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Wick Lane, Wick Ferry, Christchurch, BH23 1HU – Show map
Excellent location — rated 9.5/10! (score from 66 reviews)
Rated by guests after their stay at Captains Club Hotel Apartments and Spa.
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66 verified reviews
We speak your language
Captains Club Hotel Apartments and Spa's staff speak: Polish, Italian, French, English
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Tennis court, Golf course (within 3 km), Horse riding, Sauna, Spa and wellness centre, Massage
Food & Drink
Restaurant, Bar, Breakfast in the room, Special diet menus (on request)
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is possible on site (reservation is not needed).
Room service, 24-hour front desk, Express check-in/check-out, Tour desk, Luggage storage, Concierge service, Babysitting/child services, Laundry, Dry cleaning, Shoeshine, Meeting/banquet facilities, Fax/photocopying, Barber/beauty shop, VIP room facilities, Bridal suite
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Allergy-free room, Non-smoking throughout, Air conditioning, Designated smoking area
Polish, Italian, French, English
From 15:00 hours
07:00 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 4 years stay free of charge when using existing beds.
All children under 2 years are charged GBP 10 per person per night for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
Captains Club Hotel Apartments and Spa accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 66 reviews
Value for money
Show reviews from:
The tranquil setting
The Captains Club could be used as a case study on how to run a hotel. They got everything right. Our apartment was spacious, well equiped, very clean with beautiful views.The food was amazing, the bar well run with great cocktails. We were made to feel so welcome and so was our dog. Everyone worked as a team, the service was faultless, and they all seemed to enjoy their jobs.We stayed half board and had a fantastic meal each night. The spa was good too.
Having to leave. We even stayed an extra night. I like to visit new places but this one will take some beating we will defiantly be visiting again.
Location is extraordinary
It is a bit on the expensieve side
Room had a great view
Spa was small. Dining area was very loud, issues with lighting. Lots of moving of lamps around and house lights off and on.
excellent location by river and all its activities. room overlooked river.food very good . service first class.
Some noise outside at midnight one night ; menu unchanged during week .
Location Yacht View from room
Poor service in bar and restaurant
Location, large room, very clean and modern, nice bath products, comfortable beds, nice river view, good breakfast
Unfriendly staff with the odd exception, took more notice of regular diners than people paying around £1000 as residents, overpriced, no facilities other than the spa with treatments you paid for, during the day car parking issues
Informality Friendly but efficient staff Good food with a view to match Busy hotel popular with locals so it has a lot of life going on
Can be difficult to find a parking space but there is a pay and display car park very close by.
would have liked more fine dining choices but food was excellent overall.
Great location, large rooms over looking the river. Very clean and comfortable hotel.
The room was first class with a wonderful view. The food in the restaurant was exceptional and our Polish waitress was friendly and efficient.
Some more shower/shampoo would have been appreciated (one of each was not really enough for two people)
We were at a private function and decided to stay the night, great room,good staff, we had a realy nice stay, glass of wine in our bedroom overlooking the river in the evening, just great.
Fabulous Comfortable beds Wonderful pool Great location Lovely river terrace Buzzy atmosphere Beautiful bathroom
They only gave me part of my 'whole lobster'. I guess the rest ended up in the other lobster dish on the menu. They tried to charge me £4 for some drinking water. Just tell me if the tap water in the room is drinking quality.
All the staff were welcoming, helpful, kind and friendly, which made the atmosphere very relaxing. The rest was exactly as described. It was a perfect relaxing break. Thank you all.
The amazing staff who were so friendly and welcoming as well as the best fillet steaks in the world!
No concerns whatsoever
Excellent Hotel, Friendly Welcoming Staff, Stunning Location, Food was Excellent, I thoroughly enjoyed it. Recommend it to anyone. Definitley stay again is a must. as well as everything want to mention Booking.com for arranging Thankyou
Not special enough to justify the cost.
View, location, service, food
The friendly staff who were very polite and helpful
The noise in the bar we couldn't hear the piano
The food and Drink
Poor wifi, too busy around the bar area and pool too small
From the moment we arrived we loved the friendly attitude of the staff, our room was perfect with a lovely view of the river. All the meals were very nice
riverside setting very good service good and professional breakfast very good
Food was very poor at dinner Friday poor value for money wine choice pretty uninspiring and limited
Staff were really friendly and helpful. Spa was quiet and pool lovely.
Staff, food, spa and atmosphere was great and made for an excellent long weekend.
Hotel was obviously very popular with local customers and hotel needs to be aware this could impact on the service and goodwill to its residents.
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