We are not a fussy family, and have no problem with hostels, basic B&Bs, camping at Glastonbury and other festivals etc. We can rough it, but I am not prepared to put my one year old daughters life/health at risk and therefore did not stop in this hotel despite paying for 2 nights at a cost of £125.
First and foremost the Buckingham hotel is not safe and the owner has little regard for anything other than taking your money.
I can look past the tired and dated décor, the damp smell in the corridors, the marks on the floors and walls, and laugh off the filtered and misleading pictures on booking.coms website. (there is no working restaurant and the rooms are not as advertised)
However, deliberately covering up smoke alarms with plastic bags, overloading electrical extensions, having electrical wires and bare nails exposed is unacceptable especially when travelling with children.(Pictures to prove but unfortunately I can't post them here)
On discovering all this in our room we went back down to reception to politely request a refund only to be told by the receptionist that the owner is not prepared to speak to guests. After 10 mins of loud 'excuse me's' from myself he appeared from the back only to dismiss our safety fears and offer another room. I explained we as a family we're not about to spend a night or two in a hotel that had so little regard for guests welfare.
After 30 to 40 min's of unsuccessfully trying to get our money back we left unable to bear any more of the owners bad attitude and strong body odour.
We have voiced our concerns with the local fire officer who advised this is not the first complaint of this nature he has received about this hotel and at the time of writing this review he was due to visit to make his report.
The hotel dilapidated and is being run into the ground literally covering over the cracks with tacky posters.
Location is OK and parking is free, provided you don't mind running the risk of being burned alive while you sleep.