Buckingham Hotel  

I found my room to be refurbished to a very high standard. It was immaculately clean and generously provided with tea/coffee etc and even had a small fridge. For the price I was extremely impressed. All the staff I spoke to during my stay were extremely friendly and helpful. I would recommend it highly. It was a little way out of town, but the centre could be reached in 5 to 10 minutes on foot.

Friendly and helpful staff and were able to print some documents that I needed for a meeting the next day. Rooms were clean and comfortable with new large flat screen TVs.

The carpet in the room was stained and had seen better days.

The location was perfect as I was attending a reunion at Crossroads vet centre. My 2 terriers were with me which meant I didnt have to worry about making arrangements for their care at home. My family are located nearby in Hazlemere but would prefer not to accomodate me with dogs in tow! The staff were very helpfull & I felt completely relaxed & safe as a single woman unused to staying in hotels. I shall be using the Buckingham on a regular basis in the future!

It was fine for the price.

We were hungry when we arrived at approx. 7pm - but there was no food available - we were told it was not on that night. There are no restaurants or shops nearby.

I expected low level of service, but I was very surprised to have seen the opposite!

nothing

Proximity to London. Parking.

As with the rest of England Air circulation and fresh air were non existent. On entering the room the air seemed very stale and we almost choked before we could open a window. The bed felt very hard although I realise that is a personal taste. It in fact was 2 beds pushed together with a ridge down the middle. I also got the impression it was a hotel with a pub type bar but the nearest pub was a short walk down the street. Recommendation (below) would depend on what the traveller expected and wanted to do.

As always no problems here, staff brilliant welcoming and friendly

The location of the hotel is easy walking into the town . there is ample parking front and rear. The staff were very helpful. The best part though was the quality of the room with a double bed for a single guest and great modern en suite. I did not have breakfast on this my second stay but found the breakfast very good on my last visit at the beginning of the year.

The room was very good and the location was in a good place.

1) The service was poor, on my first morning I waited 15 mins to be approached about breakfast, with no smile. The tables where had not been cleared and the guy on the front desk was sat watching tv rather than giving the kitchen an hand. 2) Fire alarm went off at 5am. 3) Could hear the owners talking and in the shower at 2am in the room next to me, they woke me up. 4) Only 5 tv channels, digital is freeview these days. 5) No mirror infront of the sink in the bathroom, not practical for having a shave.

Nothing apart from the rooms which were ok apart from my business colleague's room which had the bathroom fan explode and thus trip all electrics

Staff Could speak little or no English Breakfast was a shambles, plates left uncleared, one member of staff left to take orders, cook food and serve + she could speak hardly any English On check-out, Reception staff tried to give me a bill which was for a lower amount than the fee paid on check-in with my credit card - had to come back later in morning to correct Very over priced and poor value for money - star rating very doubtful

The fact that it was situated on route to our final destination.

For a luxury room the finer details were forgotten. Wires from the tv were hanging, only 5 channels available, there were half eaten biscuit bars and opened apple juice from previous guests in the fridge and no milk. Breakfast and the service left a lot to be desired. They advertise gym facilities (which when asked for were informed 'They are down the road') Parking was difficult. Overall not a pleasant experience!!

Friendly service and having my bedroom upgraded