Barceló Edinburgh Carlton Hotel

De ligging is uitsteken, het heeft een klassieke uitstraling.

Het was erg warm in het hotel en op de slaapkamer was dit niet goed te regelen.

De ligging was perfect, alles op loopafstand. De entree ziet er mooi uit. De thermostaatkraan en de douchekop werkte goed.

De service van het personeel was ronduit slecht. . De smerige kamers, om 16.00 uur waren ze nog niet schoon gemaakt. Als ze al kwamen werden er nieuwe handdoeken neergelegd en het bed opgedekt. Afgebladderde kozijnen en het raam kon 15 cm. open. Airco maakte hoop herrie maar deed niets. Ontbijt was duur en weinig keus. Kaas of beleg was er niet alleen vette worsten en eieren. Prijs / kwaliteit verhouding was zoek. Klachten werden niet serieus genomen. Mijn inziens ontbrak het aan goed management.

Ontvangst rond middernacht was prima, kamers waren schoon, ontbijt kon voor € 5 per persoon gereserveerd worden ter plaatse (vooraf boeken koste € 13 dat is natuurlijk niet zo netjes)

De kamers zijn niet ruim, bij het ontbijt verwacht ik voor een Carlton een uitgebreidere keuze.

Vriendelijke benadering receptie personeel, vlotte inchecken, keurige badkamer,

De kamer was oud ! versleten vloerbedekking, rondom langs de plinten, grauwgrijs van de laag stof ! ramen met kieren konden niet goed afgesloten worden, sauna en zwembad en kleedkamers waren vies, oud, veel kapotte tegels, alsof er zojuist een brits rugbyteam heel erg tekeeer is gegaan ! erg uitgeleefd !

It was central and accessable to all areas of the city, although 5 minute walk from railway station I would be inclined to disagree with !!

the breakfast was not the best -- and very expensive .

splendid location but dirty, stuffy hotel. Great potential wasted due to bad maintenance and housekeeping:

Overheated, dusty rooms, terrible air, bad cleaning, broken bed, dysfunctional lighting in rooms, no WIFI

The location.

Receptionists had a hard time smiling or being friendly.

The bed was really comfy

There was just enough towels for myself and my guest, but no extra ones, or bath robes :(

The hotel was in a great location close to the Royal Mile. It was also conveniently located for all of Edinburgh's city centre attractions and handy for visiting our son, who is presently studying in Edinburgh. The hotel is a lovely old building with plenty of charm and character, yet the interior decor was quite contemporary and provided a nice contrast. We were also given a room upgrade, which is always a nice touch.

Only minor issue was that our room, on the second floor, overlooked the busy street below. As such it was quite noisy all through the night and we didn't sleep particularly well.

ideal location, very clean and friendly staff

no car park

Excellent room sizes and comfort. Quite liberal about guests (e.g. fridge for drinks rather than the usual extortionate mini-bar)

The leisure/spa facilities were quite run down and spa out of service)

location, surroundings and comfort of bed!!

stayed 2 nights, breakfast first morning was very enjoyable, unfortunately next morning was not, i understand that it was very busy, we waited 10 minutes befor anyone came to show as to our table, which was full of dishes, we were told to get our breakfast and the table would be ready on our return, there was only cutlery when we came back, we asked for a pot of tea, which came after 5 minutes, we had no cups or saucers, after 15 minutes i had to go and find some, by which time the tea was cold. there was to scrambled eggs at the buffet table, we stood for 10 minutes, when none arrived, i asked for some, to be told it would be another 10 minutes! i was very disappointed as the trip was a birthday gift for my sister!

The location

Lack of decent toiletries and for a twin room only one set of toiletries.I would recommend the hotel largely for location.