Park Plaza Cardiff  

Hotel staff was excellent , comfortable design and location

my daughter enjoyed the swimming pool .

Stylish hotel. Large room. Comfortable bed. Good location.

Room was cold when I arrived and no extra blanket in the wardrobes. Did heat up but took a few hours. In the morning the maid didn't knock and just opened the door when I was dressing.

Lovely room and amazing facilities.

After our night out my partner went to the room before me, taking the key. The doorman refused me entry to the hotel as I did by have my key. He was very rude to me and I had to prove I was staying there at reception. This encounter certainly spoilt my otherwise fantastic night. Surely this scenario is a regular occurance and there is a better way to go about it. Some politeness would nt go a miss.

Beautiful hotel, very quiet, great service.

The beds were creaking and the mattresses were uncomfortable.

Boutique style hotel. Stylish rooms and public spaces. Excellent facilities. Good value for money for a hotel of this standard.

They were charging £5 to hire a robe in the spa area. These should have been provided as standard in the rooms.

Very close to bars shops and historical surroundings, the staff were very good, rooms were spacious,clean and great value for money

Very friendly staff and excellent bar staff.Good range of facilities.

very contemporary and trendy. rooms very high spec and was suprised that it was only a 4 star. there is no comparison between this hotel and the Hilton is over priced, dated and not worthy of 3 stars let alone 5 so i am surprised it is considered better than the Park Plaza

i would imagine it can be pricey in the more common months and no car parking meant an extra cost of £15 which is a must in Cardiff

Without a dought the very best hotel we have ever stayed in, felt more like a 5 star hotel really, hotwl staff would do anything for you, very highly recomended!

There was no hotel carpark but there is an ncp straight accross the road and you get 20 percent off when you stay, so it works out cheap and your cars very safe.

Location. Very central yet clever design ensured that rooms were extremely quiet (the hotel is built around a series of small squares with some brilliant hedge sculptures!). Quality of room was excellent. Staff attentive and friendly and car parking adjacent to the hotel at a discounted rate is an added bonus. A little oasis in the city. Well worth a visit at an excellent rate.

The bar is a little impersonal and resembles a long corridor with no privacy whatsoever if you are a couple. Perhaps introducing some smaller seating areas so that you are not automaticallly included in the conversations of those sitting right next to you!

Girls at front of house and bar staff were first class.

The Park Plaza is one of the best hotels in Cardiff. The decor and general ambiance have a touch of class.

The rooms at the front can be noisy at the weekend as there are a few bars opposite.