I refused to stay in the first bedroom offered - dirty, old, hairs everywhere, matress nearly empty
I refused to stay in the second bedroom offered - single bed (I had booked a double) very small, not very clean, dark, very small window near the ceiling.
I accepted the third bedroom, a LOT better than the first two. Cleaner and a lot bigger, a propper bedroom). However, cold bedroom, blankets (very old and thin), I ended up using my own sleeping bag.
In the end, the quality of your stay will deppend a lot on the bedroom you will be given.
If I had not seen the first 2 bedrooms I would give it a 6.5 star rate.
Considering all I have seen and experienced, I think a 5 would be very generous.
Staff very helpful in sorting the issues raised.
Breakfast good but not brilliant.
Bathroom of my third bedroom.
Size of third bedroom.