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Newest reviews for Brook House Hotel

  • Paul
      United Kingdom
    6 August 2014

    The staff were friendly and accommodating, particularly the chap who served us at breakfast. Plus they allowed us to have our small dog in the room with us.

    No wifi and a very hot room without any fan.

    7.1

  • Paul
      United Kingdom
    27 July 2014

    Everything, first class service and very friendly staff

    Nothing

    10

  • Anonymous
      United Kingdom
    23 June 2014

    Lovely family run hotel, very friendly and would definitely go back.

    The heat in the rooms but was given a fan. Wifi connection in the room was hit and miss.

    8.8

  • Louise
      United Kingdom
    21 June 2014

    The room was a good size and location was great. Also the staff member we dealt with was lovely, very helpful and interested.

    The shower in our room was appalling and the bathroom was not clean. It could do with a massive upgrade.

    5.8

  • Anonymous
      United Kingdom
    29 May 2014

    The staff were really friendly and the location to the M6 motorway was good

    I don't think the bedding had been changed since the previous occupants, the bath mat was black underneath with mould. The food was poor everything was with chips, no garnish, side salad, peas. The bacon was dark in colour at breakfast as though it had been in the fridge for ages and the crockery was dirty. It was a bank holiday when we visited and we were the only couple there!!! Could be such a lovely place if the owners just tried a little harder

    5.8

  • Ian
      United Kingdom
    28 April 2014

    Good food, friendly staff, comfortable stay.

    9.2

  • Kevin
      United Kingdom
    5 March 2014

    Excellent friendly welcome from staff. Good food. Very comfortable stay. Already booked for next month

    Nothing

    10

  • Gary
      United Kingdom
    18 January 2014

    rooms need up grade.

    Staff

    6.3

  • Julia
      United Kingdom
    17 January 2014

    The staff - very friendly. Made me feel very welcome. Went over and above for me.

    8.8

  • David
      United Kingdom
    22 December 2013

    The staff and owner were very sympathetic as my van broke down and didn't arrive till 1:00 am and they waited for me to arrive a big thumbs up from me and if I'm in the area again I will be staying there :)

    7.5

  • Simon
      United Kingdom
    22 December 2013

    Staff waited for my very late arrival up the rainy M6.

    8.8

  • Martin
      United Kingdom
    20 December 2013

    Very friendly staff,

    8.3

  • Karen
      United Kingdom
    17 December 2013

    friendliness

    Room facilities Shower mould in grout and shower mat. Hair on shower room floor TV very small

    7.1

  • Paul
      United Kingdom
    16 December 2013

    Staff were laid back and barmaid was a scream!

    Food, poor quality.

    6.7

  • Colin
      United Kingdom
    6 December 2013

    everything no better than a doss house

    3.8

  • Gordon
      United Kingdom
    6 December 2013

    Staff were very friendly and helpful. Very pleasant stay. Great work. X

    10

  • Phil
      United Kingdom
    5 December 2013

    Excellent location just of the M6. Clean and comfortable, Wifi would not work in my room though.

    8.3

  • Anonymous
      United Kingdom
    24 November 2013

    Location .

    The general lack of cleanliness in bedroom and bathroom

    3.8

  • John
      United Kingdom
    3 November 2013

    clean and reasonable for a one night stay

    The room stank of smoke despite being allegedly non smoking

    7.9

  • John
      United Kingdom
    3 November 2013

    Friendly helpful staff

    7.1

  • Anonymous
      United Kingdom
    29 October 2013

    the rooms were large and had plenty of room very quiet

    it was in the middle of nowhere had to travel by car as there was only 1 pub an a asda close byand a petrol station

    5

  • Jeremy
      United Kingdom
    29 October 2013

    Value

    7.1

  • Keith
      United Kingdom
    29 October 2013

    Easily found Hotel - even for MY SatNav - comfortable room, good breakfast.

    8.3

  • Martin
      United Kingdom
    29 October 2013

    Very pleasant welcoming atmosphere

    7.5

  • Anonymous
      United Kingdom
    22 October 2013

    Hotel was friendly and clean. near amenities and Ideal for visit to university in Preston

    hotel rooms could do with a bit of modernisation. tv very small and bathroom needing a refit

    7.9

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