Brookside Hotel    

Staff very friendly and helpful. Pleasant evening meal.

Very poor standard of cleaning in our room. Very off putting on arrival. Only stayed one night otherwise would have requested thorough clean.

Excellent location within walking distance to Chester. Cheap price for the area and a great breakfast

Very little actually. Perhaps limited parking?

clean,competent,well managed 3 star place Convenient location for the city centre and racecourse

weather for May was lousy

Helpfully staff and good breakfast. Room comfortable and clean, nice bathroom. 10 minutes walk to centre of Chester.

Public rooms a bit overstuffed and fussy for our taste but Hotel fine for a visit to Chester.

As a single female traveller I immediately felt at ease. Staff couldn't be friendlier and nothing is too much trouble for them.

The staff were friendly and helpful. Very clean hotel, good choice of breakfast which was lovely. Room was exactly as described. Good location.

all of our trip was brilliant

Friendly staff, good food, very comfortable!

Friendly welcome. Interestingly designed room with four poster bed and and fancy bath.Pleasant dining room. The Indian curry, though tasty was not 'authentic' as described on the menu. I would however recommend the hotel for convenience and comfort.

It was close to the city centre. More suited for retired people.

Too expensive, decor was dated, no entertainment near by. Bed in double room was too small.

The comfortable room, the relaxed atmosphere and the friendliness and efficiency of the staff.

convenience to Chester quiet parking

nothing really

Staff were excellent. Informative, friendly, and polite. Breakfast was good.

Bathroom was a little dated, and the toilet seat was loose.

Very friendly staff who go out of their way to help.

Our room (3) was a bit small.

Staff were excellent, breakfast was very good , great vale for money

Nothing

Friendly staff when encountered making us feel relaxed, helpful when questioned. 10 minute walk to centre of Chester is ideal. Room was cosy and quiet at back of hotel (no. 21)

Decor has aged and in need of refresh and not to our taste but that's an individual view. Lack of extractor fan in ensuite but none of this would stop a return visit.

staff and facilitys very good

no bath mat made it a bit slippy getting in and out for mature people,if i was going to be picky the distance to the centre was a bit far

polite friendly staff .A belting breakfast .A well run ship. would come again and recommend you .Well done

Not a big issue but some of the furniture in the lobby was tired and tatty .you did ask.

very good staff

no chang of menew at a evening

Cannot fault the hotel staff very friendly and polite. Breakfast excellent.

The friendliness of the staff was outstanding :-)

Everything, a little gem

nothing

Friendliness of the staff, we had evening meal in and was excellent. When we got there at first thought it was a long way out but when we walked to the town it wasn't that far. Would stay again.

Nothing although the room was quite small but comfortable, and perhaps a refurbish.

Quality of the furnishings in the room. Decor generally. Breakfast food including attention to detail of gluten free breakfast requested. Plenty of free carparking within walking distance of centre of Chester. Helpful staff.

Shower was rather weak, needed greater power. Had to remake bed as so much sheet was tucked into the bottom, it didn't reach the top!

Very friendly comfortable stay