BEST WESTERN PLUS Bruntsfield Hotel  

There are many things in which I could complimnet the hotel. The friendly staff and the breakfasts being the best two. The hotel has a lovely relaxing atmosphere about it and has a fantastic small beer garden which was a good escape from the hustle and bustle of the City!.

There are two aspects on which I would like to comment upon with regards to my stay.The first being that the room to the back of the hotel above the kitchen were very noisy due to the massive extraction fan from the kitchenm which was on till 11ish at night and went back o at 6am in the morning.The other comment I have to make is that everytime someone came through the doors outside the room the room door rattled.These are not complaints because we had a wonderful stay they are comments that if noted will make other guests stay more comfortable.

The staff were extremley helpful, free parking, The returant was excellent and the loction and price was fantastic,

Our room was very warm, We turned all the heating off and had to sleep with a window ooen ,

Very friendly staff, high quality rooms, good location.

Great hotel, great staff great quality. the only one for us.

the location was great only 10 min walk from princess street. the bed was so comfortable had a really good nights sleep,room was really clean and spacious staff were really helpful we got there early and there was no problem leaving the car while we went shopping, would definitely stay here again.

The Hotel staff is really helpful! Every one of my request were provided. This is probably the best detail of the hotel. I’ve stayed for 10 days in 2 different rooms. The room 105 was really amazing, large, non-noise and clean. Room 12 was not bad at all, but there is a kind of night club downstairs and the noise during some days remains until 1 in the morning. There is a good bar that still opens around 1 in the morning. By walk you will spend less than 10 minutes to Usher hall, around 15 to Prince Street and 20 or 25 to Royal Mile.

It is really noise for rooms such the 12, when they are using the night club downstairs. The hotel was able to tell me about it before I've got in the room, but it still a problem if you have difficult to get sleep.

All staff were extremely warm and welcoming. Taking time to speak to my daughter. We stayed in a double room with an extra bed and ended up with a super king bed, a single bed and also a sofa bed. My 7 year old daughter loved it and didn't want to leave to go out a walk. The area outside is very nice, full of coffee shops, restaurants and independent shops. The kings theatre is just around the corner and your about 20mins walk from princess st, or a 5min car journey. I stayed here as it is very difficult to find parking in edinburgh and the hotel had a car park on-site. I would choose this hotel again. Breakfast was also very nice as were the staff serving.

The only thing I wouldve liked to see was more choice on room service. The only options were lasagne and a chicken dish. After a day shopping we couldn't really be bothered going out for dinner but there is plenty of places round about for take away anyway.

The pictures of the front of the Hotel aren't actually the hotel - they are the buildings across the street. The double room pictures are quite deceiving as the room we had was small and had no more than you would find in any Travelodge for a fraction of the price. The only 4 star thing about this hotel is the food. The rest was a massive disappointment.

The location was perfect because Brunsfield has a huge range of speciality shops, bars and restaurants. The hotel offers free parking if you choose to come by car but the local bus service is also excellent.

Comfortable

Attention to detail in housekeeping and friendliness/helpfullness

Stairs maybe aproblem steep etc but a good lift available

Its location, the rooms, the breakfast. Its lovely and quiet and you don't get disturbed by other guests during the night. We've stayed there 3 times now and would definitely go back.

Some of the staff in the dining room were a little 'superior' and not friendly. Others in the hotel including the dining roomcouldn't be more helpful.