Brooklands-Grange Hotel  

We stayed at this Hotel to attend an event at the NEC. It was very easy to get to the NEC the following morning. Although we only stayed overnight, the accommodation was clean, comfortable and quiet. We didnt eat at the hotel. I would deffinately use this Hotel again.

Three of us stayed in different rooms and there was nothing we disliked.

In a nice location

The hotel was clean and tidy inside, but the outside lets it down in it looks abit drab. So was happy to find inside a lot better. The staff were helpful and pleasent and the breakfast was cook fresh. We will use this hotel again good value for the cost. A r George

I enjoyed my stay the the Brooklands-Grange, I had a decent size-comfy room, hotel staff were friendly and I would stay here again

We stayed on the night of 10th December. The hotel was very quiet, in fact we were the only ones in the bar and dining room. However the staff were exremely friendly and curteous and copuld not do enough for us. We would certainly stay there agin when next in that area. We were very impressed.

Friendly welcome, reasonable standards although decor in rooms (especally bathroom) starting to get a bit tired. Good value though.

Heating not great, although sorted out whilst I was there. Still chilly though. Decor a little tired.

The staff were very nice at the hotel, hospitable. They allowed me a later check out for no extra cost. The breakfast was great and we had a big choice.

Convenient location for visiting Coventry. Decent bedroom.

Breakfast buffet was poorly stocked. Public areas are a bit shabby.

Good budget hotel nice location for one evening.

Front Desk was often left un attended had to wait for someone to come to check in and out. Believe she was make a cup of tea.

Cooked breakfast. On site parking.

Bathroom lighting inadequate.

The room we had was well away from the road, so even with the window open it was nice and quiet. The bath was a reasonable size (some are truly tiny in hotels) and the general standard of the room was good.

The bed was rather hard - my back ached the next day. Breakfast was pretty limited, and the coffee was bitter stuff from a peculator, but quite reasonable given the low price we paid. There was some difficulty over the use of an old-fashioned manual credit-card machine, but I assume that the electronic one doesn't go down that often, so I can forgive them that.

The proximity to a party that 8 of us were attending and the hotel was very clean. The price for three rooms was fantastic.

We were a family of 8 with 4 children so returned early (21:30)from the party to have a drink in the bar. The member of staff present told us the barman had gone home because the hotel had recently gone into administration. She refused to serve us as she said she wasn't trained. I complained the next day ad was told by the duty manager that although the hotel had gone into administaration, we had clearly been lied to because the young lady should have served us. Very poor situation when the duty manager calls one of her staff a liar. Even worse is that she lied to us because she couldn't be bothered to serve us. The staff are obviously hacked off as it looks like their jobs aren't safe. Do not stay here if you expect to be treat like a paying customer and especially if you want a drink in the hotel bar. Would not recommend this hotel purely because of the poor staff. Oh, one other thing, our breakfast was included in the price but if it wasn't, I would have complained about the portion size for the price. I will say though, it was tasty but not worth paying for.

the staff were very helpful and friendly. The room was comfortable and clean.