Carlton Hotel  

Location is excellent. Close to Underground and National Rail....Many choices of food and supermarkets nearby. Staff is ok. The breakfast is fair, but those 2 ladies there are very hard-working. Internet works inside the room, but the signal is very weak. We never try the downstair lobby.

The hotel is located at main intersection. Traffic is very busy and noisy, especially a lot of sirens all day long. We need to close the window at night and leave the fan on, or bring the earplugs with you. The room is very small that we are expected. However the furniture is very cheap and lack of maintainance. The drawers are broken and there is a fist mark on the toilet door. We stay there for 6 nights. They clean the room everyday, but the floor is never been swapped/mopped. Besides we need to use our shampoo, tooth paste... One of the wall plug is not working. If they can rotate different choices of breakfast everyday, it will be much better. Then we don't need to eat the same breakfast for a week! Moneywise I still recommend.

Friendly staff, modest facilities, but clean and enough comfortable. Good value for money. Nice English breakfast included.

I was in a new extention so the bathroom fittings and furniture were all new, although a bit flimsy. I found the breakfast to be substantial although set out a bit like a "greasy spoon" establishment.

When I first arrived the smell of paint was over powering, when questioned I was told the walls had just been painted!!! My room was very cold, when I complained I was told the heating went on automatically and because it was not too cold outside it wouldn't come on. I ended going to bed wearing a cardigan. The curtains in my room were 2 inches too short and the bed was not a full size double, the room should have only been advertised as a single. Because I was a solo traveller the sencond towel was removed and on my last night I was left to use a wet one that hadn't dried due to the cold temperature of the room. They were so stingy they only left one pack of biscuites and non for the last night. No attention to detail or customer satisfaction. There had been a ball of hair under the dressing table the whole time I was there and the bathroom light was on a timer of about 30 secs, I ended up waving my arms about just so I could have a shower with the light on. All in all I was very disappointed with my stay.

Near underground and easy for travelling

Too small for 3-bed room

Friendly,helpful staff.quiet room next to busy street and train station.

Very limited space in the room.only one prson could walk around at a time. Given the choice of two buildings when checking in,the nosier one next to busy road or another 6 doors up which is quieter but limited space and no lift(3floors) I am a bad sleepr so had to choose the quieter option with no lift and minimal space.

The location is great. Two steps from the Kingcross station.

It's London, so the rooms are small. Hotel staff is unfriendly. Took me about 5 minutes before getting wet under the shower. Hardly any water pressure.

Conveniently located right near to the main station kings cross. Really friendly staff Clean hotel rooms that were maintained daily with refreshment top ups There is a little noise from the street - but thats to be expected in the city The English breakfast is probably the best I have tasted in hotels in the uk (and I have stayed at many)

Location was perfect, staff too. Rooms were freshly repaired.

Very small room.

Overpriced and poor standard

Run down hotel

Location and cleanliness of hotel

Shower did not work, the hotel is tired and the breakfast is likewise but you get what you pay for

The location is perfect the St. Pancras International station is just a 05 minutes walking, also you can find station for the underground. The breakfast was acceptable. Location is good thing to booking.

The rooms are not the same that they appear in the photos. Rooms are too small and the prices are higher than other cities that we have been visited.

Good localization, friendly staff (allowed earlier check-in when the room was ready, stored the luggage after check-out), basic standard but all necessary things provided

Noisy surrounding (traffic), price too high for such a basic standard

Friendly and helpful welcome from Reception. Great location right opposite King's Cross Station. Comfy mattresses.

Could have done with comfier pillows.