Best Western Calcot Hotel  

Having just spent two nights at the Calcot Hotel, I felt the urge to write to you. My wife and I took advantage of an offer you supplied for two nights at a non-refundable reduced price. Past experience doing this caused me to expect a reduced quality stay as is often the case. Hotels have to make up the cost of an offer somehow, and its often by reducing whats available to guests. Imagine then my surprise and delight to experience one of the very best quality two days in an english hotel We have ever had! The rooms and beds were perfect, the food was excelent. And the friendly and helpfull service was second to none. We were even moved rapidly to another room with no fuss at all when we realised we could not sleep directly above a wedding party disco! I can assure you that on our next outing we will go first to a Best Western hotel, and if anywhere near Reading, it will be yours. Thank you and your staff for a pleasant and memorable stay. -- very best wishes from SEAN WILES

Room Servicing was perfect. Very good parking facilities, close to reading town centre. My stay was very pleasant. The room fitted my needs PERFECTLY. I stayed 22 days at the hotel. The value for your money is ok. It is a 3 star hotel and that's the standard you'll get. I didn't eat at the hotel so I can't tell how food quality is.

Staff (not all) are sometimes "bothered" by guests, they could try harder to make a good impression. The place could do with a renovation, but many hotels in UK need redoing. At night noisy due to banging doors/people walking stairs. Sound protection is poor in the room I stayed in. Party on Friday is definitely noisy until late night but this was pointed out to me on check in. Bathroom was VERY BAD, never the less being used to Swiss standard every bathroom I have seen in the UK is bad, but this one was very bad.

Location for my survey sites, excellent staff, clean and comfortable room. A liitle noisy on the road facing rooms.

I had evening meal in the hotel. It was very good but not what was indicated on the menu. I had slow braised sirlion steak in a red wine sauce. The meat when it arrived was not slow braised but grilled with the sauce poured over. It was stll enjoyable but not what I was expecting.

Clean and welcoming.

Old style keys. Could have pre- populated registration sheet from Internet booking details.

We have the passed the Hotel many times when visiting our Daughter in Reading, it is not very impressive on the outside. But when inside it is fine, greeted by very helpful and friendly staff. Room good size and clean, no road or celebration noise, as our room was at the back of Hotel. The night of our booking was changed without any problems.

Free-wifi, restaurant food was good. Good night sleep. Freindly staff.

Friendly, helpful staff, great breakfast!

Another guest mistakenly opened my room door with their key! The staff were extremely apologetic and helpful, and sent maintenance to check the locks, but it did spook me that it could happen in the first place.

You name it great

Stayed with a colleague for the christmas retro party. Had a good evening at the party - excellent food - don't know how you did it for all those numbers. Had a brilliant time. Staying was a fab idea too, reasonably priced and not chucked out too early either.

Didn't spend the £10 on breakfast thought that was a bit steep.

Food was nice, room was lovely. Staff at breakfast were nice and helpful. Hotel was clean and bright. Would use again.

Reception staff very curt and not at all welcoming. Bar staff, when you could actually find them, much the same.

The location just round the corner from family

The weekend noise due to xmas partys which got a bit out off hand

Nothing special - average hotel

Nothing, it is an average hotel.

Helpful staff.