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Oxford Road, Calne, SN11 8AW, United Kingdom – Show map
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3 properties in Calne
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13 verified reviews
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Website and customer service in English (US) and 41 other languages
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Food & Drink
Non-smoking Rooms, Heating, All Spaces Non-Smoking (public and private)
Based on 13 reviews
Value for money
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Unable to give a fair assessment as it was during the transition to new owners.
No evening meals or Sunday lunches available. The shower cubicle was to small and nowhere to put toiletries in the cubicle or to hang towels. I was not advised at time of booking about the lack of services.
Friendliness of staff, location and food. That the bill was reduced in consideration of lack of quality towells.
Creaky beds, tattered towells. However, it was explained they were closing shortly and not replacing stock.
Heating was comfortable also the beds
Poor parking facilities.Did not have a showerer due to state of shower cubicle and damp smell in there.Very small
Was made to feel 'at home'. As a lone female, I felt comfortable and not intimidated, as can happen in other hotels I have stayed at. Staff very warm and welcoming, beds very comfy and very quiet at night. Was visiting family for a funeral, and this was my first stay at the Bug and Spider, but will return.
As a vegetarian, it would be nice to see more options on the menu, but my needs were met on request.
Clean room. Low rate.
No dinner served when I stayed (Saturday night) and breakfast served from 8:30am, after I had left. However it is a budget B&B so perhaps I was expecting too much.
Excellent location for visiting attractions e.g. Bath and Portsmouth
No evening meals available while we were there.
grubby, badly organized. old fashioned wifi poor or no existent.
Breakfast was good.
Bathroom facility was too cramped
Close to where we needed to be, beds were comfortable and breakfast was fair. Staff seemed friendly enough.
When we arrived, the first room we were taken to was not yet cleaned. We were then "upgraded" to the family room which was being used as a temporary storage space for all the washing and other hotel bits and bobs. The room was quickly tidied up, but the carpet was covered in laundry fluff and needed a good vacuum (it never happened) we were only staying one night and didn't want to ruin our vibe by moaning about everything. We had to ask for towels, we were promised these but it never happened so in the end I just nipped into the storage cupboard near our room and took a couple of towels. Friendly enough people but not very good at what they do for a living... Maybe we caught them on an off period?
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