Barceló Edinburgh Carlton Hotel  

Excellent location

The hotel has been outstanding in its day and the reception and lounge are still pretty nice but the rooms and spa area are very tired and dated and in desperate need of a refurbishment.

The staff and location

The hair dryer not working

It was central for Edinburgh's amenities just off the Royal Mile and close to the train station. The spa facilities were good, althought there was a queue for the jacuzzi as it was quite small and had a 20 minute timer on it.

I have stayed in many 4 star hotels and given the price I paid for one night, I was expecting the "wow" factor here. However I felt the hotel seemed a little tired and needs updating as there was paint peeling from the windows, mould on the bathroom tiles and the odd broken tile.

Perfect location. You can reach hotel from railway station just by 4 min walking. Ask personnel for path from station! Hotel closer than it looks. Also hotel is close to sightseeings and different restaraunts.

There's no Wi-Fi Internet in rooms. And you can get a voucher in lobby only for 30 min Internet.

Excellent location, easily accessible both by rail and car, very well located for all the major sights. Parking is extra, a bit steep, so we parked in the long stay car park of Waverley Station..Grand old building, opulent entrance.. Staff friendly and our extra request seen to quite quickly. Didn't eat there, so no comments on food. Breakfast way too expensive so family ate out (just across the street) for far less. Comfortable rooms, nice views, good bathroom with plenty of hot water.. Walls a bit thin, could hear my children quite well. Relieved it wasn't an enthusiastic couple... Pool lovely & warm, steam room great, other features weren't tried out.

The hotel had the feel of having undergone a cost cutting excersise. Reception staff left us waiting for ages while they were having a chat with a minor employee. As we had arrived early, left suitcases in a safe area, but the chap's laksadeisical attitude did not fill us with confidence. Nothing happened though. No clear signeage where the swimming pool was. Pool is in the basement but that's no excuse for being so poorly lit, no chance to read. Decor is a bit unimaginative. Steam room & sauna lovely but minor step down undistingishable.In the rooms, tea making facilities stingy though toiletries nice. Windows hadn't been washed outside for ages, spoiled the view. Tv pixelated all the time. Having said all of that, we had a lovely time, just such a shame that considering the high star rating & cost, the staff & management could have done better.

The location was perfect, staff were all friendly and the hotel was clean. The food and service were verry good and I would be happy to stay there again

The staff could not have been more helpful and the hotel's location is fabulous

an excellent hotel with professional and courteous staff my only point would be the noise , due to being a city centre hotel sound proofing of the rooms would have been worthy

Great location, and staff very accommodating with our bags been left with them before and after check in and out! Only draw back was the width of the bed!! Its very narrow!! We have a standard double at home, which now feels massive after our stay.

Service from the staff was very good. The location is excellent for old and new town.

Room at front of hotel very noisey, traffic noise woke us up every morning before 06:00. Air Conditioning in room not working, no air movement and room too hot. Leisure club open to none residents and gets very busy.

Great room. Freindly staff . Breakfast fair buffet unattended.otel let down by a poor leisure facility. Pool spa etc dated and di dn't feel clean.

Leisure centte pool etc

From the moment we arrived we were treated very well. We were allowed to check in early, were upgraded as it was my sisters 60th and got a late checkout. Great value for money