Burford Lodge  

The staff were very helpful and the accommdation was adequate.

There were many extras missing eg shampoo, hairdryer, up to date tv, comfortable seating.

Room had no heating (-5 outside) but it was turned on when i asked; it failed to come on again next morning and i was very cold during the night. Evening food was horrible and i sent it back. TV very poor quality, picture OK but sound had strange metalic quality and was hard to listen to. The only good thing about the place was the receptionist/ bar maid/waitres who could not have been more helpful - or apologetic. Best avoided

The breakfast wasnt served until 7:30 but we had to be at a meeting before then and the chef was kind enough to open up at 7:15 for us, the breakfast was lovely, freshly cooked.

The only thing is the " mood lights" advertised didnt work, the lighting overall was very ,low, could of had a brighter light, also the tv is too small you can hardly see it at all, also could do with a chair infront of the dressing table. The extractor fan did not work in our room number 7, and the floor was very slippy and on quite a slope.

.Friendly staff and good breakfast

General upkeep

We loved the atmosphere it was a truly as we imagined an English country Hotel would be. We have just finished our 6 week holiday in Europe and England and while it was not the best hotel we stayed in it was certainly value for money it was the lest expensive hotel that we stayed in. The staff were friendly the room comfortable room breakfasts very good. We have recommended it to others.

The food was a very good standard

Unfortunately when I first arrived the hotel was unaware of my booking but thankfully had a room available. When I took a shower the cubicle door fell off and hit me in the face and a could not re-position it easily. The wifi network name and password I was given did not work and unfortunately I was unable to access the internet.

Service was friendly, food was home cooked

Our bedroom, and four others I was shown outdated and rather shabby. Right on the A40, no double glazing, so front bedrooms very noisy.

Close to Burfoed village

Room too small. Road noise.

The local area was very pretty and bur ford centre is a must to visit

Very dated room in a shabby way and the bed was the most uncomfortable four poster that I have ever experienced

The ease of exploring from the hotel base, pretty hotel

Very noisy due to busy road, staff all a bit lax, we were the only guests at one point and it took ages to get breakfast, also room wasn't cleaned one day and we had to ask for new cups and toilet rolls!

The staff were very helpful, offering suggestions and guidance and quick to respond. The breakfast (included) offered many choices and was excellent. Very conveniently located.

Minor complaint which was rectified quickly, the soap/shampoo bottle in the bath was empty when we arrived in our room and we had to ask to add soap. Also, it was an odd bath/sitting shower set-up, which could be difficult if we had been any older - a very high step up into it.

Convenience Breakfast was adequate with reasonable choice. Staff were friendly and welcoming.

The age and character of the house. The restaurant and bar was nice. Reduced price for room was good.

Location next to a very busy road. Some of the decoration was tired. Room would not have met expected standards of full price.