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Cannards Grave, Shepton Mallet, BA4 4LY, United Kingdom – Show map
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17 properties in Shepton Mallet
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80 verified reviews
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Cannards Well's staff speak: English
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Food & Drink
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Non-smoking rooms, Heating
14:00 - 20:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 8 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
Hover over the cards for more info.
Based on 80 reviews
Value for money
Show reviews from:
This unique 15th-century inn is less than a mile from the centre of Shepton Mallet. It offers an extensive menu and cosy log fires just 15 minutes’ drive from Glastonbury.
Score from 161 reviews Good
Surrounded by views of the scenic Mendip Hills, The Highwayman Inn is situated in picturesque Shepton Mallet. It offers 14 refurbished en suite rooms, and free public on-site parking.
Score from 198 reviews Good
Featuring river views and an on-site equestrian centre, Brookover Farm is located in the Somerset countryside.
Score from 8 reviews Fabulous
Centrally situated in the quaint town of Castle Cary, The George Hotel is a friendly, family-run 15th-century building, providing an ideal base from which to explore South Somerset.
Score from 77 reviews Good
Food is great. Friendly helpful staff.
Cold in restaurant & bar. Bathroom needs refurb
Friendly staff & bar, very wide hours of serving food, excellent breakfast, good price.
Too much pepper on my steak, noisy road (but no problem with window closed)
...just a solid stop over
Great generous full English breakfasts. We had Suite C and although it was above the main road, the traffic noise didn't disturb us as much as we thought. Suite nice and big, two lovely sofas, a writing table with chair, good double bed AND an extra bed too with mattress underneath...theoretically could sleep six!! Fab value for money. Good location for Wells, Glastonbury, Shepton M, and driving through to or from London too. Our room nice and warm, TV with PIN number for some movies (Love Actually!) that we were given when we asked. On-site car parking, free.
Internet not always working upstairs, but not a huge problem. A little cold sometimes in dining area / bar. Can't find any "real" faults with this place, it's great!
Staff, Room, Food were all excellent.
Some folks may not like the fact that the Wi Fi didn't seem to reach the top floor where my room was. May have been my devices but Wi Fi was good in the bar, so no big deal
The rooms were spacious, huge towels and a bath too! Every meal was superb and the friendly helpful staff led by Jim added to our fabulous stay. They went above & beyond to help us out and make our stay such a wonderful experience. thank you.
Nothing not to like
Staff very friendly and welcoming.
Overall state of decor and carpets made it feel dirty, inconsiderate music playing at 6am, the music travels through floors.
The staff were very helpful and polite, couldn't do enough for us. The food was excellent. Location was spot on for our needs.
The room was small, the heater didn't work. The shower was far too small. The bed was uncomfortable. Definitely not worth £60 per night.
good food and friendly atmosphere. All staff very helpful.
Made to feel welcome
Nothing. We didn't even 42nd up staying the night.
Everything. Room was mouldy and damp in several places. Black dark wet mould. Very dirty. Damp sell.
Canard wells changed booking to Pecking Mill. Host was excellent. Breakfast was very good. Overall it was good
Towel radiator didn't work. Bedside lamps didn't work. Bedside radio clock alarm didn't work.Electrics had been disconnect but left bare. Not enough towels for two people.
it was a brilliant, peaceful weekend and the owner/s and staff were lovely and cheerful . Great breakfast. lovely bar. beautiful surrounding area
Breakfast was good and friendly staff. Good size room and WiFi reception was good.
Hotel in bad need of updating - stained carpeting, mould in bathroom, generally cluttered - junk stored in entrance way, reception desk located in bar - doesn't create good impression on arrival. Given competition from Highwayman Inn next door, they really need to pick it up.
Breakfast was really good
Couldn't access Wi-Fi with the access code provided in the room, but as I was only staying one night I did not query.
Friendliness of staff. Breakfast very tasty & plenty of it & unlimited tea & coffee. Big tv with sky in room. Room clean.
Booking.com gave us twin room instead of double - but owner changed beds around to make our stay more comfortable. Room décor a bit basic. A bit noisy with traffic early morning as had window open.
The food was good and well cooked. Plenty of it I have got no any complaints about the food. Staff very friendly.
Had to go and get ear plugs to sleep at night, as it was right next to a main road with traffic passing all though the night. All looking a bit tired.I like a bath but had to have a shower, as there were hairs floating in the water when bath filled up, Not mine!!
Could not get onto internet and shower did not work.
Evening meal very good and good value for money.
Bad odour in the bathroom possibly due to mould, but was told it was septic tank problem, also bathroom was not in good decorative order.Fire door outside of room made constant loud creaking upon closing. Breakfast preparation was shambolic,no cups and breakfast station was dirty.Carpet in room looked shabby and was stained, drawer door was hanging off and traffic noise was a problem.We were booked for 2 nights but decided to leave after 1, asked for our money back for the one night and explained why we were leaving. We were given a refund and told if we were coming back he would give us a free night! Trust me we won't be returning!
The owner Jim and his staff went the extra mile to make sure our stay was enjoyable. It is these personal touches that steers me away from corporate hotel chains to places like this. If I am ever in the area again I would definitely book here. Cheers to Jim!
My own fault that I didn't rent a car _ it is rather remote!
People shouting down the corridors all night. Music being played throughout the night. Dirty and extremely old decor. Shower blind I think was from 1983. To top it off was an owner that clearly did not have a clue. My work colleague was new to Somerset being from America. He wanted to have a small try of 2 local beers to see what he would prefer to buy. The waitress obliged but the owner was just plain obnoxious stating "you come down here and sniff and try my beer. £2.50 a pint and you come here and want to stick your nose in it and sample" pathetic and rude . Try the highwaymen pub and hotel next door - lovely staff and clean. Avoid castle dracula at all costs!
Due to error with booking.com .unfortunately when we made our booking we was contacted afterwards to say they had no vacancies. Jim at cannards kindly went out of his way to arrange alternate accommadation. We had breakfast and evening meal there which was nice.
Very good staff at breakfast
Water came through my ceiling in two different areas. My stay was queried even though my booking form clearly stated I was booked in until Friday
Cannot rate the quality [& quantity !] of food too highly, as with the kindness & friendliness of the staff. THIS is how a good Hotel/Pub SHOULD be run ! Highly recommended !!
Shower controls v.difficult but understand this will be rectified shortly.
Very good value, because of breakfast and facilities in rooms (tea, coffee etc) The breakfast was very good. Rooms were clean and roomy for single rooms. For a weekend stay is very good.
The entrance hall was very off-putting as needs a new carpet or maybe tiled. The property seems to be in need of up dating a bit more. Service at breakfast was a bit slow as think there wasn't enough staff when a large group came in. If this hadn't been the case, it would have been fine.
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