Campanile Hotel Hull  

The staff we saw were excellent, but we didn't take advantage of either the bar or restaurant, so only limited contact. We were unfortunate enough to be at the hotel when the fire alarm went berserk between 2 & 3 am - these things happen! Next day, when the housekeeping lady came, we just wanted toilet paper, and to be left alone, no point making the beds as we'd in them a lot of the day - she just got us some toilet roll and went away, for which we blessed her!

We so wished the car park entrance was more obvious, and/or more emphasised in the instructions about the hotel, bearing in mind that the visitor is most often a stranger in a strange city.

The hot shower is Excellent Tonnes and tonnes of lovely hot shower water coming from a most wonderful shower head and bathroom sink tap ! Booking. Com is probably the Very Best in hotel reservations - I fully recommend it for no deposit, no penalty if you cancel before 6pm, clear , easy to use service !

Service was poor - attitude.but I forgive her. At least , she did make a good effort and got me a new bedsheet finally. Well done to her still for this.

Continental breakfast .

Cracked wash hand basin in the bathroom.

The full English breakfast was excellent

We thought that the hotel was in need of refurbishment. It is very old fashioned and furniture and furnishings are worn, the bedding was stained though clean. The washbasin was cracked and at best unhygienic, at worst potentially dangerous. The bathroom tiles were dirty with mould growing on them.

They offer a good price in their rooms, so my husband and I were a bit suspected of the quality of service but we were surprised as our staying were excellent!!! The Hotel is excellent! The staff was very friendly and received us with a warm welcoming smile. The room and all areas in the hotel was very clean. Our room was quite and nice.The breakfast was delicious, they offer a great selection of fruits, cereal, yogurt, and english breakfast if you want. I strongly recommend Campanile Hotel Hull for all ocasions: businnes, travelling, holiday, etc...

Within walking distance of city centre.

Disabled room still had a bath without hand rails would be better to have walk in shower. No decaf coffee available.

Location being on a junction, heard everything outside - ALL NIGHT. Everyones fire alarm went off in all the rooms at about 11.30. Yobs seem to congregate round the carpark as there appeared to be an "open bar". I will go to hull again, but will give this palce a wide berth.

Excellent value for money, good central location, comfortable accommodation

Very friendly staff very efficient room clean and comfortable, will stay again.

Very clean bathroom with very efficient shower and plenty of hot water ease and proximity of parking proximity to city centre

Plastic drinking glasses coffee sachets of an unrecognised brand

Charming, jolly lady on duty over New Year --dealing on her own with vandalism to a fire alarm [It rang 9 times between 2.20 and 8.15 ]. Very surprised "til we learnt in the morning that the girl had been on her own that there was no attempt to reassure theclients during the night when this was going on that there was no cause for alarm. Correct proceedure in the event of a real fire must be sorted out if a hotel is to comply with existing safety requirements.. Our second night was peaceful , but cold.

See above

For our purpose, fitted the bill very well.

The room was a little cold and the downies could have been a bit bigger!