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The CapitalBasil Street, Knightsbridge, South Kensington, London, SW3 1AT (Show map)
Very good,
Score from 34 reviews
In London's fashionable Knightsbridge, this elegant townhouse is an award-winning 5-star hotel offering luxurious air-conditioned rooms and a top gourmet restaurant. It is around 5 minutes’ walk from Harrods, Harvey Nichols, Sloane Street and Hyde Park. The West End is 2 miles from the hotel, and is easily accessible on the Underground. All of the beautiful, elegant rooms are individually designed and traditionally decorated with original art and antique furniture. All suites and double rooms have handmade super-king-size beds from Savoir with hand-stitched mattresses and the finest Egyptian cotton bed linen. Beside each bed, there is a console controlling the lighting, the radio and the interactive TV system with satellite channels. The marble bathrooms have large baths, powerful showers and luxurious bathrobes and toiletries. As well as the award-winning restaurant and superb bar, the hotel offers traditional English afternoon teas with homemade pastries, scones and jams. Hotel Rooms: 49, Hotel Chain: Small Luxury Hotels of the World. Most recent booking for this hotel was yesterday at 09:43 from France.
GeneralRestaurant, Bar, 24-Hour Front Desk, Newspapers, Elevator, Safe, Baggage Storage, All Spaces Non-Smoking (Public and Private), Air Conditioning ServicesRoom Service, Meeting/Banquet Facilities, Business Center, Babysitting/Child Services, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Currency Exchange, Shoe Shine, Car Rental, Fax/Photocopying, Concierge Service
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Total Hotel Score:8.5
Based on 34 reviews Guest reviews are written by our customers after their stay at The Capital. |
Score breakdown
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Score filter |
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Michael
Mature couple
essex junction,
United States of America
April 24, 2012
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The hotel is lovely, but what really made it stand out was the service. What ever we needed, they attended to within fewer than 5 minutes. A bedside lamp light bulb, an iron and ironing board, a pillow .. what ever it was. The concierge got us excellent tickets to two popular musicals. The entire staff knew our names, anticipated our need for taxis to the theatre and made all the arrangements for us. The location is perfect for shopping and the underground.
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10 |
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Mary
Solo traveler
vero beach,
United States of America
April 5, 2012
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The staff was very friendly and helpful....Always remembered my name and reconized the members of my family whenever they arrived. I did not study my invoice until I arrived in Florida.....There was a 17.50 charge for wine from the Mini bar.....I Never took as much as a peanut from the mini bar....Did not want to call and add an overseas charge....so I let it go.....
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10 |
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Saleh
Solo traveler
riyadh,
Saudi Arabia
March 24, 2012
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the location was very good , 5 min walk to every thing nice staff very tiny rooms, you have to order an iron then they will take it back. wooden floors that produses noise when you walk old bilding if you want location this is the place.
1 out of 1 people found this review helpful, did you?
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7 |
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Meng
Solo traveler
York,
United Kingdom
March 19, 2012
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Location location location!!! I did nothing but shopping at Harrods and Harvey Nicks during my 2 days in London...(and I bought lunch and dinner from Harrods food hall and eat in my hotel room, while it's still hot) Small room minimal facilities. They printed the optional 5% service fee directly on my bill...I Was just too embarrassed to ask her to take it off.
1 out of 1 people found this review helpful, did you?
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7.1 |
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Yamana
Solo traveler
HYOGO preference,Takarazuka City,
Japan
March 12, 2012
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Location is very nice.Hotel is beautiful and classical. The room is small.
0 out of 1 people found this review helpful, did you?
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8.3 |
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Barrie
Solo traveler
Fareham,
United Kingdom
March 9, 2012
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Friendly professional attentive staff. Dark room. Small TV poorly located.
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7.9 |
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Kostas
Mature couple
Athens,
Greece
February 17, 2012
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Great !
0 out of 1 people found this review helpful, did you?
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10 |
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Deborah
Family with older children
manama,
Bahrain
January 26, 2012
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Comfort, and very helpful and friendly staff, superb location.
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10 |
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Galina
Solo traveler
Moscow,
Russia
December 11, 2011
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Location, location, location. Perfect for those who love shopping. You almost live in Harrods!!! :) Hyde Park, Victoria and Albert Museum and nice restaurants such as Sale y Pepe (Italian) are all within few minutes walk.
1 out of 1 people found this review helpful, did you?
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8.8 |
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Ahmed
Solo traveler
Abudhabi,
United Arab Emirates
November 14, 2011
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Nothing Everything unfortunately
1 out of 2 people found this review helpful, did you?
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4.2 |
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Digdem
Solo traveler
ISTANBUL,
Turkey
October 7, 2011
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Location only. Stayed in the executive single room. Very small with old decoration. Housekeeping noise made it impossible to sleep every morning even i warned them each time. So the main purpose of my holiday is totally spoiled.
0 out of 1 people found this review helpful, did you?
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7.1 |
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Sarah
Young couple
Coventry,
United Kingdom
September 15, 2011
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This is a quiet, discreet hotel in a fabulous location. The staff are excellent and very helpful. The rooms feel a little cramped (too much furniture in a small space perhaps?)
1 out of 1 people found this review helpful, did you?
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8.8 |
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Peter
Mature couple
New Plymouth,
New Zealand
August 28, 2011
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The location was excellent for my requirement, which was the main priority for me and whilst in the heart of Knightsbridge, no problems with noise at all during our 4 night stay. Staff are courteous and mostly efficient. No tea/coffee making facility in the room and no mineral water provided in the room. Disappointing for a "luxury" hotel. After we asked for water an ice bucket of mineral water bottles was placed by the main entrance daily. One usable electrical socket in our Executive double room, which was barely close enough to the mirror on the wardrobe door for my partner to use the hairdryer. There was no socket near the dressing table/desk. The hotel is part of the Small Luxury Hotels chain but having to squeeze sideways between a chair and the bed to get into bed is a bit too small. I spend a lot of time in 5* hotels worldwide and this room did not meet the standard of luxury in my opinion.
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6.5 |
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Nasser
Mature couple
Manama,
Bahrain
July 31, 2011
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We were dissapointed with the old bathrooms and toilets which had seperate cold and hot water fauccits which was difficult to use and impractical . also the location of the toilet seats next to the walls made it difficult to use the toilets . The shower was old and in need of renovation . Being a member of Small Luxury hotels of the world , we expected the hotel to have better bathroom facilities . We reduced our stay to one night instead of four and moved to another hotel which costed more .
0 out of 1 people found this review helpful, did you?
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4.6 |
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Richard
Mature couple
INDIANAPOLIS,
United States of America
July 25, 2011
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My wife and I chose the Capital Hotel for this four night stay because we had stayed there on a previous visit. Centrally located. Close to Harrods for shopping . Pleasant staff. Very comfortable accommodations. convenient dining facility with excellent menu.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Galina
Solo traveler
Moscow,
Russia
April 19, 2012
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отличное месторасположение, очень внимательный и дружелюбный персонал, вкусный завтрак. маленький номер
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10 |
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Claes-göran
Young couple
Borås,
Sweden
December 2, 2011
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Kanonläge, engelskt hög klass. Litet lyxhotell.
1 out of 1 people found this review helpful, did you?
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10 |
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Tatiana
Solo traveler
Moscow,
Russia
September 14, 2011
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Очень милый, уютный отель. Чисто и, несмотря на то,что отель старый, нет отвратительных запахов. Очень приветливый, дружелюбный персонал. Прекрасное, удобное расположение для тех, кто приехал походить по магазинам. Шумно. Утром слышно все, что происходит за дверью и окнами. Раздельные краны для горячей и холодной воды.
0 out of 1 people found this review helpful, did you?
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8.8 |
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Harry
Family with older children
Purmerend,
Netherlands
August 8, 2011
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Wat mij tegenviel waren de kranen, warm en koud water gescheiden, beetje achterhaald voor een Hotel als the Capital.
0 out of 1 people found this review helpful, did you?
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7.5 |
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Anonymous
Young couple
Belgium
November 2, 2011
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High quality and friendly staff - very good restaurant - very good breakfast - location is perfect for shopping
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10 |
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Anonymous
Solo traveler
France
December 15, 2011
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Charme british qualité de la literie service situation
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8.3 |
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Anonymous
Solo traveler
Belgium
March 22, 2011
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good location, good restaurant and bar, nice style rooms are small and very old fashioned
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7.9 |
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Anonymous
Mature couple
France
December 15, 2011
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Aucune chaine tv en francais. Pas de lecteur de cd ni de dvd.
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9.2 |
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Anonymous
Family with older children
Belgium
December 19, 2011
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De locatie is perfect voor de fantastische shop-gelegenheden die London te bieden heeft. Ook de afternoon tea is geweldig!
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10 |
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Anonymous
Family with young children
Netherlands
January 4, 2012
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Location is extremely nice. 30 second on foot to Harrods. Staffs are very friendly. Room size would be common in Europe. You can enjoy afternoon tea in the room. There is not a tea/coffee server in the room. Shower head is fixed on the wall (In case which takes a bath with a baby is inconvenient).
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9.2 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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