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Newest reviews for Buchanan Arms Hotel

  • Marie
      United Kingdom
    31 August 2014

    Helpful staff always, especially Barbara at front reception always friendly cheerful helpful,and most of all very efficient.Also like new décor in hallway of reception.

    new dinner menu .

    10

  • Ann
      United Kingdom
    25 August 2014

    Staff were really friendly and helpful. Room was tired but really clean. Bed comfortable and that's the most important thing to us. Didn't use the spa but would have had if we had had time. Up for a wedding:)

    There was a coach load of people staying when we were there. We went for our first breakfast not aware of this and as service was 15 mins to closing we were not able to get a full breakfast as the hotel had either run out of sausages and bread or they were not prepared to cook them. We were not the last people down for breakfast.

    9.6

  • William
      United Kingdom
    21 August 2014

    Very relaxed atmosphere and staff very pleasant. Would visit again.

    Squeaky staircases need work. Breakfast was a little bit cold but nice. Windows also need work but perhaps it is a listed building? .

    7.1

  • Raymond
      Australia
    15 August 2014

    Peace & quiet

    8.8

  • Elizabeth
      United Kingdom
    10 August 2014

    This was a late one night get away for my husband and I and we now wish we had booked two. Great hotel on arrival we were upgraded to a bigger room as there was a wedding taking place and they moved us away from the noise from the function suite. Staff were very friendly and helpful. We had dinner in the Hotel which was fab. The spa complex was great clean tidy and very quiet for a swim before a fabulous breakfast.

    The weather when we arrived was wet and miserable!

    9.6

  • Anonymous
      United Kingdom
    6 August 2014

    Setting and atmosphere.

    Bed rather firm

    8.8

  • S
      United Kingdom
    5 August 2014

    We loved the old unspoilt character of the inn[ the charming windows etc] but the beautiful modern fittings in the bedroom and ensuite which were both very spacious. The bed was enormous and extremely comfortable. Breakfast was the best MEAL we had on mainland Scotland! Superb choice and what wasn't immediately on offer was brought as soon as we asked for it [Sugar free muesli and plain yoghurt!!]. The charming village of Drymen was easily accessible and close to Loch Lomond. The leisure pool, sauna and Jacuzzi were splendid and the staff most helpful. Thank you very much.

    Only that we weren't able to stay longer!!

    10

  • Jennifer
      United Kingdom
    5 August 2014

    Excellent spa facilities, lovely food

    Sleepless night due to fire alarm. Complaint made but I haven't had a response

    7.1

  • John
      U.S.A.
    1 August 2014

    beautiful scenic area, recently remodeled rooms, nice spacious bathroom, good access to shops and pubs in Drymen

    some painting going on in hallways while there, not a big deal

    10

  • Alan
      United Kingdom
    29 July 2014

    Very friendly attentive staff.

    We could not use the squash court till after 7pm which was no good to us since we had to leave before then. Its a shame this is not on the hotel web site as we only booked the hotel because it had a squash court.

    7.1

  • Margaret
      United Kingdom
    26 July 2014

    Food Leisure facilities Comfortable sitting areas Loacation ideal for sightseeing

    Drinks prices in bar not on show i.e speciality whiskies!Rooms refurbished lovely, bit small.

    10

  • Anonymous
      United Kingdom
    24 July 2014

    Good spa and gym facilities. King sized bed. Quiet location. Dinner menu good, however portions were small, especially for the men in party. Only one small slice of bread offered and no repeat offer.

    Although we were told this was still an independent hotel, it appeared like a chain who are intent on cutting costs in small ways (eg) no bottled water in the room, only one pack of shortbread in a double room, only two tea bags, only one shower gel sample, no tissues. A small B & B would try harder. Yes, we could ask for more at Reception, but initial supplies were paltry.

    7.1

  • Christopher
      United Kingdom
    21 July 2014

    Friendly, helpful staff, especially on reception.

    Nothing of note.

    8.8

  • James
      United Kingdom
    20 July 2014

    Friendly staff and comfortable rooms made our short stay very pleasant in this beautiful part of Scotland

    10

  • Catherine
      United Kingdom
    20 July 2014

    Food was excellent

    I was disappointed in our room... dull and away at the back. In addition painting and decorating going on in already tight spaces.

    6.7

  • Caroline
      United Kingdom
    20 July 2014

    It's right in the village and so peaceful my brother stayed in the village but sadly lost him to cancer so the place holds loads off memories The staff a very nice and friendly .I recommend a visit oh food lovely

    Nothing

    9.6

  • Eric
      United Kingdom
    17 July 2014

    Staff, location, amenities

    old heating system rattled at precisely 7am every morning (and 6pm every night) of our stay. No great problem for us as we are early risers but I imagine could be an issue for others,

    7.9

  • Sandra
      United Kingdom
    13 July 2014

    Location

    Tired and dated,although renovation in progress.

    5.8

  • Laura
      United Kingdom
    13 July 2014

    Loved everything about this hotel. Staff were very helpful and friendly. The food was delicious. We are getting married here next year and would highly recommend it.

    Absolutely nothing.

    10

  • Anonymous
      United Kingdom
    13 July 2014

    Staff very friendly swimming pool relaxing tasty food

    8.3

  • Pamela
      United Kingdom
    11 July 2014

    Food excellent - good value for money atmosphere and staff - very friendly. outside appearance of the hotel - very good car parking - very good. A problem we had was dealt with immediately.

    Stairs - no lift distance from reception to room.

    8.8

  • Stephen
      United Kingdom
    10 July 2014

    Location

    The price it was a bit pricey but the location was handy

    7.1

  • Claire
      United Kingdom
    8 July 2014

    Staff are amazing! Really helpfull and friendly.

    They are currently renovation some of the rooms. The last time we stayed we had an amazing room so it will be good when the renovations are complete.

    8.3

  • Christophe
      United Kingdom
    8 July 2014

    Location (very quick drive to Balmaha, Glengoyne) Room size Renovated bath Free WiFi Quiet rooms Ample parking Short walk to nice village

    Very slow WiFi Breakfast somewhat disappointing Restaurant evening choice/quality really not up to par Tired furnishings Shower pressure too high Tired property (work being done to fix that) Tiny TV, hard to see from bed No bathrobes (would have made is easier to go Swimming pool, sauna facilities, which are on the other side of the building)

    7.5

  • Donald
      United Kingdom
    7 July 2014

    bedroom spacious and well equipped good breakfast swimming pool efficient and pleasant staff

    corridor refurbishment in progress - will be good when finished

    7.5

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