

    Very shabby furniture, fittings and facilities. Needs an upgrade.

    4.2

  • Paul
      United Kingdom
    10 July 2014

    Friendly and Accomodating staff

    7.5

  • Elvira
      United Kingdom
    8 July 2014

    The personable staff.

    Maybe a bit too warm.

    7.5

  • Anonymous
      United Kingdom
    6 July 2014

    Price, location was suitable for my itinerary, room was quiet and a reasonable size despite being in the rafters. Nice beer in the bar. Evening food took away the need to find somewhere nearby to eat.

    Evening menu choice was very restricted. Main course moussaka had been over-microwaved, but was still OK. Cooked breakfast option was very pricey so I did not take it. Reception was not staffed in the morning, and I had to add up the bill for the staff when checking out.

    7.5

  • Carol
      United Kingdom
    29 June 2014

    Room was excellent

    Limited dinner menu Breakfast was choice of weetabix or museli/tea/coffee/toast wasn't enough variety

    5.4

  • Jenny
      United Kingdom
    24 June 2014

    We paid for bed and breakfast but were told on arrival that that was only continental breakfast and we'd have to pay more for full English breakfast.

    5

  • David
      United Kingdom
    19 June 2014

    Location for attending Ascot , 1 mile walk

    The price because it was Ascot

    7.1

  • Anonymous
      United Kingdom
    16 June 2014

    Friendly staff

    Tired decor, very hot room. Noisy due to proximity to road and planes overhead.

    5.8

  • David
      United Kingdom
    7 June 2014

    Nice friendly landlord. Made us food after we arrived late evening even though kitchen was closed.

    8.3

  • Andy
      United Kingdom
    5 June 2014

    The Owner was a star. Shame you don't have a category for entertainment which would have scored very highly. His judgement on how to deal with customers was amazing. When you stay at this hotel arrive with an open mind you could enjoy the experiance! Room was clean. Free view TV good reception. Free WIFI. Bed soft and comfortable.

    Hotel decor and style past its best. Shower lacked power but no big deal and there was a spa bath if preferred (do know if it worked).

    7.9

  • Robin
      United Kingdom
    3 June 2014

    Good experience on every visit

    Nothing

    7.5

  • Robin
      United Kingdom
    1 June 2014

    As always a good overall experience

    Nothing

    7.5

  • Shelagh
      United Kingdom
    27 May 2014

    friendly staff. Good parking

    nothing really. Maybe a firmer bed but that is only because I personally like v firm beds

    7.1

  • Anonymous
      United Kingdom
    27 May 2014

    Hospitality Room size Well generous room and size of everything Lovely staff Great atmospher Wonderful place

    Breakfast times were too early Windows wouldn't open No fresh water bar tap water which tasted very funny

    8.8

  • Nicholas
      United Kingdom
    22 May 2014

    Good location

    Needs a refurb ,decor a bit tired

    5.8

  • Howard
      United Kingdom
    13 May 2014

    good location for Ascot races

    extra charge for a cooked breakfast

    7.9

  • Anonymous
      United Kingdom
    1 May 2014

    The staff were really friendly and were willing to go out of their way to make the stay more comfortable. They made the effort to know all their guests by name and were happy to socialise and chat and the bar.

    9.6

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