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Macdonald Burlington Hotel126 New Street, B2 4JQ Birmingham (Show map) Very good, Score from 209 reviews“When arriving at the hotel the young lady at reception was so friendly, informative and professional....The room was immaculate...the bed was the best so comfy. Will most definatly be staying again... :)”
Colin,
Stoke On Trent
With luxury bedrooms and an innovative restaurant, Macdonald Burlington Hotel has been home to prime ministers and celebrities. Fed by an underwater spring, the hotel is steps from New Street Station. The spacious, modern bedrooms at The Burlington have private bathrooms and large work desks. All rooms offer fresh spring water and tea and coffee facilities, and some have city views of Birmingham’s lively Bullring. The award-winning Berlioz Restaurant serves a modern British menu by candlelight, and offers traditional cooked breakfasts each morning. With ornate ceilings and book-lined walls, Berlioz Bar serves afternoon teas and fine wines. Just a 2 minute walk from Birmingham Cathedral, Burlington Hotel is a 5-minute walk from Birmingham Museum and Art Gallery. There is public parking adjacent to the hotel at the NCP parking lot, and Birmingham Hippodrome is a 10-minute walk away. Hotel Rooms: 115, Hotel Chain: Macdonald Hotels & Resorts.
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Total Hotel Score:8.5
Based on 209 reviews Guest reviews are written by our customers after their stay at Macdonald Burlington Hotel. |
Score breakdown
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Score filter |
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Colin
Young couple
stoke on trent,
United Kingdom
August 24, 2011
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When arriving at the hotel the young lady at reception was so friendly, informative and professional....The room was immaculate...the bed was the best so comfy. Will most definatly be staying again... :)
1 out of 1 people found this review helpful, did you?
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10 |
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Anonymous
Young couple
United Kingdom
January 30, 2012
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Location, welcoming staff, nothing too much trouble, helpful and informative staff, nice room. Asked for a room with a nice view, had a tiny window overlooking Tescos.
Did you find this review helpful?
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8.8 |
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Anonymous
Solo traveler
United Kingdom
January 27, 2012
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Great location, reception staff very polite and helpful. Lovely large rooms with good amenities and very clean. Breakfast service was slow.
Did you find this review helpful?
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7.5 |
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Anonymous
Solo traveler
United Kingdom
January 24, 2012
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Presentable, clean and warm
Did you find this review helpful?
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8 |
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Cathal
Mature couple
newry,
United Kingdom
January 24, 2012
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The hotel had a nice ambience, pleasant staff and I would certainly recommend it.
Did you find this review helpful?
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9.2 |
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Charlotte
Mature couple
Walsall,
United Kingdom
January 24, 2012
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The location was excellent for shopping, and not too far from the bars. The hotel looks tired and needs painting.
Did you find this review helpful?
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7.9 |
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Anonymous
Mature couple
Australia
January 24, 2012
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The staff were particularly helpful, courteous and friendly. The hotel is spotlessly clean and shines. It is a beautiful historic hotel. Our room was lovely. Very convenient location. We enjoyed having access to the bar late in the evening. I could not fault this hotel in any way, although I can not comment about the breakfast as we did not eat there.
Did you find this review helpful?
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10 |
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Niamh
Young couple
Shankill,
Ireland
January 16, 2012
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Great location. Arrived at hotel after very early flight, had been told before hand that if there was a room they would accomodate us and thankfully they were able to. Room was very comfortable.
Did you find this review helpful?
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9.2 |
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Ken
Mature couple
fakenham,
United Kingdom
December 28, 2011
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The staff were very friendly Bar prices were very high
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8.8 |
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Josephine
Young couple
Aylesbury,
United Kingdom
December 27, 2011
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Too close to the station and as the window wasn't soundproof could hear the station tanoy very early in the morning.
Did you find this review helpful?
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7.1 |
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Jayne
Mature couple
Tokyo,
Japan
December 27, 2011
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Very large room with modern bathroom. Lots of period features. Fantastic location for everything you want to see in Birmingham with staff always willing to help with directions, questions etc. a lovely stay.
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9.5 |
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Peter
Mature couple
Stoke-on-Trent,
United Kingdom
December 24, 2011
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Location in the very centre of Birmingham. Comfortable. Very helpful staff.
Did you find this review helpful?
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7.9 |
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Antoinette
Mature couple
Belper,
United Kingdom
December 20, 2011
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It is a beautiful hotel, perfectly situated. Our room was spacious, and everything else up to expectations. The bits of mould in the shower - from experience I know how tough it can be, but use Dettol Mould & Mildew Remover and it will remove the toughest of moulds.
Did you find this review helpful?
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9.2 |
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David
Young couple
Leicester,
United Kingdom
December 16, 2011
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Lovely warm and smart hotel
Did you find this review helpful?
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9.6 |
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Cheryl
Young couple
Oakamoor,
United Kingdom
December 14, 2011
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Friendly staff, great location The bed was too soft
Did you find this review helpful?
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8.3 |
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Sue
Solo traveler
Jersey,
Jersey
December 5, 2011
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I like that the hotel has kep it's old look but that it is kep well The only issue I have is that the rooms are very warm and you cannot open the windows!
Did you find this review helpful?
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8.8 |
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Linda
Mature couple
Birkenhead,
United Kingdom
December 4, 2011
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Friendly staff. Good location. Food in restaurant (Scottish steak house) excellent. Large bed. First room allocated not acceptable, as no large window and so very claustrophobic, even though large room. Service in Scottish steak house restaurant very pleasant, however, very slow. Breakfast very expensive, so we didn't have it, but would have liked to if it had been better value.
Did you find this review helpful?
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8.8 |
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Michael
Mature couple
gunnislake,
United Kingdom
December 1, 2011
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First room had to be vacated owing to repetative water hammer in pipes replacement rooms windows let in draught and noise. The hotel is tired
Did you find this review helpful?
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4.2 |
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Anonymous
Mature couple
United Kingdom
November 30, 2011
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Great location opposite New Street Station, friendly and welcoming, disabled friendly. Booked a deluxe room and were upgraded to a suite which was great! Our only dislike was that the service was slow in the dining room with dinner and again at breakfast service was very slow, we had to ask what had happened to our order.
Did you find this review helpful?
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9.2 |
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Anonymous
Solo traveler
Japan
November 30, 2011
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Staff were friendly Fire aram was off for a long time and didn't have any central heating. It was noisy and cold! Also no hot showers until 22:00. I expected to have at least internet working in the room ., but that was also not working. I was not satisfied with the service in general, thinking about the amount I had to pay!. The people at the repection could have at least apologized (about the central heating, noisiness, etc)in the morning when I was checking out, but they didn't do that either. For these reasons, I do not recommend this Hotel.
Did you find this review helpful?
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5 |
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Camelia
Family with young children
Maldon,
United Kingdom
November 27, 2011
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The character of slightly faded grandeur/opulence. Breakfast was great and overseen by a lovely old chap. Radiator a bit noisy!
Did you find this review helpful?
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8.8 |
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Paul
Young couple
Bristol,
United Kingdom
November 24, 2011
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We enjoyed the fact that the hotel felt like a real luxury but without being pretentious or over priced. The huge bed in our room was a real luxury.
Did you find this review helpful?
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10 |
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Julie
Mature couple
Hereford,
United Kingdom
November 24, 2011
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Right in the town centre, excellent for the Christmas German Market and the Bullring shopping. Only 5 minutes walk to the Town Hall for a great concert. Staff were very helpful and friendly. No hotel parking and local car parks were expensive - £32 for two nights.
Did you find this review helpful?
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8.3 |
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Tony
Mature couple
Liskeard. Cornwall,
United Kingdom
November 22, 2011
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I enjoyed touch of luxury at a special price. I was not let down in any way.
Did you find this review helpful?
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10 |
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Anonymous
Young couple
United Kingdom
November 22, 2011
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Bang in the city centre and a haven from the bustle of the city. A old fashioned hotel, sympathetically modernised, offering a relaxing high quality accomadation
Did you find this review helpful?
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10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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