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My Booking.com
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Recently booked in Dorking
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Very good,
Score from 23 reviews
The Mercure Burford Bridge Hotel is situated in one of the most picturesque parts of Surrey and has a restaurant, an outdoor heated pool and a croquet lawn. The hotel has features dating back to the 1600s and each of its rooms features private bathrooms, tea/coffee and satellite TV. Emlyn Restaurant has 2 AA Rosettes and views of Box Hill; it serves modern, fine cuisine. The lounge, with a comfortable atmosphere, offers sandwiches and afternoon teas. The Mercure Burford Bridge Hotel has easy access to highway M25 and is just 30 minutes from Gatwick Airport. The hotel is also 5 minutes to famous attractions such as Denbies Wine Estate and Polesden Lacey. Hotel Rooms: 57, Hotel Chain: Mercure.
GeneralRestaurant, Bar, 24-Hour Front Desk, Newspapers, Grounds, Terrace, Non-Smoking Rooms, Heating ActivitiesHiking, BBQ Facilities, Outdoor Swimming Pool ServicesRoom Service, Meeting/Banquet Facilities, Business Center, Laundry, Dry Cleaning, Breakfast in the Room, Honeymoon Suite, Fax/Photocopying
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Total Hotel Score:8.1
Based on 23 reviews Guest reviews are written by our customers after their stay at Mercure Burford Bridge Boxhill. |
Score breakdown
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Score filter |
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Jill
Mature couple
Durham,
United Kingdom
January 23, 2012
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Reception staff were very friendly and helpful.The rooms were very comfortable.The bed was very comfortable.The food and the service were great,it was nice and quiet.The gardens were lovely.The curtains were nice and thick and there were no disterbing street lights. The cleaning staff wanted to clean the room at 9.30am and did not want to come back later to clean it so we didn't get our room cleaned . I did not like the situation of the smoke alarm above the bed as it flashed and stopped me sleeping and I had to cover it up.
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7.5 |
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Deborah
Young couple
London,
United Kingdom
January 23, 2012
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Extremely quiet at the January time ut staff were very attantive and the communal areas of hotel really cosy and comfortable. An upgrade offer would have been nice!! The only part of the hotal that was a bit tired was the bathroom, limescale on tiles etc.
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7.9 |
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Mr
Mature couple
Vowchurch,
United Kingdom
October 21, 2011
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We attended a wedding and took the chance to spend a weekend at the hotel. Everything was on hand and we didn't have to use our car to get to any other venues. Everything was good although on our first day/evening we found the hotel cool.
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7.1 |
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Selena
Family with older children
Headcorn,
United Kingdom
August 19, 2011
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Large room, with excellent facilities. Lovely and clean. Great value for money. Although the waiting staff were lovely, the breakfast took ages to arrive.
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9.6 |
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Angela
Family with young children
West Bridgford, Nottingham,
United Kingdom
July 25, 2011
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Very friendly staff, lovely breakfast, room a good size with good facilities. There was a problem with constant noise from a water pipe which made sleep very difficult and ruined our stay completely, inspite of the otherwise good qualities about the hotel.
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7.1 |
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John
Mature couple
Hempstead Gillingham kent,
United Kingdom
July 5, 2011
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Convenience as far as location is concerned Price rather expensive and wedding and birthday party on that evening which meant service in guest restuarant/bistro/bar was rather poor - delays between courses.
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8.3 |
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Pam
Group of friends
Byfleet, Surrey,
United Kingdom
June 14, 2011
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My room was so comfortable an had everything I could have possibly needed. Breakfast was excellent, again everything I could have wanted and much more, beautifully cooked and all good quality. My only problem was that the shower screen did not stop water going onto the floor, so after my lovely hot shower I stepped out of the bath into a large puddle.
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9.6 |
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Wai
Family with older children
Hong Kong,
Hong Kong
May 1, 2011
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Beautify cosy hotel. The lady in reception on the first day was very helpful, introduced us to a very good English restaurant for dinner.But the one on next morning is not, they do not have name badges. When my wife asked her for WIFI, she claimed that it is not free, which is a completely different story from yesterday. She even claimed there is no such thing as free WIFI! However after we told her that we got a free password yesterday, she finally give us a new free password for the internet. Very bad feeling about this. Besides, when our family ask for breakfast, nobody remind us that the breakfast will cost us 16 pounds each. Hotel in general under-staffed. Shower water weak, can bearly use to wash hair. Our room facing the road, a bit noisy.
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5.4 |
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Terence
Mature couple
shoreham by sea west sussex,
United Kingdom
April 11, 2011
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the comfort and the breakfast
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7.9 |
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Rene
Group of friends
Etten-Leur,
Netherlands
March 24, 2011
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Ambiant, friendly personal and relaxed location Pay for WIFI
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7.9 |
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Blandine
Family with older children
Nantes,
France
March 9, 2012
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La situation géographique était très bien. Les douches fonctionnent très mal et le petit déjeuner qui se termine à 9h30.
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6.7 |
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Dmytro
Family with older children
Donetsk,
Ukraine
January 22, 2012
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уютный и красивый сад, приветливый персонал шум от дороги, запах столовки в ресторане
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8.8 |
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Anonymous
Young couple
United Kingdom
June 13, 2011
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Got a free upgrade at check in, the room was much nicer with a balcony overlooking gardens
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10 |
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Anonymous
Mature couple
United Kingdom
August 18, 2011
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The staff who dealt well with the problems caused by the London - Surrey cycle race. The food and general ambiance.
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8.8 |
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Anonymous
Mature couple
United Kingdom
April 7, 2011
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I thought the breakfast at £16 was expensive and a bit chaotic. Eggs had to be ordered and the staff either got the order wrong or delivered them to the wrong table. The coffee was luke warm as was the tea.
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7.1 |
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Anonymous
Family with older children
United Kingdom
June 20, 2011
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Very friendly staff
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7.9 |
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Anonymous
Mature couple
United Kingdom
June 29, 2011
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We found the staff very helpful and welcoming. The wedding party guests who were also staying were not obtrusive as many of the facilities for them were separate and we had been given a quiet garden room. We felt the management had given this a lot of thought and it worked well. In all ways a very pleasant stay which we would repeat in clean well appointed comfortable surroundings with a beautiful garden Our only small qibbles were that the water in the room was not complementary and that we were confused by the menu as there was no price shown on the restaurant choice although the Brasserie menu which did have priceswas produced when we asked
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10 |
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Svetlin
Young couple
london,
United Kingdom
August 31, 2011
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There are no comments available for this review
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9.6 |
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Anonymous
Solo traveler
United Kingdom
December 1, 2011
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There are no comments available for this review
Did you find this review helpful?
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8.3 |
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Kay
Mature couple
Bluntisham,
United Kingdom
August 31, 2011
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There are no comments available for this review
Did you find this review helpful?
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6.7 |
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Lorraine
Group of friends
Courtown,
Ireland
September 15, 2011
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There are no comments available for this review
Did you find this review helpful?
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7.9 |
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Anonymous
Young couple
United Kingdom
October 19, 2011
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There are no comments available for this review
Did you find this review helpful?
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9.2 |
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Anonymous
Solo traveler
Turkey
June 7, 2011
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There are no comments available for this review
Did you find this review helpful?
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6.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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