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Greyfriars Rd, Cardiff, CF10 3AL, The United Kingdom – Show map
Excellent location — rated 9.1/10! (score from 974 reviews)
Rated by guests after their stay at Park Plaza Cardiff.
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78 properties in Cardiff
Including hotels, apartments, villas and more.
975 verified reviews
They speak your language!
Park Plaza Cardiff's staff speak: French, English
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Fitness centre, Spa and wellness centre, Massage, Hot tub, Indoor pool (all year)
Food & Drink
Restaurant, Bar, Special diet menus (on request)
WiFi is available in all areas and is free of charge.
Public parking is possible at a location nearby (reservation is not possible) and charges are applicable.
Room service, 24-hour front desk, Express check-in/check-out, Luggage storage, Babysitting/child services, Laundry, Dry cleaning, Meeting/banquet facilities, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Non-smoking throughout, Designated smoking area
Cardiff Central Market (0.5miles)
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 2 years stay free of charge for children's cots/cribs.
Extra beds are not available.
The maximum number of children's cots/cribs in a room is 1.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 974 reviews
Value for money
Show reviews from:
The Future Inn Cardiff Bay is a modern hotel situated 400 metres away from the Wales Millennium Centre.
Score from 2073 reviews Very good
This 4-star luxury hotel is in Cardiff’s city centre, 300 metres from Cardiff Central Rail Station. It has air-conditioned rooms, an award-winning restaurant and a fitness club with indoor pool.
Score from 677 reviews Fabulous
This luxury hotel is in the city centre, looking out over Cardiff Castle and City Hall. It has large air-conditioned rooms, a 20-metre heated pool, a gym, spa, sauna, steam room and spa bath.
Score from 962 reviews Fabulous
With a stylish bar and restaurant, Maldron Hotel Cardiff offers modern rooms with free Wi-Fi. The hotel is adjacent to Cardiff Central Rail Station, and the Millennium Stadium is 300 metres away.
Score from 1766 reviews Fabulous
Had no complaints at all
The location was perfect; the hotel itself was beautiful; pleasant staff; amazing facilities. We had a wonderful stay.
The location is a problem opposit 6 nightclubs and pubs etc ! Lots of drunk people very niosey. Not sure what was above our room but I didn't sleep at all the first night as it was very loud and pretty much ruined the weekend. Also the hotel didn't mention we would have to pay £40 just to park the car for 36 hrs in a multi-storey across the road. Don't fall for the pictures because across the road is jam packed with pubs and night clubs. Our bed was broken and so was parts of the bathroom. We paid Lots of money for our room and really didn't get a lot back for a 4 star hotel ! If your looking for a quiet hotel this is not for you! Staff was very kind and hard working.
The best part was leaving !
The only negative was the wifi reception - I was trying to have a video call and it kept cutting out.
I really liked the Park Plaza - can't really fault it! We ate there and the food was delicious. The hotel is comfortable and clean, the room was spacious, the bed was comfy, the bathroom lovely. Will definitely return.
Bedroom very swish Location excellent bar area buzzing
The look from outside the hotel is a bit drab. If I hadn't already stayed in a park plaza hotel before I might have been put off by the picture.
Lovely deco, nice pool etc, friendly staff.
Staff very friendly & helpful
The shocking prices in the bar!
Loved the contemporary decor and great spa facilities.
I pre-booked two spa treatments for my daughter and me about a week before we arrived. The person on the phone was a bit abrupt and told us in no uncertain terms that we could only have one treatment each at the time of 9:30am as that is all they had available. I booked that slot and when we arrived, I asked the receptionist to double check our spa booking for the following morning. She could not find a booking at all so had to call the spa and book again. The next morning we went down to the spa for our treatments and they did not have our booking again! They then said they would do the treatments. My daughter went for her massage and was pleased with it. I had a pedicure booked in, the girl just said sit on the bench and started filing my toes? I asked if she was going to use any water, spa bath or other exfoliation creams and she said "no, you are booked in for a 25 minute pedicure, so this is what it is". She did offer to upgrade me but I declined as I would then be later than my daughter and we had to get to the university for an open day. I went back to the spa later to pay as I did not have my purse earlier. I thought they had overcharged me for my treatments so I asked for a price list. There were two pedicures, one was £40 for 55 minutes and one was £19 for 25 minutes. I had been charged £25, there was not a pedicure for £25? I looked at it whist I went back upstairs to the reception to check out as we had to leave. They had over charged me. I queried it with the front desk but was told that the pedicure I was charged for was not in the price list! The receptionist spoke with the spa and they said they would refund me 25% as I had booked two treatments which would be £14 but I had to go back down to the spa to do it? I did not then have time as I had to attend an open day with my daughter at that time. Therefore I lost out on my refund. I think this is poor customer service in what is a lovely hotel with good facilities.
spa facilities comfortable bed room size breakfast convenient location
Free Wifi would have been great but it didn't work in our room. Got back from concert at 10.45 and couldn't get a meal. Only sandwich/roastie in our room. Not major gripes- but you did ask!
Centrally located for shops restaurants train station and also Motorpoint Arena where we saw Paloma Faith. Staff helpful and breakfast lovely
needs to invest in door cushioners
The health suite
On booking we were asked the reason for our trip, when I told them it was my wife's birthday the staff said they would remember that. We were greeted on our arrival with a birthday card and a room upgrade to make our trip memorable. The hotel and staff were excellent from start to finish, and made our trip fantastic.
The rooms on the 4th floor are smaller which I hadn't realised when I booked - so they were noisier than our first stay when we stayed in a much larger room.
The hotel is so close to the centre, it's a beautiful hotel with lovely rooms. Excellent hotel
Gym on weekend opens at 8am, I'd like earlier
Great gym, brilliant breakfast, and fab room and lush bathroom.
Couldn't get room to a comfortable temperature - too cool! Also bathroom smelled of drains which permeated into the room unless you kept the bathroom door closed. Reported to staff who sent an engineer, but problem wasn't rectified. Possibly because remedy required a more technical solution, rather than a quick fix.
Large comfy bed always a winner.
Quiet room lived up to its name.efficient friendly staff. excellent location. Cant praise it enough.
Ease of facilities into Cardiff.
One lift not working. Key never worked in door, most annoying.
The wifi signal is really bad! Aaaaarrrrggggg
Best place Everer
Wifi dropped sometimes and didn't work by pool
The room, bar, food and staff all excellent.
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