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The Hand Hotel

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Newest reviews for Bryn Howel Hotel

  • Sean
      United Kingdom
    September 2, 2014

    The hotel is in beautiful surroundings the staff are attentive and polite. The food in the restaurant was very good. The only drawback was that the hotel looked in need of an uplift and the bathroom I had needs a full refurbishment

    7.1

  • Howell
      United Kingdom
    August 29, 2014

    Nice location, clean, lovely room. Excellent breakfast

    Evening meal was OK but could be better.Restaurant service slow.

    6.7

  • Edward
      United Kingdom
    August 26, 2014

    The restaurant and evening meal exceeded our expectations for a 3* Hotel, and the location is beautiful. The Hotel is in its own grounds with direct access to the Llangollen Canal and with great views on all sides.

    The weather that prevented us from enjoying the many walks that can be made from the Hotel.

    8.8

  • Janet
      United Kingdom
    August 26, 2014

    Area Breakfast Double bed in spite of being a single room View

    nothing

    7.9

  • Kim
      United Kingdom
    August 25, 2014

    The location and views were lovely. Staff were friendly and helpful. The evening meal and breakfast in the restaurant were very good. As the weather had turned cooler it was nice that there was heating was on in our room. The arrival and departure times were good.

    7.5

  • Shirley
      United Kingdom
    August 24, 2014

    The building. the gardens. the views, friendly helpful staff

    We had been to a wedding in a barn & had got very cold , the public rooms in the hotel were lovely & warm, but the bedrooms freezing. the staff did try to get the heating on but to no avail. I went to bed with a woolly scarf around my neck,to be fair on the 22 Aug one expects the weather to be warmer.

    10

  • Robert
      United Kingdom
    August 24, 2014

    Staff were excellent, as was the food served in the lounge and for breakfast. Lovely deep sofas to relax after dinner and very peaceful surroundings.

    I did feel that some investment in bringing some aspects more up to date would be the icing on the cake. A shower curtain, maybe lose the translucent bathroom doors and freshen up the decor in places.

    7.9

  • Anonymous
      United Kingdom
    August 24, 2014

    Lovely location with friendly, helpful staff. The room we stayed in would benefit from being refurbished, but it was clean and comfortable if a little tired. A very pleasant self-service breakfast. Reasonably priced.

    Nothing not to like.

    8.3

  • Michael
      United Kingdom
    August 23, 2014

    Location

    9.2

  • Karen
      United Kingdom
    August 21, 2014

    Fabulous views from bedroom6. Friendly staff in bar and restaurant.

    7.9

  • Jayne
      United Kingdom
    August 20, 2014

    Very enjoyable stay - excellent location

    There was nothing to dislike

    7.9

  • Edward
      United Kingdom
    August 20, 2014

    Location

    None

    7.5

  • Christina
      Australia
    August 18, 2014

    Everything - the staff were very friendly and helpful, and the food was great. The room had a lovely view and the bathroom was the best on our holiday yet - and the price was very good.

    Just disappointed that I had to come down to the foyer to get the internet. But still stayed an extra few days because everything else was wonderful.

    10

  • Ann
      United Kingdom
    August 17, 2014

    every thing woz good

    the food woz the best

    9.5

  • Anonymous
      United Kingdom
    August 14, 2014

    Excellent Location

    Quality of bar food not upto the restaurants standard.

    7.1

  • John
      United Kingdom
    August 12, 2014

    Very friendly welcome at reception and from breakfast staff. The bedroom was spotless and very pleasant. The breakfast was good.

    They seemed a bit short-staffed on the Friday evening - we had to wait a bit for a drink in the bar. But it was fine, we were in no hurry!

    8.8

  • Jayne
      United Kingdom
    August 9, 2014

    Tha staff are really helpful, good is very good.

    9.5

  • David
      United Kingdom
    August 5, 2014

    Room ok

    Cold tea!! breakfast organization not as good as previous stays

    6.3

  • Stuart
      United Kingdom
    August 5, 2014

    Receptionist very helpful and pleasant. Location excellent

    Not enough and experienced staff. 3 people covering reception, bar and supporting dining room

    6.7

  • Kathryn
      United Kingdom
    August 5, 2014

    Travelling with pets was stress free, walks along the canal added bonus. The FOOD was superb, service good setting first claas.

    9.2

  • David
      United Kingdom
    August 5, 2014

    The hotel is in a quiet location with plentiful parking, willing staff and good food. We would stay there again.Lovely views and easy access.

    As we were attending Llangollen Antiques fair we would have liked a full cooked breakfast at 7. 30am. This was not available unfortunately (we were told of this beforehand)

    7.5

  • Graham
      United Kingdom
    August 5, 2014

    Large free car park and nice gardens

    Probably the worst breakfast service I have ever had. Room en-suite needed improvements - bath seal made with repair tape. Bar is dingey, very old fashioned, very slow service and poor beer selection - I ordered a taxi......

    4.6

  • David
      United Kingdom
    August 4, 2014

    awesome view down the valley from bedroom window. next to Llangollen canal

    8.8

  • Brian
      United Kingdom
    July 29, 2014

    premier room

    breakfast slow

    7.5

  • Anonymous
      United Kingdom
    July 28, 2014

    Beautiful rural location close to canal and town of Llangollen. Accommodation fine in a building of character.

    Total lack of management to resolve issues or manage staff. On arrival I was not greeted by receptionist. Just asked for car details and signature whilst staff amused themselves discussing a wedding. Dining room closed without warning until 8.15 due to a wedding. When telephoning about another issue I was promised a call back on 3 occasions without success. Very slapdash, uninterested staff.

    6.3

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