Cardiff Hotel  

The location , as we came up from Plymouth into Paddington Station. The Hotel was across the road and a hundred yards further on. We were out every day touring or seeing shows, bus travel was great as we were above ground, so could take in the views . Furthest we travelled was to the Arsenal. Two buses but no problems.

The only downside was we could not find the remote for the t v so the handyman came , lifted up the bed and asked me if I could see it, which I could so I retrived it .But under the bed had not been vacuumed for some considerable time . If the remote had been checked before the guests arrived under the bed would not of been seen !!!! I did point this out to the handyman.

The hotel receptionists were very friendly and helpfull. The localization was excelent.

The room was quite dirty.

The location was perfect, it took me 3 minutes to reach subway station and 5 minutes to reach to railway sitation which has a direct access to airport.

The internet connection could became weak.Also, there is no elevator, which does not consist any problem for me, but it could be a problem for those who did not like or could not make it through the higher levels.

The beds were very comfortable and the breakfast excellent. The location is perfect for getting round london, either by bus (No 23 to Trafalgar square) or tube, and taxis are everywhere in that area. It's just a five minute walk to Hyde Park/Kensington gardens and there are lots of shops,pubs and retaurants all around Paddington.

The room we had could have done with some shelves (there is not room for a wardrobe) to put on t shirts, underwear etc but, that said we were satisfied with the rooms cleanliness. Well done.

the room was a box room very cramped for space. the decoration was of a substandard quality and the bedding rather dated. The so called famous breakfast was lacking in quality and substance.The whole experience was one we will not want to repeat

The staff were delightful and helpful. The rooms were clean and well serviced each day. The breakfast was good value.

Having to climb 3 floors with heavy luggage. We are an older couple. We were given help on arrival. Hallway carpets threadbare in places. Bathroom very small. Would have liked to have a face cloth supplied with the bathroom towels.

Extremely friendly staff. On the night we arrived, our "neighbors" we're completely drunk (4 old ladies...) and doing lots of noise, but the staff promptly helped us. Breakfast is not bad. And location, location, location..

Beds are old and rooms are not very comfortable, very hot too (though they gave us a small fan). Our room had a nice view for another wall. Bathroom is very small.

Clean and tidy, friendly staff

Dated, needs modernising,not enough tea bags or milk in rooms.Noisy .

The location is very convenient to Paddington Station and from there you can access all of London.

I would have liked a little variety in the breakfast. The "full English breakfast" was only fair to begin with and after 4 or 5 days of it I would have really appreciated a little more choice.

convenient location. frienly & helpful staff.

Simple accomodation ok for a couple of nights.Nice quiet location ( we had a front bedroom overlooking Norfolk Square gardens. Breakfast adequate. Very handy for people travelling in to Paddington station..

Water only lukewarm on 2nd morning.Room small but ok for couple of nights.

Very clean; excellent breakfast; staff friendly

Lack of shelving to place toilet articles in ensuite and lack of non-slip shower mat .

staff and location.

it didn`t look like in the pictures when we booked the room.and small.