Burley Manor Hotel  

Nice location.

Lack of early evening food. Not possible to eat at hotel with children before 7pm.

Access to the grounds directly from the room (via patio area)

Room was not made up/cleaned during the stay - we were left with wet towels and bed was not made, duvet merely pulled up.

Set in such a wonderful location and such a fantastic hotel it is hard to go wrong,waking up to such a quiet and relaxing place is heaven on earth

Please please please stop people bringing their dogs!except guide dogs of course,if you are early to bed like us it is impossible to sleep when dogs are kept in a room wanting to go to the toilet,they didnt stop barking and you cant blame them when their owners do not return until 10 at night,such a shame,also the beds are lovely and massive,it is a pity that the duvet is not big enough,my wife and I were playing tug of war for it during the night.

Quiet, peaceful excellent location and views from room.relaxing atmosphere.room was comfortable and clean.watching the deer was a bonus.

The service at breakfast for cooked food was very slow and on one occasion the breakfast was not as ordered. The cereal and juice table was in the wrong place as a bottleneck was created when standing by the food table with the nearest dining table.

Beautiful hotel in superb location, stayed in a premier room with door opening straight out onto grounds with a view of the deer park. Absolutely fantastic when staying with a dog (as we did). Room was large and beds comfortable. Large tv, staff very friendly and helpful. The overall atmosphere was very relaxing and you were made to feel at home. Riding stables part of hotel, went on one ride very enjoyable with emphasis on safety for those who had not ridden before. Would definitely go back for a longer stay (stayed 3 nights). Despite the constructive criticisms overall an absolutely wonderful break!

There is the potential for this hotel to be top class. The most obvious improvement would be the decor, as mentioned in other reviews it is a little shabby - our room had some wallpaper coming off wall and a marked carpet. The chair on verandah was frayed and looked unsafe. Other smaller additions - dvd player in room with access to dvd library, small fridge in room, room safe. Also shower certainly not a power shower! Food average.

The rooms were spacious. The hotel grounds were big and lovely.The breakfast was excellent both in service and quality.

They do allow dogs which is fine but our room smelt of them and it would be better if they kept animal rooms separate.

The hotel benefit from a fantastic location. If you like wild life there the hotel is surronded by dears and some horses. If you can I recommand you to book one of the "outside" room with private patio / balcony that laid directly into the garden. By a sunny day you will enjoy your tea in your private terrace. The rooms are more expensive but it worth it. The hotel itself is an old manor and the decoration and atmosphere is just fantastic, surronded by trees and animals. They manor holds wedding celebration as well. So you may be there at same time as a ceremonie. I would recommand this hotel.

I did not like the fact that the hotel takes booking for the restaurant from people not staying at the hotel (living on Burley village or around). The restaurant has limited capacity and serve from 7 to 9 pm. Therefore when we asked at 6.30 for a table we have been told that the next availaibility was at 8.30. As we wanted to eat as soon as possible the staff proposed to eat at the bar/lounge. However the menu is mainly composed by ready made sandwich (not what we wanted). At the end we have eaten in a pub located few metres away right in the city center and the food and the service was excellent there. If you want to eat at the hotel I highly recommand you to book in advance. Also the breakfast is not a buffet. You need to ask for your eggs/baccon and they bring you only one plate.

Good location. Friendly staff.

Staff were friendly and hotel is located in a beautiful location

Hotel soundprooffing is not fantastic. We were staying next to a family room and appreciate that this is not the hotel's fault but our stay was ruined by noisy teenagers and their parents. Also the hotel is great for dogowners as they allow dogs in the rooms - I am not a dogowner. I think they should restrict dogs to certain rooms and keep some for non-dog owners. You could smell their had been a dog in our room at some point which wasn't pleasant!

The Location, This hotel is set in the heart of the new forest

As I booked a premier room for The Burley Manor though booking.com, when we arrived they assigned us a disabled room and called it a premier room and was informed that dinner will not be serviced that night due to a disco that was being held and that it should only be noisy until 12 - 1 o’clock, this is not what we wanted as it was supposed to be a quite get away. The decoration was tired and would have suited someone of a more elderly age. We asked to change room and all they could provide was a twin room and was as equally bad, but this time the shower did not work. In the end we asked for a refund and the hotel staff where accommodating and we left and went home. This hotel is not worth the extortionate price for a night in my opinion. Very dispointed and unhappy as well because this was a suprise for my girl friends birthday.

Burley Manor had a really homely and comforting feel. It was very welcoming and warm. It had some festive decorations around the hotel and this gave it a really Christmasy feel. It had an old fashioned feel about it which both myself and my wife really liked, but this didn't stop it having a modern outlook, coupled with good old fashioned politeness and charm. The evening meal in the restaurant was excellent.

We both felt that the bedrooms could do with up-dating. The bathroom, in particular, felt tired and past its best.

Lovely location and very nice room over looking deer paddock

Breakfast a shambles was told everyone came together but every table was full of left overs and dirty plates or occupied spoilt our stay