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5-9 Norfolk Square, Paddington, Westminster, London, W2 1RU, United Kingdom – Show map – Subway access
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Cardiff Hotel's staff speaks: English
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WiFi is available in all areas and is free of charge.
No parking available.
24-Hour Front Desk, Baggage Storage
Safe, Non-smoking Rooms, Family Rooms, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
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Based on 1458 reviews
Value for money
Show reviews from:
Paddington Tube Station is just 325 ft from this elegant Victorian townhouse hotel. Located on a quiet garden square, Ashley London is also just a 5-minute walk from leafy Hyde Park.
Score from 1163 reviews Review score
Less than a 5 minute walk from London Paddington Station and Hyde Park, this boutique hotel offers elegant rooms with free internet and satellite TV.
Score from 2096 reviews Good
Less than a 1-minute walk from Paddington Station, The Royal Norfolk Hotel offers a free luggage storage service and rooms with private bathrooms and Freeview cable TV.
Score from 2224 reviews Review score
This hotel features traditional Malaysian hospitality in the heart of London's bustling Bayswater area, less than half a mile from Hyde Park and Bayswater and Queensway London Underground (subway)...
Score from 1351 reviews Good
Friendly staff at reception and in breakfast café. Comfortable single room. Luggage storage room after check-out. Good breakfast. Great location, close to train station, restaurants and coin laundry.
Staff didn't offer to assist with my two suitcases up 3 flights of stairs.
The room was excellent - seemed newly refurbished. Tastefully decorated. Excellent use of small space Breakfast range - excellent
The stairs (80 steps from reception to my room). Manageable but might have been a shock to someone who found stairs tricky. The staff were efficient but if only they could have smiled and responded to greetings it would have give then place a sense of warmth
The bed was small considering it was a double room
Clean and comfortable
I've stayed in four of the Norfolk Square hotels now and the Cardiff is now my favorite. Can't beat the location for proximity to Paddington Station, the staff are friendly and helpful, the rooms are clean, the beds are comfortable, the linens are high quality, the breakfast is tasty and best of all the bathroom is a decent size for the area. While many of the Norfolk Square hotels require you shower over the toilet, this one actually has a glass shower cubicle. All Norfolk Square hotel rooms are tiny and this one is no exception, but the space is cleverly used. I asked for a room on a lower floor so we only had to carry our bags up one floor.
The close proximity to Paddington Train and tube station, and excellent bus services too within a short walking distance, great for pensioners with national bus passes. The hotel reception staff were friendly, the room was clean and the bed comfortable. Included breakfast (cooked or continental) was an added bonus at a reasonable price..
Some traffic noise as we were in a front room.
Thanks team for the great service and hospitality
clean bright rooms, great breakfast, shower good
wifi very patchy, single room very small - no chair, no place for suit case except under bed. larger rooms much more spacious.
This location is a perfect connection point to get wherever - simply buy a one day bus pass and enjoy the city at its full. The locker room (literary, a tiny basement storage near kitchen) is free - comfy to leave your luggage till 9-11 pm, if you have an early flight after
Poor wifi in a small single room on the ground floor
Location was brilliant as were the staff and cleanliness of the room.
Very disappointed wit the size of the room. It was like storage room converted into a bed room... Room 24 is not suitable for 2 people and the be certainly wasn't for 2 people 1 been over 6ft...
Very good location no metter You prefer to walk or to use public transport. Bus and underground really just 2 minutes away
I expected a little bit more as it is presented as 3 stars hotel. No glass in bathroom, just one medium size towel (and nothing on the floor of the bathroom to absorb the water), no chair in the room
Clean rooms, breakfast, location
Noisy area, the guy at reception was sort of unfriendly
location to paddington railway station and the tube the young lady in reception could do enough for us during our stay
being on the top floor 4 levels up with no lift needed oxygen after the 2 2 floor the young gentleman in reception wife said goodbye and thanks he couldn't be bothered to look up at her never mind thanks for staying
- The location is just opposite Paddington station, with tons of restaurants open until midnight. - After I stayed the first night in a tiny single room, I received a free upgrade to a double room which was good. I stayed there 5 nights. - Had a great tea set in my room - WIFI was excellent - The staff was helpful and very kind.
- the single room I stayed in the first night was tiny. - both in the single and double rooms there was no closet.
Great location, not noisy.
no elevator but staff in most of the time able to help
Good location, lovely helpful staff. excellent breakfast and plenty of it with staff replenishing often. Comfortable room even though on the small side but ok for a two night stay. Would stay here again without hesitation.
Only downside to this Hotel is there is no lift, when we stay again will request ground floor room as my elderly mother found the 3rd floor room and all the stairs a bit hard.
Good location. good breakfast.
Internet too slow, sometimes so slow it was impossible to use. Rooms are very tiny.
Reasonable size room and good free breakfast. Recently modernised. Very good value at £42 single ensuite with breakfast.
Stairs and view from breakfast room (latter could be shielded with lace curtain or similar).
Clean room. Not bad breakfast. Helpful staff.
Very small room.
Situation, rapport qualité/prix (early booking)
Etroitesse de la salle de bains, aération de la chambre + huisseries très anciennes = condensation ++
My room is very-very small and clean and enought quatly. Breakfast was good. Roor
High and no elevator !!!
- guter Ausgangspunkt für Excursionen und Spaziergänge im Hyde Park - Bett gut, Zimmer insgesamt nett. Bad in meinem Zimmer war sanierungsbedürftig. In anderen Zimmern sehr schön und neu. Es scheint, dass die Badezimmer nach und nach saniert werden. Das Empfangspersonal ist freundlich.
Morgens ab 8.00 Uhr starker Geruch von gebratenem Speck im Zimmer (4.Etage). Liess sich durch das Vorlegen eines Handtuches an der Zimmertür etwas mindern. Mit schwerem Gepäck und den sehr engen Treppen wird man leider beim Hoch- und Heruntertragen alleine gelassen.
- Location. - Comfort bed. - Good and simple breakfast.
4 floors and no Lifts!
VERY GOOD LOCATION.FRIENDLY STAFF.SAFE ,QUIET AND CLEAN
Good location to Paddington station and tubes. Nice location for walking down to Hyde Park and Kensington. Friendly atmosphere. prompt check in and an area to leave bagging after check out. Breakfast was lovely, nice selection to choose from. Would be Happy to stay there again.
Rubbish shower which was like a trickle of water which took ages to warm up. Bottom of beds had a dirty mark around them caused by cleaning and foot traffic. The hotel room was very clean but the tide mark wasn't nice around the base of bed.
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