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68 Regent Street, West End -Soho, Westminster, London, W1B 4DY, United Kingdom – Show map – Subway access
Excellent location – rated 9.8/10! (score from 759 reviews)
Rated by guests after their stay at Hotel Cafe Royal.
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759 verified reviews
They speak your language
Hotel Cafe Royal's staff speaks: Chinese, Vietnamese, Ukrainian, Turkish, Filipino, Thai, Swedish, Serbian, Slovenian, Slovak, Russian, Romanian, Portuguese, Polish, Norwegian, Dutch, Latvian, Korean, Japanese, Italian, Indonesian, Hebrew, French, Spanish, English, Greek, German, Danish, Catalan, Bulgarian, Arabic
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Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool, Entertainment Staff, Nightclub/DJ
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Snack Bar
WiFi is available in the hotel rooms and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs GBP 50 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Chinese, Vietnamese, Ukrainian, Turkish, Filipino, Thai, Swedish, Serbian, Slovenian, Slovak, Russian, Romanian, Portuguese, Polish, Norwegian, Dutch, Latvian, Korean, Japanese, Italian, Indonesian, Hebrew, French, Spanish, English, Greek, German, Danish, Catalan, Bulgarian, Arabic
2:00 PM - 12:00 AM
12:00 PM - 12:30 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge for extra beds.
All older children or adults are charged GBP 60 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 759 reviews
Value for money
Show reviews from:
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The professionalism, courtesy, knowledge and welcome by Staff. We were returning guests and the welcome etc was outstanding. We will be returning in December- can't wait.
Everything. The swimming pool and Spa are stunning.
Perfect location Very nice rooms Staff is amazing
Breakfast and in room dinning is bad.
I liked a lot the design, the furnitures and the bathrooms. the spa also has a great program for yoga and beauty staff
I think the service in the restaurant has to be improuved
Spa excellent. Room comfortable
Room not ready till after 3pm poor service in restaurant shown to restaurant then told breakfast finished shown cafe seated then told this is reserved not welcoming at all
room is spacious. free wifi. location is excellent.
sent pants to be dry cleaned one day before checking out. but being told it was not ready when check-out (11.30am). The hotel asked me to come back again in the evening to collect it. Spent an extra 40 pounds and 1 hour to be able to take my pants back. It seems they take it for granted that their time is more valuable than mine and I should pay for the transport by myself. really poor customer service!
The entrance of the hotel is impressive. The doormen always helpfull with an umbrella if needed.
I didnt like this hotel at all!! It is so dark inside that ir make me feel claustofobic. On the other hand, I booked it because of the swiming pool but we could only use it restrictly during the morning and one hour in the afternoon till 3.30 if going with children. And the water was really Cold. It is not a children friendly hotel. I would not come again to this hotel, it is far too expensive and the rooms and swiming pool facilitéis where a dissapointment.
Room soz3 and quality of fittings gym and pool
Room not ready at chechin time of 1400 hrs
Friendly and professional service
This was by far the best hotel experience we have enjoyed. The service was immaculate. Great experience.
All staff were extremely friendly and helpful. Room overlooked Piccadilly Circus, but secondary double glazing provided excellent soundproofing. King size bed extremely comfortable, room was very quiet and had efficient air conditioning. Many restaurants and bars locally with Shaftesbury Avenue (theater district) literally just round the corner. All in all a classy, top quality hotel, couldn't fault it.
Service at the arrival that you have to carry your luggage
Facility, One particular doorman, who is black.
The back room system, either out of date or non-existent.
18m swimming pool is great for laps Regent St was shut to traffic when I left so doorman walked some distance with my bags to get a taxi Window in room opened so I could get real air instead of relying on air conditioning Great bathroom with separate wet room
My room was advertised as having a Nespresso machine. When I was taken to the room it didn't have this nor did it even have a kettle. I had to ask 3 times before a kettle was brought to my room. Mansard room was very dark Light operation is very technical and lights are on motion sensors so go off easily TV is difficult to use Spa lift is very difficult to find Public areas especially lobby area on each bedroom floor is very classy but poorly lit and so quite creepy if no one else is around
Location, the big red London bus stop right in front of the hotel door ! Bed and linen is so comfortable. Wholefoods just behind the hotel Tube is just few minutes walk
Almost nothing !
Very nice and big rooms. Extremely quiet consider the location. Great staff. Helpful. For me this was a perfect location although a bit expensive. The slippers in the room are the best I ever had, I don´t often use them.
A bit dark in the hallways. For a hotel with high ambitions they should have more flowers on the empty tables around the hallways.
Great staff, spacious room, very comfortable surroundings, very clean & updated. Room had blackout shades & double paned windows. Lots to do when you step outside hotel.
This is minor, but the lighting was a bit low in certain areas.
We had a thoroughly enjoyable stay at this hotel. It is expensive but you get what you pay for with plenty of well trained and attentive staff, beautiful rooms and excellent facilities. We would definitely recommend the Cafe Royal.
Can't think of a thing!
Beautiful tasteful decor. Lovely spa. Fantastic marble bathrooms with marble bathtubs.
Staff were great. Bed very comfortable.
Lighting poor. Dark in daytime with only one window. Give them good notice if you want help leaving with your bags.
Even though room overlooked Piccadilly Circus there was no noise in my room. Rooms are excellent in terms of size and layout.
Not much really. The room entry is a bit hard to master but that was my fault for not paying attention.
This is our second time at Cafe Royal and we will go again and again. People are lovely, rooms are fabulous. Can't fault it.
Despite being on the 2nd floor, could hardly hear the traffic on Regent Street. Excellent bar manager (French guy called Tauer?) who jumpstarted the downstairs bar crew into action as they said they were closing at 12:30am (not what you'd expect). He arrived. Seconds later we had a drink on our hands. Fabulous pool, gym, sauna. Great mix between modern design and the ornate past of the hotel. Beautiful bathroom! Fantastic concierge/porter service. Overall, great staff.
As mentioned, the bar service failed once but the recovery was immediate.
Beautiful hotel with a successful marriage of architectural design from a bygone era and stylish new interiors. The staff were excellent, the room fabulous, location central and food delicious.
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