Cairn Hotel  

Very central, close to everything, rooms were a decent size and beds comfy..plenty of tv channels to browse! Had an issue with my room on check in,this was cleared up swiftly and my credit card was reimbursed within the hour!!

Had one little issue, I discovered a baby rat/mouse curled on my floor, not sure how he got in as I didnt open the window during my stay, anyhow my sister who was in the room next door removed him and he was released outside by staff member. .I wasnt too bothered as not afraid of mice,though a lot of people are!! And its not great for hygiene... The hotel manager assured us pest control were arriving the following morning....i was upgraded to big roomy family suite for my last night...this wouldnt put me off staying here again if I return to the city as its a decent hotel in a very good location!!!

Location

Mistake to book this hotel. It's not what it claimed - 3 star hotel? I've seen better hotels for the same rate. Does not deserve it's rating for sure. Was given a basement room and go through 5 doors before getting to room. No mini bar (not that I use it) for a 3 star hotel and room looks aged. Not to mention the male front counter staff was unfriendly and glum when checking in and could only manage with one or two phrases response. Disappointing indeed for a '3 star' hotel. Just one star at the most. Would not recommend.

Nice staff, even when the shifts changed. Pleasant and the food was excellent,

A wee bit cold during the night, everything else was great.

Stayed here as we were going to a show at the playhouse , it was only about a 5 min walk so it suited our purpose , it was a clean, basic hotel , price was excellant , and the staff were friendly and helpful , would recommend it for a overnight stay

Decent location fairly close to Edinburgh city centre and the Leith area. Despite its inner city location it was also in a quiet street with no outside noise which was also a bonus. The staff were friendly and helpful whilst also letting you get on with things without interfering. For my part I was attending a football match at Easter Road and the hotel was under a mile from the ground which was very convenient.The building is also picturesque and has a restaurant that would be equally convenient (although I didn't personally use this facility).

I was given a basement room and there was a bit of a smell of damp in it. The stairs were a bit of a nuisance too but it was an old building and a lift might therefore be impossible.

The location is fairly well placed,no traffic noise, staff are helpfull and easy access to your room 24/7.Breakfast times are well timed for late risers.Good room facilities make it very civilised and comfortable.

The hotel is an old building, some creaking from the floorboards, some of the internal decor could do with a freshen up and the mattress could do with replacing, We where disappointed that breakfast was not included in the price and this in turn incurred extra expense making it uncompetitve against other establishments in this category.

For low budget - very good central location i.e. Easy walking distance to bus station, Waverley and further afield Minimum fuss checking in Generous hospitality tray Beds comfortable and clean and ready early Staff accommodating

Low light level - basement room Many fire doors to negotiate along musty smelling carpeted corridors Rather perilous steps without warning signs directly behind a closed door Not good for heavy luggage carriers.

The location to city centre was very good and had easy travelling facilities with a close by bus stop. We enjoyed the free access to free view channels and found the bed comfortable. Breakfast staff were pleasant and helpful.

When first arriving, there was a mix up with payment and staff were unhelpful and almost rude about it. Additionally the shower room itself was extremely small with very little room to move. This made quick showers difficult and stressful when trying to get ready for going out. It was also awkward that we had to pay for breakfast separately as with the price we paid we expected to get breakfast included.

The staff were pleasant. The room was clean but a little in need of some tlc. The food was fine but the service could have been better. The Hotel in general needs a little attention. The bottom bannister is "wobbly" the carpeting on the stairs is in need of replacement. The lounge was comfortable and clean.

The room was small for two adults, the bathroom was in a good state.

The location was good, only a 15 minute walk from the city center.

The room was tragically overpriced. I paid 100 pounds for one night and was not happy with the state of the room at all. The beds were broken down and sunken in to the point that they were V-shaped. Could not sleep most of the night because they were so uncomfortable. The room was not very clean. There were long black hairs everywhere and floors needed a good scrubbing. All the furnishings were old and worn out. The carpet in the hall was threadbare. After paying that disgusting price, I still had to pay for breakfast as well. I know that all hotels rip people off during the festival, but this room would be a rip off at half that price. It was an absolute disgrace!

Good situation for theatre. Excellent breakfast (altough this was an 'extra cost') room basic and could possibly do with a little updating but worth 'special rate room offer' that we paid thank you

Shower room in the room could certainly be updated,decor and facilities were a bit old perhaps not the best standard. Pictures on the web page certainly seemed more updated than the room we had.

Clean room and bathroom. Helpful staff. Good location and price.

Got wake up call I had not requested. Noise from outside hotel in early morning - no double glazing.