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Best Western Burns Hotel
18-26 Barkston Gardens, Kensington and Chelsea, London, SW5 0EN – Show map – Subway access
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764 verified reviews
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Best Western Burns Hotel's staff speak: Filipino, Portuguese, Polish, Italian, Hungarian, Spanish, English, German
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Food & Drink
Restaurant, Bar, Breakfast in the room
Free! WiFi is available in all areas and is free of charge.
No parking available.
Room service, 24-hour front desk, Currency exchange, Luggage storage, Concierge service, Laundry, Dry cleaning, Meeting/banquet facilities, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Family rooms, Lift, Heating, Non-smoking throughout
Filipino, Portuguese, Polish, Italian, Hungarian, Spanish, English, German
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 2 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged GBP 10 per person per night for extra beds.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Best Western Burns Hotel accepts these cards and reserves the right to pre-authorise your card prior to arrival.
There is a limit of 5 rooms per reservation.
For reservations of 5 rooms or more please contact the hotel directly.
Based on 764 reviews
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The location was great - agree with Ann felt safe and secure. A feeling of being with nature with the view of the garden across the road and back garden from the dinning room and bar area.Very peaceful considering how close you are to a main road and within walking distance to all the facs you need for your stay.
Hotel is placed in good location, nearby some shops and restaurants, with easy access from the Earl's Court station. Good room, comfortable bed, clean and safe.
The windows were not fitting perfectly thus allowing some wind to enter into the room - that was not bad in summer but I guess the room could get colder during autumn/winter.
The staff at this hotel are superb and go all out to please. The location around the corner from the tube in an interesting section of Kensington was perfect. This is a good and economical hotel IF the weather is cool.
No air conditioning and our room must have approached 90 degrees. The staff gave us table-top fans but this just pushed the hot air around. Also, rooms are extremely small which would not be a deal breaker in cooler weather.
Easy location to Earls Court tube station. Clean and quiet
Free wifi but very poor connection from my room
The hotel is close to Earl's Court Station and easy to get to. It is situated a cross from a park and the are is very quiert.
Location (3 minutes walk from Earl's Court and from many restaurants and cafes, easily accessible from Heathrow). Wifi
Tiny room (415) warm and wet, just like a sauna Unacceptable bathroom (tiny with grey towels and awful smell) Bad Matress Dirty floor squeaking at each step
Best Western Burns Hotel is in an excellent location, just a couple of minutes walking distance from Earls Court Station. It is surrounded by good restaurants, shops and pubs. The hotel is clean and comfortable, with larger than average rooms and bathrooms for hotels in this price range. The staff were friendly and helpful. I would definitely stay here again.
No air condition very hot in rooms and no fans available. Wi if awful constantly turning off and had to resign in over and over.
Very close to rail and shops, good walk to gardens and other sights. Staff helpful
No meals available, no air conditioning which is unpleasant when London heats up in summer
Nice room. Continental Breakfast. Reception staff
Friendly staff, good location, quiet street.
Room too small, creaky floor.
Location-easy access to tube station and restaurants
Hot no air conditioning. With window open very noisy. Bed mattress uncomfortable
Close to Train
Small expensive room, had to pay for safety deposit box, no tea and coffee facilities in room
Everything. P.S. wifi in room not working at all.
The room itself was pretty with clasical fixtures and furniture.
No room at all for any of our luggage. For such a tiny room I have no idea why they had two bulky chairs, a desk and a wardrobe in there. It was also extremely stuffy and the walls are very thin so every time someone came home late during the night you could hear them loud and clear. Not a place to stay if you want a good night sleep.
Staff very nice and kind, the room I had was a bit bigger than the one I booked, very silent and clean. Small, but it was ok.
Wifi was very bad, low signal. The room was hot, without air conditioning.
This was the second separate stay at the hotel in a week and approx my sixth during the past 18 months which reflects my satisfaction level with this hotel in aspects - staff, comfort, facilities, location etc
As usual - no criticism applicable
I stayed at this hotel before joining a Topdeck tour and I loved it! When I arrived at the Burns I was absolutely exhausted - it had been a long day, but the reception staff were so friendly and helpful that it didn't take me long to relax. The rooms were beautiful and clean, and the bed was so extremely comfy I felt like I was in heaven. The proximity to Earls Court is a real positive - it is so easy to get into the city from here, and also from Heathrow Airport. I am a backpacker, so I can't afford to stay again - but if I could I would gladly! Thank you SO much!!
Not far from Earl's Court Many shops and pub nearby Very comfortable bed Nice choice at breakfast Available reception
The door from the bathroom couldn't be widely open (blocked by the bed) Opening the window for some air is not convenient
Short walk from the tube station and nice quiet street. Got upgraded to a family room which was nice.
No air conditioning - too hot to sleep. Even though we had a very large bedroom, the bathroom was tiny.
Good value, elegant decorations and clean. I wish I could stay at this hotel longer. Will come visit this hotel again for sure if I have chance to.
Unfortunately very low wi-fi signals reach my room and I was unable even get connected to the network.
Location was good. Quiet and good atmosphere. Staffs were pleasant.
Staff are friendly and helpful. Shops and public transport are around the corner.
No air conditioning. I had a room on the top floor and requested a fan. It did little to cool the room. Hair conditioner is not provided in the bathroom amenities. Continental breakfast is very basic. The lift is slow and sometimes unreliable - take the stairs instead.
Good location, near the piccadily line which takes you straight to Heathrow by tube.
The shower smelled very badly, like sewage!
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