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Britannia Bournemouth Hotel

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Newest reviews for Burley Court Hotel

  • Andy
      United Kingdom
    September 1, 2014

    This was me and my girlfriends first holiday together and our experience at Burley Court Hotel helped to make it an awesome holiday. Location, right on the main road into Bournemouth,5 mins from the beach (ideal for the Air Show) and the town centre, good car park. Didn't need to use the car all week. Bus Stop right outside running every 3 mins. Really friendly staff and very helpful. Very nice room, really clean and a good size and daily house keeping. We would recommend this hotel to anyone who wants a problem free, very well priced hotel in Bournemouth with a great location. The town is so close and full of very nice restaurants and bars

    Shower on the bath wasn't very good. Mattress was quite hard.

    10

  • Maura
      United Kingdom
    August 31, 2014

    Location was great for centre of Bournemouth and easy walk to the beach. Great direct bus route outside hotel to Poole. Swimming pool was a real treat for our young relative who loved swimming as soon as it opened at 8am.

    7.5

  • Linda
      United Kingdom
    August 26, 2014

    the location was very good plesant helpful staff communial area nice

    the old carpet in the bathroom has a very unplesant smell coming from around the toilet even after a shampoo the smell returned as soon as the carpet dried no window & barley enough room to get in and close the door

    7.1

  • David
      United Kingdom
    August 25, 2014

    I would recommend this excellent hotel,for its cleanliness, good food,and its décor on approach to the reception and lounge area,the owner mr.luke hasker and staff were willing to co-operate at all times the hotel is nicely situated to all area's of bournemouth

    everything was satisfactory

    10

  • Banfi
      United Kingdom
    August 20, 2014

    Close to the city centre and 5 mins walking distance from the seaside. Nice garden with pool. Friendly staff.

    9.2

  • Daniel
      United Kingdom
    August 19, 2014

    Lovely warm rooms

    Found a few peanuts on the floor and some sort of peach seeds in the bathroom.

    7.1

  • Chamari
      United Kingdom
    August 18, 2014

    location, parking , easy reach to shops

    swiming pool was too cold.

    7.1

  • Ahmed
      United Kingdom
    August 14, 2014

    clean and simple

    hot water was not available late in night in the bath

    6.7

  • Vadym
      United Kingdom
    August 11, 2014

    Location

    Flimsy bed, dirty windows, no shower towels, unfriendly staff.

    5.8

  • Erica
      United Kingdom
    August 8, 2014

    Hard working friendly staff. Beautiful gardens to Sit in. Excellent evening meal and breakfast. Ideal location.

    Room not as big as I expected for a 4 star hotel

    10

  • Hannah
      United Kingdom
    August 7, 2014

    There's a lot of things regarding this hotel that are negative. Starting with the reception area- we were greeted by a gentleman who just gave us the key and didn't tell us where anything was in the hotel which I thought was bad customer service right there- upon entering the room it was very dated plus looked like it hadn't been cleaned for us. Upon complaining I was handed bleach for the bath room and told to clean the room myself. There were bugs and spiders in the bathroom and in the towels- when I requested new towels I was refused! And apparently it wasn't a shock that there were bugs! After complaining around 5 times on the first day we were finally moved in the morning. The second room wasn't really any better- the hot water didn't work so after my friend got burned with the water we were only left with freezing cold water. We were only using the room to wash and sleep in so we felt that as we were really being ignored there was really no point in trying to reason with the staff. If your looking for a cheap break away then this is a steal- but you must accept you get what you pay for.. Bad customer service and a filthy room.

    2.5

  • Kakhramon
      United Kingdom
    August 7, 2014

    Good location, clean, friendly staff ;-)

    Room is dated, looks like granny bedroom, no any towels in the room on my arrival. Very low water pressure, impossible to have a shower. Very squeaky floor in the bedroom which was annoying.

    7.1

  • Anonymous
      United Kingdom
    August 6, 2014

    Free parking, short walk to the beach

    Room 26 and the bathroom was very dated 80s, squeaky and uneven beds, window that did not close properly and with a view of a roof. Pipes outside our window made terrible noise if anyone took shower above our floor. Only stay there one night so maybe We didn't need comfort ?! £140 for one night Not good value for money.

    4.6

  • Anonymous
      United Kingdom
    August 6, 2014

    Really nice front of the house staff. General manager really helpful. In general, the staff are really good. had a delightful time in the swimming pool ! :)

    The pressure in the shower is really bad. Maybe they should look at this issue. You can't have a nice shower in the room I stayed in. the room definitely need some re-decoration and the view of old ceiling tiles is definitely a put off. the carpet also showed a lot of stains and a deep cleaning would definitely make the room more appealing.

    7.1

  • Silviya
      United Kingdom
    August 6, 2014

    Cleanliness Daily service Close to the beach Pool

    Too dated decor Floors are making noise when walk around The drain in the shower doesn't take the water quick enough No little fridge in the room Hair dryer in the room wasn't working

    7.1

  • David
      United Kingdom
    August 5, 2014

    Nice location and hotel clean

    No wifi connection in the rooms

    7.5

  • Anonymous
      United Kingdom
    August 4, 2014

    The sea front

    The room was very dated, the bed was awful, it was very thin and you could feel the wood frame beneath and springs inside the matters, everything else in the room was very dated, the bathroom was carpeted which is not hygienic and to top it off the shower was rubbish, if you would like a comfortable stay in Bournemouth, don't stay here

    4.2

  • Anne
      United Kingdom
    August 3, 2014

    Free and easy parking in front of hotel walking distance of the beach few minutes drive from Asda supermkt walking distance from shopping area staff happy to put my ice packs in hotel freezer overnight. liked that doors to rooms at electronic locks and used a swipe card to open so could carry it with you. Outdoor pool was lovely as weather was great so swam everyday and perfect temperature. clean towels and linen. Had room on side of hotel overlooking pool and was it was quiet after 11pm. Reception staff helpful and friendly.

    the coffee in the coffee sachets quite strong. maid service did not top up the tea and coffee sachets everyday. One of the single beds squeaked which was a bit annoying. Shower in bathroom was low and my 6ft son had to bend his knees to have a shower. ok if you are under 5ft 6.

    7.5

  • Derek
      United Kingdom
    August 3, 2014

    close to beach oneway and close to town the other way

    pubs empty at night

    7.9

  • Davide
      United Kingdom
    August 3, 2014

    It was clean

    Pool was mostly shaded all day which was a let down .

    5.4

  • Ruppal
      United Kingdom
    August 1, 2014

    The only thing good about this terrible hotel was the location!

    Staff where rude.....the rooms where dated.....the pool area had several health and safety issues. The cleaners didnt take out the bin in the bathroom when we switched rooms due to the shower being either extremely scolding or freezing cold and lack of electricity sockets. The new room had the same problem. Lastly the reception guy/ barman was on rations wen it came to giving us ice!

    3.8

  • Huw
      United Kingdom
    July 31, 2014

    location is fantastic if i could have had a proper shower i would have been content.

    needs a good steam clean has the feel of gods waiting room about it, the tv room looks like an old peoples home

    5

  • Anonymous
      United Kingdom
    July 30, 2014

    Staff were helpful and friendly Reception were always happy to help Swimming pool was nice to use

    Expensive for what it was Breakfast was not to the standard expected for the price - cheap sausages, no fruit, yoghurt or pastries - seemed quite dated. Could get more, better and cheaper at the pub. Room was also tired and needed decorating Plumbing - shower was slow and did not drain

    6.7

  • Pete
      United Kingdom
    July 29, 2014

    The lounge, swimming pool and area.

    Bedroom needed updating. Bad water marks on ceiling and wall from roof/walls. Light bulbs missing. Breakfast was lacking - would have liked some fruit and yogurt as we traveled with our daughter and young grandchildren. Bar shut at 10.10pm on Saturday evening.

    5.8

  • Jan
      United Kingdom
    July 26, 2014

    Swimming pool area & cooked part of breakfast & decent coffee!

    Very dated rooms particularly bathrooms. Absolutely no fruit (not even tinned ) or yoghurts at breakfast.

    5.4

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