Brook Royal Oak Hotel  

Good restaurant in the hotel. Quite and relaxing. Friendly staff. Ideal situation for the town and the countryside.

The floorboards of the room above were very creaky and it disturbed you whenever anybody walked on them. But having said that the people upstairs were not partying all night so it was not much of an inconvenience.

Convenient for our particular needs on this trip including its situation. Staff were helpful and courteous. Facilities were good. Room was clean.

Probably needs refurnishing and decorating in the long term but this did not spoil our stay or outway the advantages.

This is an excellnt location for visiting family.

The hotel is `tired ` and grubby and the bathroom was grim!!

We booked a ground floor room as my husband is partially disabled, yet when we arrived we were given a room up two flights of stairs. After complaining we were given a room in the annexe. At breakfast, tables were not reset. We had to ask for milk one morning, butter the next. Also we were given brown toast one mornin g when we had specifically asked for white. In all it was not up to the standard I expected for the money paid.

It was relaxed atmosphere Staff friendly Had car park Central location

Ltitle bit tired - carpets worn, bath grouting messy Information about breakfast times different in writing from the verbal information. Conservatory roof leaked(or dripped) leaving seats wet. Room was rather warm

Evening meal

Rooms very noisey. Lack of staff at busy times (breakfast). Poor organisation. In need of refurbishment.

Located across the road from Knole deer park. Greensand way and other walking opportunities close to the hotel. Bus stop very close with local buses to Tunbridge etc. The room was in an extension building, with very traditional decoration and romantic athmosphere including creaking floorboards. Free tea and coffee in room.

Bath tub, with a fine working shower up high, but no hand shower.

shower didnt work and the wirless network didnt work

Friendly staff

The reception staff were particularly excellent. whole, we liked the hotel very much

The breakfast staff were fairly clueless and didnt realize that everything was running out until asked for more by the clientele. However they were polite and friendly

It was near by the centre

It was not clean, the bed was impossible, I was given a room which saw on te high street witha abroken window (albeit I had asked a quiet room)

Nice rooms in good location

The kitchen was under staffed for breakfast, however the food was nice.

Good parking

Very "tired" needs a face-lift