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11 Carlton Road Manor Park , Newham, London, E12 5BG, United Kingdom – Show map
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29 verified reviews
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Carlton Guest House's staff speak: English
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Based on 29 reviews
Value for money
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Don't go there
Very very very dirty.....disgusting....everything was dirty....and the smell in the house was awful....i wouldn't advice no one to go there...
I booked for this hotel for 4 nights stay. I made the booking exactly during its working hours between 12pm to 21pm. However, when I turned up, there was no single person there. It was pouring water outside, and I didnt get my umbrella. Luckily I got the number to call, finally someone told me to wait for pick up. I waited for 20mins there and called 3 times, but every time was told the guy was 5 mins away. Anyway, in the end I was picked up and driven to another place in East Ham to stay, because this Carlton Guest House was not open?! The room in 128 Bruege Road was much smaller in size. The beddings were dirty with stains. There was a dog in the house, and I am allergic to animal furs. I called for change of room, the girl promised yes, but did nothing. No one answered my phone for the rest of my stay there, and no one ever came to clean the room. The whole experience was awful, but no one ever made any apologies to me. What can I say?
clean, it has kichen to cook
too many people use just one toitet.
quiet neighborhood,close to bus stops and metro station,clean rooms,no strictness on check-out,good kitchen facilities and a small back yard
this is a suburuban area, takes 1hour bus ride to get to the centre, frequent traffic problems, no tv in room, far from city centre. also, i had a problem at checking in,as the door to this house was closed and nobody opened.so i called the owner and had to wait for 20 min or more to get the keys.
Good value for money.
Fleas in bedroom. Bathroom unfitted. No en suite facilities.
Nice clean and comfortable room. Hot water worked fine. Good price.
Waiting 20 minutes for someone to come and let us in was ridiculous. I had called a number i found ahead of time as i had read reviews complaining about this very problem. Despite being assured that someone would be there, there was no-one. We called the number on the door a d were told unrealistic times to expect someone to be there. It was okay because we were a couple and it was a sunny day but if it was raining or it was late at night it would be horrible as the area is not the best. Sort it out!!
Dirty, completely different from the pictures on booking.com. Truly disappointed.
you could get home easily cause the busline 25 is driving all night
Guest house is near the overground station and railway station which make my travel more easier.
Only one bathroom in the house and the shower is out of order...:(
Lovely designed, very trendy. Very good transport. Clean guest house.. 5 stars
Back door, needs to be well secure. No cold water in the taps on the bathtub.
- 5 minutes to train station
- One bathroom (small sink, bathtub, toilet) for 12 beds. No shelf or whatsoever - Personell needed 25 minutes to arrive after we had to call them at 5:30 p.m. - Very small room. Not even able to open the door! - No space in room to put stuff, no shelf, locker, ... - Big window in door so always light from the hall inside the room during night - badly soundproofed - internet extremly slow all the time - only one blanket for two persons - Internet pictures did not represent the room at all - ...
My room was big, tidy and clean; Staff was polite; Location is ok;
Bathroom shared among five rooms, and usually not very clean (the first night was actually filthy); Staff was not there when I arrived, had to call them and wait for them in the common room; There is no sign on the door, and it's quite difficult to find;
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